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“GREAT BEACH WEEKEND” 4 of 5 stars
Review of Neptune Hollywood Beach Hotel

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Neptune Hollywood Beach Hotel
3.0 of 5 Hotel   |   310 McKinley Street, Hollywood, FL 33019   |  
Hotel amenities
Ranked #9 of 64 Hotels in Hollywood
Certificate of Excellence
Fort Lauderdale, Florida
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“GREAT BEACH WEEKEND”
4 of 5 stars Reviewed 2 days ago NEW

The weekend was fabulous!! The room was emmaculate, they have actual granite countertops!, and we took our tandem bike , that fit into our HUGE bedroom perfectly!!!
Ten steps and you are on the beach!!. This is a must if your looking for a beach hotel.
We will definItlay stop by again. ( now remember we live here, so, we are very choosy in our stays)The girls in the office are more than accomodating!!

Room Tip: if you have bicycles, first floor #104-- Great room!!!!
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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275 reviews from our community

Traveler rating
    144
    89
    19
    13
    10
See reviews for
93
84
13
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Bethesda, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed here two nights in May 2015. As promised the room had a beautiful ocean/boardwalk view. We were able to check in early. A few things could be updated (like the bathroom) but it was clean and spacious. The pool was very nice and there are several tables and chairs overlooking the ocean. I prefer older, classic motels to large chain hotels and the Neptune was just what I was looking for.

  • Stayed May 2015, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I LOVE THIS PLACE!! Very family oriented, Yolanda ( front desk ) was very nice. Right across the beach and everything is close by. Room was clean and king size bed was comfy. I wish I would find an apartment here in Miami like in the one we stayed in. Enough towels for EVERYONE and cleaned, The kitchen was equipped, My son had a blast on the pool.They had pool stuff for kids to play with while in the water. They have a BBQ (we used) very cleaned and easy to use. They have bicycles you can use and ride around the strip with no additional fee!. We enjoyed our stay and it was our first time.Def going back next year again! THANK YOU NEPTUNE & STAFF

Room Tip: I stayed in room 115! room was spacious and clean, parking was infront of my room.
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  • Stayed May 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrenceville, Georgia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My husband and I live in Georgia, but we are both from the Hollywood area and we actually got married on Hollywood Beach 8 years ago. So, I am very familiar with most of the boutique hotels in the area and I guess I am use to the older buildings with the not so modern decor that others complain about. However, the one thing that I will not tolerate is dirt, filth and mold. We stayed in Neptune in September of last year for Labor Day weekend and the room that we stayed in was absolutely filthy. There was mold on the walls, in the air vents, even on the lamp that was beside our bed. My husband, who suffers with allergies woke up the next morning coughing, sneezing, and with a runny nose. The mold was making him sick and we had no choice but to get out of that room. The desk clerk contacted her manger who then informed us that management would not refund us our money for the remainder of our stay but she offered to move us to another room. The new room didn't have mold, but it still wasn't very clean. When I told the office we were still unhappy with the cleanliness of the new room. She then offered me a free night in one of the King suites at the Neptune for future use. She apologized and kinda shifted the blame on the fact that the housekeeper that cleaned that particular building wasn't as clean as the other housekeeper that cleaned the other buildings. I understand that perhaps the housekeeper didn't clean well that day, but as you can see from the pics that I've attached, the room was full of mold that had probably been in the room for quite some time. To make matters worse I called the Neptune to use the free 1 night hotel voucher that I was given. I was informed that the hotel now has a new manager and that I couldn't use the voucher unless i agreed to stay more than one night. Then the desk clerk comes back and tells me, I can't use the voucher at all because I was trying to use it on the night of Memorial Day (although I know they have vacancy available). Holidays are really the only time we're able to get away to the beach. Neptune ruined my last holiday get away in Hollywood, as my husband was sick for days from the mold. So basically the whole "free night" to make up for our mistake of sticking you in a mold infested room...is subject to all kinds of terms and restrictions. I wouldn't advise anyone to stay at the Neptune.

  • Stayed September 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 2 weeks ago

The Neptune was clean and extremely convenient. right on the beach and boardwalk. We even had a couple beach chairs in the closet to use! The staff was great and very helpful. My friend forgot her blow dryer and they had one for use. The pool was clean and never over populated. The free use of bicycles was righteous! I definitely plan to stay there again.

  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myrtle Beach, South Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I travel a lot and often and when we for to Hollywood Florida this will be where we stay! I loved it! Nice warm clean pool, spacey rooms, clean, comfy bed, nice customer service! Everyone in the front was nice and place is right on the beach it was AWESOME!!! Only two things wrong! The shower was very small not enough room for two people. The second problem is the breakfast sucked when they said light they meant it! Good thing we left there and went on an all you can eat buffet cruise. Other then those it was awesome!!!!!!!!!!!! Would go again:)

Stayed April 2015, traveled as a couple
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Rockford, MN
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Don't get upset at first impressions. When we drove in the area looked dumpy and run down. My wife almost broke down in tears while I was checking in. It was a bit scary until we had a second review. The room and area were just fine. There are old hotels surrounded by newer properties. The outside does show it's age but the room was clean, quiet and a bit of a taste of the 50's.
We needed a place to stay for 1 night on the way to a cruise and may just go back if we are in the area.

Room Tip: This is an collection of 4-5 older properties. Book early for a good $. For a long stay ask about ro...
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  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Neptune Hollywood Beach Hotel

Address: 310 McKinley Street, Hollywood, FL 33019
Location: United States > Florida > Hollywood
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 On the Beach Hotel in Hollywood
#9 Business Hotel in Hollywood
#9 Family Hotel in Hollywood
#16 Romantic Hotel in Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Neptune Hollywood Beach Hotel 3*
Number of rooms: 29
Official Description (provided by the hotel):
True relaxation begins when you arrive at the Neptune Hollywood Beach Hotel. Full of sunshine, warmth and delight and that's just our customer service, get away from the distractions of life and immerse yourself in comfort and style in one of our 29 stylish suites. With ample room to relax or dine in, our layout includes an air conditioned spacious contemporary suite with a dining room table for four, comfortable sleeper sofa, LED TV with over 100 channels for easy entertainment plus a complete kitchen with all amenities including a full-size refrigerator, microwave, stove and more.Enchanting serene views that will be remembered for a lifetime await you as you look out your ocean view room to the sandy beach and the vibrant blue Atlantic Ocean.Savor your downtime and decompress on a comfortable pillow top mattress under crisp linens and get a peaceful rest as you lay your head on our comfy pillows. Enjoy the ocean breeze as you lie on one of our lounge chairs, sun bathe poolside or catch up on the book you have been meaning to finish, and then take a dip in the pristine swimming pool to cool off from the Florida sunshine.Centrally located between Miami and Fort Lauderdale; the attractions, dining and entertainment options are unlimited and the Neptune Hollywood Beach Hotel is just minutes away from all of them. ... more   less 
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Also Known As:
Neptune Hollywood Beach Club Hotel Hollywood

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