We only stayed one night, but was surprised at how sparkling clean everything was. The staff was polite and helpful. Our room was nicely decorated. The only drawback was trying to find the valet parking pick up. It is not out the front door. If you go out the front door, you follow the signs and five minutes later after going down sidewalks and thru doors and hallways, you finally find it. There must be an entrance from inside the hotel, but we never saw a sign for it. I do think the rooms are a bit pricey, especially if there is an event going on at the time.