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“vacation” 4 of 5 stars
Review of Quality Inn & Suites Airport / Cruise Port South

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Quality Inn & Suites Airport / Cruise Port South
2.5 of 5 Hotel   |   2520 Stirling Rd, Hollywood, FL 33020-1122 (Formerly Comfort Inn Airport / Cruise Port South)   |  
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Ranked #36 of 66 hotels in Hollywood
New Providence Island
1 review
2 helpful votes 2 helpful votes
“vacation”
4 of 5 stars Reviewed September 23, 2013

we always stay at comfort inn 2520 stirling road.we was there in aug 26 for a week at the begining serve was good we had to change room which we did'nt mind my sister left her phone in the room and it was gone we report it everyday no one said anything we went to the front desk all they did was write it down on a piece of paper no one call to say nothing so on the third day we had to go pay for the room and we meet THERESA [--] and my god the serve was so bad she didnt even had a smile on her face we told her about the phone we lost. And she left us there standing up she didnt say a word. when she came back she only ask us what room we was staying in and she wrote it down and say i will look in to it.So i ask her how much for the room and she over charge us for the room.Until we left no one said anything about the phone. i just hope if we ever go back serves i will be better with her.other than that we did enjoyed our stay

Room Tip: higher room have less traffic in the morinings
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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English first
Grand Rapids, Michigan
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 9, 2013

Great choice pre-cruise. We had a room on the 4th floor - clean, comfortable, updated. It had a coffee service, iron/board, hair dryer. Wait for pick-up at airport was a bit slow - about 35 minutes, but when I called they did say it could be up to 25 minutes. Free transportation to cruiseport - very organized. And for $10 per person, the same service picked us up at the cruiseport and took us back to the airport at the end of the trip. Breakfast was a bit chaotic - so many people staying there that they kept running out of food...but the folks that serviced it worked hard to keep up with it. Waffles, scrambled eggs, boiled eggs, toast, danish, etc. They have a small bar next to the pool for drinks (not sure if they had food). Right behind the hotel is a large strip mall area with lots of restaurants, some close - we walked to the Ale House which was about 3/4 of a mile away. We didn't use the pool, but it looked clean and there were lots of families hanging out by it when we arrrived. No fitness center.

Room Tip: Ask for a renovated room.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GA
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 4, 2013

The hotel was ok, I made the best of it by going to the bar at the pool. The rooms were clean, there were holes in the spreads from smoking. The pool was somewhat clean, I guess clean enough because some people got in it. The breakfast had NO MEAT the whole weekend while "we" was there, but the morning that we was checking out, I seen meat...makes me think that they didn't want to give us any meat. Many family members had issues with there rooms such as the air condition went out, no refrigerators or microwaves. One of my cousins got stuck on the elevator the day they was leaving and there is no air on there. The best part of this hotel is the bar at the pool.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Bahama Island
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 20, 2013

I always stay at the comfort inn near Oakwood Plaza mall from time after time. I was there on Aug 4th weekend. I love the staffs as always and food was nice. However there was a part where I had to walk to get to my room that smells kinda like someone pissed in the walk way. I would hope that the staffs will notice it and take care of the walk way area. I can see the Hampton Inn adjacent leading to where the pool and lobby is(This is where I smelled it)...Also the pool looked a bit blurry so I didnt use it. I also had to killed a big roach in my room one night..... Other than that I enjoyed my stay..

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orangeburg, South Carolina
Top Contributor
143 reviews 143 reviews
9 hotel reviews
Reviews in 49 cities Reviews in 49 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed August 15, 2013

We have stayed here before and it was ok. However, this time my husband paid $10 extra to upgrade us to a "suite" with a wall separating the "bedroom" from the "living area" and having a fridge and microwave. When we arrived, all we could do was laugh. We were too tired to do anythng else. The so called suite was much smaller than our regular room on our last stay. There was a wall, but the room was so small it just took up space. However the coup des gras came when my husband dropped a pen while sitting on the sofa. When he reached down to get it he found a condom wrapper right there on the floor. The ice maker did not work. So we had to get ice from the Hampton Inn next door. When we checked out, my husband told them about the condem wrapper and how it digusted us. They offered no compensation for that. So beware of suites bearing gifts.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 14, 2013

Great hotel, free breakfast, free airport transport and free transfer to cruise ship! Rooms were clean and facility was very nice. Great location near Oakwood Plaza where you can shop and eat. Had a nice pool and staff were friendly. Everything went well for me and my family. Terrific experience.

Room Tip: Great value for the price and can walk to nearby plaza. Nice accommodations for short stay.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe K, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, August 20, 2013
Dear Lucy-Anne J,

Thank you so much for the glowing review you posted on TripAdvisor of your stay at the Comfort Inn Ft. Lauderdale Airport/Cruise Port South. We always enjoy hearing about guests being able to take advantage of the amenities we have to offer. Our free shuttle to and from the airport as well as our free transfer to the cruise port is what separates us from similar hotels in the area. I am also glad to hear that you were able to enjoy our pool, and that our staff treated you well during your stay. I will be sure to pass along your kind words to them. Thank you again for the review, and it would be our pleasure to have you stay with us again.

Sincerely,

Joseph Katz
Director of Customer Service
Director.customerservices@gmail.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Lake Tahoe, California, United States
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 28, 2013

Hello all....I like quality, for a deal....I travel a lot and was impressed with the paint outside and inside the buildings....The pool area was like a mini resort...very nice. Car rental place inside the lobby,

Pros...
Free airport shuttle
flat screen tvs
Spacious kingsize rooms!
Nice desk area which is important to me.

Cons..

Bath-room door was original....other than that a total remodel

Room Tip: kin size suites are the same price as smaller beds here!
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe K, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, July 30, 2013
Dear TahoeLOC,

Thank you very much for your glowing review of the Comfort Inn Ft. Lauderdale Airport/Cruise Port South posted on TripAdvisor. Receiving guest feedback like yours is what keeps smiles on our faces throughout the day. Our pool area is our biggest guest attraction and I am glad to learn that you were able to enjoy it, as well as the South Florida sun. Thank you for recognizing the work we have done on the inside and out to our property. We really appreciate you taking the time out of your day to write this review, and if you are ever back in this area, it would be a pleasure to have you as our guest again.

Sincerely,

Joseph Katz
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Airport / Cruise Port South

Address: 2520 Stirling Rd, Hollywood, FL 33020-1122 (Formerly Comfort Inn Airport / Cruise Port South)
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #36 of 66 hotels in Hollywood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Airport / Cruise Port South 2.5*
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Also Known As:
Comfort Inn Airport / Cruise Port South Hotel Hollywood
Comfort Inn Hollywood
Hollywood Comfort Inn

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