I travel all the time, leaving my first negative review.
First, checked in, friendly staff at checking.....
called in a bit, phone in room didn't work in the room and neither did TV, was told someone would be right up, after 25 minutes, called again ( on cell phone as phone didn't work, lol) and was told they were just getting ready to call me, which I thought was a little funny in light of my phone in room wasn't working. When someone came to the room was asked if I really needed the phone, which I said I didn't, remote didn't work for TV but eventually worked...kind of....and was told would bring a new remote up...after 20 minutes figured no one was going to bring up a remote so finally just took a long needed shower that I had been awaiting now for an hour....so mentioned it when I went by the front desk....was told ..."well, would of had to reprogram the remote...." and no apology or anything. I travel all the time and found everything about this place less than acceptable. Did not even mention to anyone the water was cold for shower. Did mention the internet quit working, was told they called and reset the internet, I incorrectly assumed this meant it would be working...it wasn't working but I have my own access so using this to post this NEGATIVE review.
So, I would avoid this place as not one issue was addressed and most were simply ignored. No apologizes. Going to ask for a refund in the morning but not going to hold my breathe.
- Official Description (provided by the hotel):
- Conveniently located in the heart of South Florida, the Days Inn Hollywood, provides first class accomodations for all travelers, both business and leisure. Some of our amenities include: complimantary shuttle service to/from Ft. Lauderdale Airport, complimentary deluxe continental breakfast, free in-room high speed internet, outdoor pool, 24 hour business center, lobby bar, and much, much more. ... more less
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- Also Known As:
- Days Inn Fort Lauderdale Airport South Hotel Hollywood
- Days Inn Hollywood
- Hollywood Days Inn