I've written previously about how disappointed I was with this hotel and how badly the unit I was in was kept up. On this recent visit, I stayed in a unit on the 8th floor, so I could see over the top of the parking garage facing the building. That was much appreciated, compared to my form 5th floor unit which stared directly into the parking garage. Also, this 8th floor unit was well kept up and everything in the unit worked for a change. Only one drawback on unit furnishings was that the living room tv was quite small and was an old device, not a flatscreen as advertised. The was a flat screen in the bedroom. Among the amenities promised in their listing was a morning paper outside your door and the availability of beer, wine or liquor on site. Neither were the case. The newspaper is located across the street in a pay box. Although advertised all over the hotel, there was no beer, wine or liquor available. The excuse given was very poor - "The employee that provides that service isn't here today or he went home early". At no time day or night was the service available, a promise broken. There are 2 elevators in the hotel and they took turns getting stuck so that repairs were needed daily. And just my luck, the floor that those elevators chose to to break down on was....the 8th floor. The hotel is supposedly undergoing a total remodel but I saw and heard no evidence that leads me to believe that there is any work actually going on. The swimming pool and hot tub saw little use by residents, but the property is located just across the boardwalk from the Atlantic Ocean. Location, location, location are the hotel's best selling points. The remodel is supposed to be completed by April 2014, but I would be cautiously optimistic about the results.
Try getting a unit above the 7th floor or you'll have the garage view. Half of the units do fac...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We are disappointed that you did not enjoy your stay as much as you should have when you recently were our guest. We do not offer a “newspaper outside your door” so if this is listed on a website, it is an error. There is, as you pointed out, a newspaper vendor box across the street from us. We do in fact have beer, wine and liquor available, both in our market by the front desk and with our activities department. We are sorry that you missed the activities personnel when they were here. If during your stay one of our elevators did go down, we immediately contacted our service elevator company. They were called and took care of it right away. There are in fact 3 elevators on the property so transportation from the upper floors is always possible. We are being renovated and our completely renovated 12th floor is opening this weekend. Since you were dubious that this was being done is a testament to the workers striving to keep things as quiet as possible. Our renovations should be completed in April, 2014. Please return and visit with us again and let us make your stay a memorable one.
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