We thought it could not get any better being situated right on the boardwalk, steps from the ocean, however, the hotel was definitely lacking in some ways. Reading previous reviews I would disagree on some of the points.
First off, no phone in your rooms - you are supposed to use your cellphone. Now they were good in letting us use their business phone in the office, as long as the call was brief, and we could call anywhere in the world for no cost, but it didn't make up for lack of privacy.
Secondly the kitchen was not properly stocked. We had to have housekeeping go from room to room to scrounge up another steak knife as there was only one, plus there were no knives at all for cutting bread or chopping vegetables or meat, not even a potato peeler or wine corkscrew. Now if this is an efficiency unit, one would expect to find the necessities to prepare a meal. The teflon frying pan left teflon bits in your eggs when you scrambled them. Apparently you were supposed to buy your own paper towels, salt and pepper. They do not even supply kitchen cloths to wash the counters with. But there was a sponge/pot scrubber left for us on the 3rd cleaning day.
The bathroom did not come with a hair dryer but you could request one from the office. I don't know if I chose the wrong time for a shower, but most of the time the water was not hot, however my husband timed his better and had no issues. Again they did not supply face cloths, just hand towels and bath towels. Strange.
The units are advertised as tastefully furnished and they aren't - the bed did squeak when sitting down but it provided a good sleep.
The staff for the most part were really awesome. You receive room cleaning 3 times a week and they did do a good job.
The pool was decent sized and there were nice loungers by it. Out front are anti-gravity chairs and being exposed to the ocean, unfortunately they are rusting, and can stain your light coloured clothes. I used a towel when I sat and it worked well.
Continental breakfast consisted of coffee or tea, milk, bananas, cheerios, pastry was little debbie pastries or dinner rolls and I think I saw english muffins once.
If you go in pre-warned in terms of expectations of what your unit actually contains and you are not planning to cook in your unit then you will not be disappointed.
With Margaritaville opening up on the boardwalk and the other new construction jobs planned, I would imagine these older hotels will soon be swallowed up and replaced which is unfortunate.
If this were not located directly on the boardwalk at the beach I would say this was a 3 star hotel, but location is everything. Because of the location we enjoyed our time there.
Would we go back - probably not. But the price was great. If you give it a thumbs up on Facebook they will reduce your rate by 15%. I didn't.
- Official Description (provided by the hotel):
- True relaxation begins when you arrive at the Neptune Hollywood Beach Hotel. Full of sunshine, warmth and delight and that's just our customer service, get away from the distractions of life and immerse yourself in comfort and style in one of our 29 stylish suites. With ample room to relax or dine in, our layout includes an air conditioned spacious contemporary suite with a dining room table for four, comfortable sleeper sofa, LED TV with over 100 channels for easy entertainment plus a complete kitchen with all amenities including a full-size refrigerator, microwave, stove and more.Enchanting serene views that will be remembered for a lifetime await you as you look out your ocean view room to the sandy beach and the vibrant blue Atlantic Ocean.Savor your downtime and decompress on a comfortable pillow top mattress under crisp linens and get a peaceful rest as you lay your head on our comfy pillows. Enjoy the ocean breeze as you lie on one of our lounge chairs, sun bathe poolside or catch up on the book you have been meaning to finish, and then take a dip in the pristine swimming pool to cool off from the Florida sunshine.Centrally located between Miami and Fort Lauderdale; the attractions, dining and entertainment options are unlimited and the Neptune Hollywood Beach Hotel is just minutes away from all of them. ... more less
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- Also Known As:
- Neptune Hollywood Beach Club Hotel Hollywood