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“Great Location and Shuttle Service” 5 of 5 stars
Review of Quality Inn & Suites Airport / Cruise Port South

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Quality Inn & Suites Airport / Cruise Port South
2.5 of 5 Hotel   |   2520 Stirling Rd, Hollywood, FL 33020-1122 (Formerly Comfort Inn Airport / Cruise Port South)   |  
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Ranked #37 of 63 Hotels in Hollywood
Poughkeepsie, New York
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Great Location and Shuttle Service”
5 of 5 stars Reviewed March 29, 2012

We stayed at the hotel for two days before our cruise to the Bahamas. The hotel is just a few hundred yards off Route 95. It just 15 minutes from Holywood Beach and many other restaurants. The city has great roads and we got to all the locations easily by car.The hotel is not new, but in good enough condition. We enjoyed the substantial and relaxing morning breakfast by the pool. The staff is friendly and accommodating. The only negative was the slight confusion on how many days we were staying, and they missed our morning wake up call. Everything did eventually work out. The shuttle to the airport and port are well worth choosing this hotel. We were brought right to our terminal at the port. The trip is only ten minutes. What we appreciated even more was the prompt pick up at the port in the evening at 11:30. The shuttle is larger than most and is easily identified even in a dimly lit terminal. Next door is a McDonalds and Taco Bell. A ten minute walk takes you to a great litle Cuban restaurant - Las Vegas. The convenience of leaving your car there while you cruise is also a great feature.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, March 30, 2012
Dear Jacques1313,

Thank you for taking the time by posting a review about your experiences at Comfort Inn Hollywood, Florida. I want to express gratitude for the high marks you gave our transportation. We work very hard every day ensuring our transportation is smooth and efficient. I am incredibly sorry you missed your wakeup call. I will look into the matter personally and ensure this will not happen to other guests. Thank you again and we look forward to providing your lodging needs the next time you travel to Hollywood, Florida.

Sincerely,
David Preston
Director of customer service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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716 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
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English first
Hailey, Idaho
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 29, 2012

We have stayed here before and find it's just what we need for relaxing prior to cruising. Accommodations are great and staff is courteous and friendly. Shops and restaurants within walking distance and shuttle service provided to the port and returning to airport . We were a group of six and there were no complaints. Henry was wonderful! Front desk helpful and courteous. Will stay again.

Pattic

Room Tip: Book early as hotel was fully occupied.
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  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, March 30, 2012
Dear Galenapat,

The staff and management would like to convey our thanks for writing such a wonderful review. We take pride in guests returning year after year and thinking of us like family. Henry the bellman is a shining example of this mentality. Every day he greets our guests by name and welcomes them home. Thank you again and we all eagerly anticipate the family reunion next year at Comfort Inn Hollywood, Florida.

Sincerely,
David Preston
Director of customer service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oceanport, New Jersey
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 29, 2012

Recently stayed there before and after a cruise. The FREE shuttle service picked me up from the airport and took me to the hotel. the next day it took me to the cruise ship. When I got back from the cruise, it picked me up and took me to the hotel. then the next day it too me back to the airport..WOW!
The room was clean, the pool refreshing, the bar was affordable and breakfast was satisfying and free. I will definately stay there again.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, March 30, 2012
Dear DrBob1957,

Everyone at Comfort Inn would like to thank you for taking the time and writing a review. We pride ourselves on making sure our shuttle runs smoothly and efficiently to the airport and cruise port. I am glad you were able to utilize all these services during your stay. Thank you again and we all look forward to your return visit to Comfort Inn Hollywood, Florida.

Warmest Regards,
David Preston
Director of Customer Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ludlow, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 28, 2012

We always stay ar this hotel before and after a cruise. The shuttle to/from the cruise ship was great. The staff is very friendly and helpful. There was great shopping within walking distance.We enjoyed eating breakfast by the pool and I must say the breakfast was excellent! This is our fourth stay at this hotel and we definately plan to stay here again.

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, March 30, 2012
Dear Lois H,

Thank you for taking the time and posting a review. We here at Comfort Inn love seeing guests responses posted online. I am glad to see that you were able to have breakfast with us the morning of your stay. We pride ourselves on the numerous options available at breakfast. You might be a guest who wants to indulge in fruit topped waffles or a guest just looking for a good cup of Joe. Here at the Comfort Inn we cater to all different types of breakfast patrons. I am very excited to see that you travel to our hotel every year. It makes the staff and I feel like family. Thank you again and we all look forward to the family reunion next year at Comfort Inn Hollywood, Florida.

Warmest Regards,
David Preston
Director of Customer Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 28, 2012

A nice place to spend a short amount of time while waiting to get on the cruise ship or after the cruise. The staff is used to handling cruise passengers. There is much to do on Fort Lauderdale and KSM Tours efficiently assists in setting up ventures.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, August 2, 2012
Dear marymaker,


Thank you for taking the time and writing a review on Trip Advisor about your experiences at our hotel. We here at Comfort Inn love seeing guests responses posted online. I am delighted to read that our hotel and shuttle services were so well received. Every day we work hard to ensure that our guests get picked up from the airport and taken to the cruise port the next morning in a timely fashion. Unlike other hotels in the area we value our guests loyalty so we provide these services free of charge. Once again thank you for being a valued guest and for choosing Comfort Inn, Hollywood, Florida for your lodging needs.

Sincerely,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 28, 2012

Great pool area I had breakfast by it in the morning. Staff very nice and a great location.

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, March 29, 2012
Dear Singinthesun,

Thank you for taking the time and posting a review. It really means a lot to the hotel when a guest had such a good time they want to tell everyone about the experience. I am glad you enjoyed breakfast by the pool. I have many guests come up to me every day and tell me how it is a perfect way to start the day. Thank you again and we will see you the next time you travel to Hollywood, Florida.


Sincerely,
David Preston
Director of Customer Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 27, 2012

We have stayed at this location before and have always had good service and a nice room. The continental breakfast is good and there are fast food restaurants within walking distance. The hotel even arranges for pick up at the airport and transportation to the port. If we cruise out of Ft Lauderdale again, we will definately consider this as the first option.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Quality Inn & Suites Airport / Cruise Port South, responded to this review, March 28, 2012
Dear Andy50207,

The staff and management at Comfort Inn would like to thank you for posting such a positive review. We work very hard making sure all guests are picked up at the airport and dropped off at the port in a timely manner. It is nice to see that all the hard work was well received. We look forward to providing you lodging the next time you travel to Hollywood, Florida.

Warmest Regards,
David Preston
Director of Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Airport / Cruise Port South

Address: 2520 Stirling Rd, Hollywood, FL 33020-1122 (Formerly Comfort Inn Airport / Cruise Port South)
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #37 of 63 Hotels in Hollywood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Airport / Cruise Port South 2.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Comfort Inn Airport / Cruise Port South Hotel Hollywood
Comfort Inn Hollywood
Hollywood Comfort Inn

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