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“The hotel was very nice but the front desk was shorthanded...” 3 of 5 stars
Review of Days Inn Fort Lauderdale Airport South

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Days Inn Fort Lauderdale Airport South
2.0 of 5 Hotel   |   2601 N. 29th Avenue, Hollywood, FL 33020   |  
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Ranked #25 of 66 hotels in Hollywood
Bulverde
2 reviews
“The hotel was very nice but the front desk was shorthanded...”
3 of 5 stars Reviewed November 10, 2013

The hotel was very nice but the front desk was shorthanded. Only one girl trying to answer phone and check in guest.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuisa C, Guest Relations Manager at Days Inn Fort Lauderdale Airport South, responded to this review, November 12, 2013
Thank you for your feedback. We have corrected this issue so that this does not happen again. If you would like to speak to me at anytime, please feel free to do so.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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318 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Chicago
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 2, 2013

Definitely on the nicer end of the Days Inn spectrum. Well located right of I-95 within a couple of exits of the airport and decently located for Dolphins/Hurricanes football stadium. High-rise (7 floors total). Room was spacious and clean with a mini-fridge (make sure you check that it is turned on) and microwave. Nice sized outdoor pool on 3rd floor and better than average fitness center on the top floor. Decent but average breakfast.

Front desk computer system seemed to be antiquated so check-in took way too long. The portable bar set up in lobby in evenings is both nice touch and just a little weird (especially the role of the front desk in payment and inventory control).

Parking may be limited -- I didn't have a problem, but not obvious that there were as many spaces as one would expect for size of property.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuisa C, Front Office Manager at Days Inn Fort Lauderdale Airport South, responded to this review, November 12, 2013
Thank you for your recent feedback. I am pleased that you enjoyed your time with us. I do hope that you return and stay with us again. The front desk may have been having issues with the system which may be the reason they took a bit of time. When ever you are ready to return please feel free to contact me at the property.

Abilio L. Burgess
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 20, 2013

Upon arrival the lady behind the front desk was very rude to her co-worker. We were given a room. We arranged for a late check out and shuttle to the cruise port the next day. Got to the room..walked in only to find that it was already occupied! Got back downstairs and told Kem at the front desk and we received a really nasty attitude from her. We were given a new room. Breakfast was awful. Flies everywhere. The next morning Kem calls our room and tells us we need to check out. I said we spoke with you when we checked in about late check out she replied with "no, you didnt and u better get out right now or we will charge u another night" then she hung up on me. We proceed to check out. While waiting in the lobby a lady comes in to check in...Kem tries to tell the lady that she is using an ID that is not really her! The ladies bf comes in to complain and Kem tries to say she never said that. It was by far the worst service i have ever gotten. Do not stay here. I asked why Kem still worked there with her nasty attitude and was told it is because she will work fhe shifts no one else would. Just awful service. She was very rude and treated people like they were a bother. Avoid this place.

  • Stayed October 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuisa C, Manager at Days Inn Fort Lauderdale Airport South, responded to this review, October 23, 2013
I would like to extend my apologies for the issues you had during your stay. I assure you we are taking your review and doing what is necessary, so this will not happen again. I do hope that you allow us to rectify any issues you had during your stay and return to the property giving us a second chance. If you would like to speak about the situation i am more than available to talk about it. Thank you for your feedback.
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Additional Information about Days Inn Fort Lauderdale Airport South

Also Known As:
Days Inn Fort Lauderdale Airport South Hotel
Days Inn Fort Lauderdale Airport South Hotel Hollywood
Days Inn Hollywood
Hollywood Days Inn
Address: 2601 N. 29th Avenue, Hollywood, FL 33020
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 66 hotels in Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Days Inn Fort Lauderdale Airport South 2*
Official Description (provided by the hotel):
Conveniently located in the heart of South Florida, the Days Inn Hollywood, provides first class accomodations for all travelers, both business and leisure. Some of our amenities include: complimantary shuttle service to/from Ft. Lauderdale Airport, complimentary deluxe continental breakfast, free in-room high speed internet, outdoor pool, 24 hour business center, lobby bar, and much, much more. ... more   less 
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