It was our first stay at the Neptune. Upon our arrival around 8p.m., we were greeted by Bernadette who accompanied us to our condo. Our condo faced the swimming pool. During our 4 week stay, we dealt mainly with Bernadette, Dominique and Maria who were always wery helpful by giving prompt atttention to our requests. For cleaning and maintenance our main contacts were Shirin and Rafaël, they were always available with a pleasant attitude to help. The Neptune is wery well located facing the ocean and close to restaurants. We are looking forward to return next year even though we are quite aware that there are still renovations and improvements to be made, such as: Wi-Fi in each room, clean and fix the windows for easy opening, update the decoration.