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“Wonderful location!” 4 of 5 stars
Review of Neptune Hollywood Beach Hotel

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Neptune Hollywood Beach Hotel
310 McKinley Street, Hollywood, FL 33019   |  
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Ranked #9 of 66 hotels in Hollywood
Pittsburgh, Pennsylvania
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Wonderful location!”
4 of 5 stars Reviewed 2 days ago NEW

One of the best things about the Neptune besides the superior location was the staff, Michael, Christine, Charlie Rose (Charlie May) and Yolanda were so helpful. I am not sure Charlie Rose is the correct name, but this young woman worked in the laundry all day on a hot Saturday in August and was still hospitable and kind. The hotel is definitely dated but right on the beach with a swimming pool. The biggest con is the size poor amenities in the bathroom.

  • Stayed August 2014, traveled as a couple
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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126 people have reviewed this hotel

Traveler rating
    70
    40
    8
    5
    3
See reviews for
37
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2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

We are from Michigan and this was our first trip to Hollywood Beach, Florida and we stumbled upon this place to stay. The room was really nice and clean with plenty of room. Our room came with a kitchen, including basic pots and pans, coffee pot and coffee cups, plates, glasses, silverware, mixing bowls, and toaster. The staff were really helpful, hospitable, and professional. Yolanda took great of our room and responded quickly to our requests. It makes a difference when you are leaving or returning to your room and the staff you encounter are smiling, friendly, and willing to make your stay comfortable and memorable. We really enjoyed the free bikes to ride up and down the broadwalk. Free continental breakfast. Really clean pool and a BBQ grill for guests to use by the pool. Lounge chairs to relax and watch the waves crash the shore, the people walk by on the broadwalk, or take a nap. All of this and the hotel is a stone's throw from the beach and walking distance to many shops and restaurants. Would definitely recommend this place for anyone looking for a place to stay and we will definitely be back. We are looking to relocate to the area and when we do, this will be a regular place to visit. Thank you, Neptune, for an amazing place to stay for our vacation!!

Stayed July 2014, traveled with friends
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Bernadette S, Guest Relations Manager at Neptune Hollywood Beach Hotel, responded to this review, 1 week ago
What a wonderful review! Our staff works hard to keep the property sparkling for our guests and reviews like yours prove we are hitting the mark. Yolanda is quickly becoming our most popular housekeeper and she definitely aims to please our guests with her outstanding service and warm smile. Thank you so much for the wonderful review and when you relocate please come and visit us again!
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 2 weeks ago

My husband and I stumbled upon Hollywood, FL just last year and have been 6 times since! We have always admired the Neptune and finally booked a week's vacation this past June to stay there with our teenage son. The view & location cannot be beat!!! Room 201 is where we stayed and we loved it so much we will be back in that room in September for our anniversary! We have also booked 6 rooms at the Neptune for next year to bring our whole family back with us! I cannot say enough great things about this place! The pool was always kept clean, the grounds kept clean, the free bikes were awesome and the staff very friendly. I would highly recommend this place!

Room Tip: All oceanfront rooms have a good view, of course the second floor will provide a better view, but I...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette S, Guest Relations Manager at Neptune Hollywood Beach Hotel, responded to this review, 1 week ago
First, thank you for the stellar review! Hollywood beach is full of things for families to do together and Neptune encourages our guests to get out and enjoy the sunshine, the beach, and our pristine pool. Thank you so much for reserving space for your family for next year. I am so happy you were able to enjoy the AMAZING view 201 offers. Its my personal favorite as well because of the almost panoramic view the windows offer. We can't wait to have you here again!

Cristine
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2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our weekend at the Neptune was the best. The staff are first class. Michael was extremely amazing. Thank you for being so great to my kids. We enjoy the free bike rental and the hotdogs provided to kids. The housekeepers did a very great job with our room. We had a apartment with two LCD tv and all the channels. The apartment had a full kitchen and a bed for the kids too. The pool was the best part of our stay. It's so clean and beautiful, the lights changes color after dark. A huge BBQ grill is available and plenty sitting area. We made plans to return to the Neptune and can't wait to get back. We really like the place, they're so family friendly. This is truly the perfect place for a weekend vacation. Thank you to all the Neptune staffs. :)

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette S, Guest Relations Manager at Neptune Hollywood Beach Hotel, responded to this review, 1 week ago
Michael thanks you for the praise! He is the newest addition to our Neptune family and already receiving fantastic reviews from our guests about his wonderful attitude. I'm glad you had a chance to enjoy our refreshing pool and our brand new grill. Come back soon and take our beach cruisers out with your family. We will keep the grill warm for you!

Cristine
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had an amazing stay. The staff (Cristina, Amy and Bernardette) were genuinely friendly and went above and beyond to see that we were well taken care of. I love the place since is located by one of my favorite beaches "Hollywood beach", by the walkboard. It is located at walking distance from many nice restaurants and bars. The room was fully equipped and recently renovated. The pool area has a nice barbecue grill. I had a great time! Definitely I will be back!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette S, Guest Relations Manager at Neptune Hollywood Beach Hotel, responded to this review, 1 week ago
Amy, Bernadette and I thank you for the compliment and the stellar review. Our hotel has the upper hand as far as location because you can walk, take a trolley, or hop on one of our complimentary beach cruisers to dine at several nearby restaurants offering a variety of delectable dishes. Or just lounge at the pool and grill or serve up a meal in the rooms kitchens. When you return to us I hope you make ME something tasty on our grill. See you soon!

Cristine
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Pendleton, South Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

My family and I were in town this past weekend for the benefit for Sherry Kennedy. This was our first time at Hollywood beach and we fell in love! We loved the old "vintage" style feel of the area. We stayed in room 208 and WOW! It was amazing. Thank you to the staff for letting us take over. That means a lot. Bernadette, you are doing a fabulous job and your employes are excellent. I only had dealings with Dominique and Mike and both were top notch. Thanks again for opening your doors to us and letting us honor Sherry!! And the roses...... Perfect touch ! My husband and I will be back!

Room Tip: Room 208! View is amazing
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette S, Operations Director at Neptune Hollywood Beach Hotel, responded to this review, 3 weeks ago
It was a pleasure having your group here with us.

Please stay with us again and pass around the good news about our hotel to your friends and family!
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

I had the pleasure of staying at the Neptune for 3 nights while attending the "Angel Orly Fest". The rooms are large and updated, and extremely clean.I travel frequently ,and have stayed at hotels and resorts all over the world..The staff at the Neptune ,are some of the best that I have ever seen..They are professional and friendly, but most of all ,they do everything possible to make your stay a wonderful experience. Thank you so much, Amy, Yolanda, Gail, Claudia, Michael, Bernadette,Marie, Domonique , and Christine.. I will highly recommend the Neptune, and will definitely stay there in the future.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette S, Operations Director at Neptune Hollywood Beach Hotel, responded to this review, 3 weeks ago
Whoooo Weeeeee!! I love these five star reviews!!
And what a mouthful naming off everyone here at the hotel.
You know that all of us appreciate the name mentions but most of all I appreciate you taking the time to write the review. Trip Advisor is a great lifeline for us.

Stay with us again soon please!

Tell your other friends that stayed with is to please write their reviews, we are soooooo close to #10 in the ratings!
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Additional Information about Neptune Hollywood Beach Hotel

Address: 310 McKinley Street, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 On the Beach Hotel in Hollywood
#9 Family Hotel in Hollywood
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
True relaxation begins when you arrive at the Neptune Hollywood Beach Hotel. Full of sunshine, warmth and delight and that's just our customer service, get away from the distractions of life and immerse yourself in comfort and style in one of our 29 stylish suites. With ample room to relax or dine in, our layout includes an air conditioned spacious contemporary suite with a dining room table for four, comfortable sleeper sofa, LED TV with over 100 channels for easy entertainment plus a complete kitchen with all amenities including a full-size refrigerator, microwave, stove and more.Enchanting serene views that will be remembered for a lifetime await you as you look out your ocean view room to the sandy beach and the vibrant blue Atlantic Ocean.Savor your downtime and decompress on a comfortable pillow top mattress under crisp linens and get a peaceful rest as you lay your head on our comfy pillows. Enjoy the ocean breeze as you lie on one of our lounge chairs, sun bathe poolside or catch up on the book you have been meaning to finish, and then take a dip in the pristine swimming pool to cool off from the Florida sunshine.Centrally located between Miami and Fort Lauderdale; the attractions, dining and entertainment options are unlimited and the Neptune Hollywood Beach Hotel is just minutes away from all of them. ... more   less 
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Also Known As:
Neptune Hollywood Beach Club Hotel Hollywood

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