We were greeted by inexperienced desk person 1 who charged us for parking but then informed us he could not guarantee that we could park again on the hotel property. Why did we pay for parking then? The room had "issues". The key we were given didn't work. The bathroom door didn't have screws in a hinge so it didn't shut unless you really slammed it. The shower was mounted so low that you had to bend over to get a shower. The pilot light was not on in the stove. We wanted to cook. We had to corner inexperienced guy 1 and finally got him to light it. Next day we tried to use oven. Inexperienced desk person 2 said he had to send the maintenance man to light it... courteous, but it never happened. Needed to corner guy no. 1 to get towels. Danger tape draped over pool... and the rest of grounds and outside had potential but were just not maintained. The windows had paint on them. At one point, we were given keys to other rooms to get dishes and realized we had gotten the worst room. Just a mess-- one gets the feeling the staff is always on the edge of crisis! On the good side... you walk 1/2 block down the street and you're at a nice beach with lots of activity on the boardwalk. Undoubtedly the (only) benefit of picking this property.
- Official Description (provided by the hotel):
- A complimentary breakfast is served each morning. In addition to multilingual staff and tour/ticket assistance, Seagull Hollywood Beach features a grocery/convenience store. Wireless Internet access is available in public areas (surcharges apply) and a computer station is located on site. Additional amenities include laundry facilities, a picnic area, and ATM/banking services. ... more less
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