We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location!” 4 of 5 stars
Review of Neptune Hollywood Beach Hotel

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Booking.com Expedia.com
and 4 more sites!
Neptune Hollywood Beach Hotel
3.0 of 5 Hotel   |   310 McKinley Street, Hollywood, FL 33019   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Offers & Announcements
FREE ROOM UPGRADE!
Ranked #20 of 66 hotels in Hollywood
toronto
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Great location!”
4 of 5 stars Reviewed 2 days ago NEW

The location of this property cannot be beat! It is right on the boardwalk, steps from the beach. The north side of the boardwalk is quieter (which is very pleasant!) but still so close to all the restaurants and action a little further south.
Just a little context about this review: we were a family with a small toddler looking for a relaxed, comfortable vacation. That's exactly what we got! We had a one bedroom, king suite, with a direct ocean view. We were very pleasantly surprised with how large the unit was. The rooms were very spacious, we had two bathrooms, two walk-in closets, a very comfortable bed, and for the most part, new, comfortable furniture.
What we were disappointed by is how dated the unit actually is. It's very old and needs extensive renovations. The walls and ceilings were peeling, the carpet was very old, the bathroom vanities rusty, and the worse for us were the windows...they were all so rusty, with broken handles...we couldn't open a single window to get some fresh air! For these reasons, I really wished tripadvisor had a rating of 3.5 stars, as the 4 stars is a little generous based on all the other properties I've visited around the world. It's not that I didn't enjoy our stay; I just need to be objective based on what a 4 star hotel should really look like. I know that efforts are being made to improve things: new TVs, bedding, and continuous outdoor improvements, but there's still a ways to go...keep up the good work making improvements please!
(Also, they are working on getting wifi to work in the rooms, but in the meantime, you can sign up with A1 for $2 a day and get wifi everywhere, even right down to the water's edge on the beach)
We were able to overlook the older aspects of the property based on all the other positives which made our vacation very enjoyable. The unit itself was very clean, had beach chairs/umbrellas to take to the beach, everything in the kitchen functioned, good water pressure. We also loved the outdoor aspects of the property. The enclosed courtyard was great for our little one to run around in safely, and the loungers were very comfortable for looking out onto the beach. Parking was free and plentiful.
Overall, we would highly recommend this hotel for a relaxing vacation. If more improvements/renovations are made, this place will be unstoppable - it has such a great location and a very prominent presence on the boardwalk. Keep up the good work! We'll come back!

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette S, Marketing Director at Neptune Hollywood Beach Hotel, responded to this review, yesterday
This review is absolutely fair and honest and we do appreciate you clicking on the 4th star and not the third star. We are definitely working to update the hotel inside and out. Many things are of course planned for when the season is slower in August and Sept. Not good business to try and do extensive renovations like removing the carpet and replacing with tile, painting the rooms, changing the windows etc. while people are still visiting. It would be lovely but unfortunately not realistic.
So for now we do what we can and hopefully before November we will be on our way to Absolutely Amazing !

Hope to see you for your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

55 people have reviewed this hotel

Traveler rating
    28
    19
    3
    3
    2
See reviews for
15
20
4
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
Sumrall, Mississippi
1 review
5 of 5 stars Reviewed 1 week ago NEW

Just stayed at the Neptune last weekend. The location of the hotel was excellent. It was just blocks from everything you could want ~ and the views of the beach was incredible. Can't wait to come back and visit. Next time we will stay for a longer visit.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette S, Marketing Director at Neptune Hollywood Beach Hotel, responded to this review, 1 week ago
Looking forward to that next visit!

Thanks for the 5 star rating, we appreciate it and you as well.

All our best to you and see you again, hopefully soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hollywood, Florida
1 review
5 of 5 stars Reviewed 1 week ago NEW

Great service and location..... Had such a great experience and service that we didn't want to leave... Very comfortable environment.. We will definitely be back very soon.. We stayed in room #115...

Special thanks to Bernadette, Dominique, Amy, and Cristine....

Thanks ladies!!!
Janet and Luis :D

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette S, Marketing Director at Neptune Hollywood Beach Hotel, responded to this review, 3 days ago
It's my favorite pinup girl! You guys brouht extra life to this place. It was fun having you here and I know we shall see each other again really soon.
Hopefully for your birthday in May!!

:-)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockwood, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 1 week ago

Wonderful place to stay...location great...staff is friendly and professional. New owners since Nov. 2013 and they are working diligently to improve the property and services (e.g., free use of bikes, new pool loungers). Used to be a time share condo so suites are a little dated but everything is neat and clean..furniture seems quite new. Linens and towels are crisp and clean. All kitchen ware is available (couldn't find a cork screw though) and it is so nice to be able to eat in when you want. Air conditioning works well. Pool is kept clean and is generally not too busy. Each suite seems to have a couple of beach chairs that you can take to the beach...some are showing signs of age/use but nice to know that you don't have to buy a chair if you want to sit on the beach.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette S, Marketing Director at Neptune Hollywood Beach Hotel, responded to this review, 1 week ago
Happy to read this review. Yes, there are things that are dated, it's quite an old building and we have to pick our battles very carefully, what will be fixed or updraded before others are. Hopefullly next time you visit we will get a 5th star.
Cork screws, you know we actually have it on the list for each of the rooms. We keep a few in the office for customers if they need to ask. So for future drinkers who need the corkscrew, check with us here if we haven't gotten them yet.

Thanks for sharing your thoughts with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spencerville In
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a great place to stay for location on the broadwalk. We had looked at other places online when we were trying to book a trip and once we got there we looked at the other places and were so glad we stayed here. The staff were all extremely friendly from the front desk to the cleaning crew. We had a 1 bedroom unit which was perfect. We were very pleased with the size, I expected the room to not be as large as it was. The area feels extremely safe and we did not have any issues at all. The shower had great water pressure and we never lost hot water, even with 4 people showering. They have 4 bikes that you can borrow, shuffleboard, beach chairs etc. This was a great place to stay, not too large of a place to make it a "big" company so I think it helps to keep it more personal. Bernadette showed us to our room when we checked in and made sure the room was ok and if we had any questions. This was truly a great place to stay and I would recommend it to everyone.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette S, Marketing Director at Neptune Hollywood Beach Hotel, responded to this review, 1 week ago
I'm so pleased to hear that you had a 5 Star experience with us. Thank you for the wonderful review.
We may not have a brand name, like the Marriot or Westin (YET!) but I think that's ok with us. We are different. Our rooms are like apartments, very spacious, our staff, really tries hard to please every customer we have and according to Trip Advisor now, it's 84% of the time. We will get that into the 90 percentile with help from more wonderful reviews but more unbelieveable guests like you that come along and want a place to feel at home.

thank you for taking the time out to leave the review and also mentioning me as well, that makes me happy that I remained on your mind as part of your 5 star experience. Looking forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, Massachusetts
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Wonderful location, spacious rooms, easy going and very professional management. After booking two rooms we were contacted about a scheduling glitch that required us to move one room mid-stay...the approach taken by management was extremely accommodating and turned the issue into a positive for us. The rooms were actually efficiency suites with great views and access to the boardwalk and beach. Recent upgrades included new TVs and Wifi. The complex was clean and safe. We would have loved to stay longer. With expectations for a small, beach side motel, we were pleasantly surprised with the facility and staff.

Room Tip: Ocean view is nice!
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette S, Marketing Director at Neptune Hollywood Beach Hotel, responded to this review, 1 week ago
These reviews are so important to us here at the Neptune Hollywood Beach Hotel. Seeing how you rate us and on what, gives us an idea of what we can do to change and what we are doing right.

Anytime anybody would like to share further with us, please feel free to email our hotel. For instance, you rated us a 4 star instead of 5 for Value and cleanliness. In the area of value, we always make sure we stay within the range of the other places in the area, but then again, people we speak to that go elsewhere for a considerably lower price tend to get what they pay for. You want to pay $50 for a room, they certainly get something they will have nightmares about for years to come. We see so mnay of these places and even their pictures tell you, but many people don't quite worry about decor i guess or bad bedspreads.
So, with all that said, shoot us an email and tell us why the value was lower and absolutely why a 4 in cleanliness. If there were issues like that, please feel free to let us know so we can act on them immediately.

We are almost in the top 20 now, you pushed us up 1 notch with this review and 1 other. So thank you sooo much!
Great deals at the Neptune from now till Nov 16. Book away my friends!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Very friendly and courteous staff. Bernadette, Maria and Domonique could not have been anymore helpful. The hotel has a great location, and the rooms are clean and comfortable. Would definitely stay there again.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernadette S, Marketing Director at Neptune Hollywood Beach Hotel, responded to this review, 1 week ago
It pleases us that we pleased you!
Stay warm there in Mass and come stay with us again soon!

Always our Best regards to you!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Neptune Hollywood Beach Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Neptune Hollywood Beach Hotel

Also Known As:
Neptune Hollywood Beach Club Hotel
Neptune Hollywood Beach Club Hotel Hollywood
Address: 310 McKinley Street, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 On the Beach Hotel in Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Neptune Hollywood Beach Hotel 3*
Official Description (provided by the hotel):
True relaxation begins when you arrive at the Neptune Hollywood Beach Hotel. Full of sunshine, warmth and delight and that's just our customer service, get away from the distractions of life and immerse yourself in comfort and style in one of our 29 stylish suites. With ample room to relax or dine in, our layout includes an air conditioned spacious contemporary suite with a dining room table for four, comfortable sleeper sofa, LED TV with over 100 channels for easy entertainment plus a complete kitchen with all amenities including a full-size refrigerator, microwave, stove and more.Enchanting serene views that will be remembered for a lifetime await you as you look out your ocean view room to the sandy beach and the vibrant blue Atlantic Ocean.Savor your downtime and decompress on a comfortable pillow top mattress under crisp linens and get a peaceful rest as you lay your head on our comfy pillows. Enjoy the ocean breeze as you lie on one of our lounge chairs, sun bathe poolside or catch up on the book you have been meaning to finish, and then take a dip in the pristine swimming pool to cool off from the Florida sunshine.Centrally located between Miami and Fort Lauderdale; the attractions, dining and entertainment options are unlimited and the Neptune Hollywood Beach Hotel is just minutes away from all of them. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Tingo, Travelocity and Venere so you can book your Neptune Hollywood Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Neptune Hollywood Beach Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Neptune Hollywood Beach Hotel to your Saves list