We chose this hotel for a one-night post cruise stay. Our main criteria was the free airport shuttle . . . you get what you pay for!
We called the hotel from the airport at 1:05 to tell of our arrival. The clerk said the shuttle would be there in "20 minutes." We called an hour later, and were told the shuttle would be there in "20 minutes." Bottom line - we arrived at the hotel at 3:05! The lobby was full of people sitting around with their luggage. This was because no rooms were available. Now, check-in was 4:00, so we guessed people would be set up soon. The clerk said our rooms would be ready in about "20 minutes." After 30 minutes we asked again, and were told that lots of people wanted to check in, so it would be another "20 minutes!" Bottom line - we got in our room a bit after 4:30! Why did nobody tell us the real timeline?
The room was mostly clean, but tired. The rollaway bed was eventually delivered. The room was so small, it had to be put in front of the door.
Breakfast was fine, nothing fancy. Luckily we had a great shuttle driver in the morning.
Never will stay here again
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- Also Known As:
- Comfort Inn Airport / Cruise Port South Hotel Hollywood
- Comfort Inn Hollywood
- Hollywood Comfort Inn