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“Worst New Year's Ever” 3 of 5 stars
Review of Seminole Hard Rock Hotel Hollywood

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Seminole Hard Rock Hotel Hollywood
4.0 of 5 Hotel   |   1 Seminole Way, Hollywood, FL 33314   |  
Hotel amenities
Ranked #12 of 65 Hotels in Hollywood
Hollywood
1 review
1 helpful vote 1 helpful vote
“Worst New Year's Ever”
3 of 5 stars Reviewed January 1, 2014

Have been happily visiting the Hardrock Ft Lauderdale for years. This was the worst experience and will not spend any important times at this location in the future. Other than New Year's, it's been a great year.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaArredondo, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review, January 9, 2014
Thank you for taking the time share your experience with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,171 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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English first
Sarasota, Florida
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 31, 2013

My husband and I stayed here Dec. 24 - 26 - decided to spend Christmas away from home this year. We had two comped nights, and before we left home, I contacted a host who put a note on our reservation for an upgrade. We were upgraded to a Deluxe King overlooking the pool - beautiful room - shower with six showerheads - sunken tub - private balcony. And love the Keurig coffeemaker in the room. So many casinos (Las Vegas, Biloxi) don't have this feature - you have to get up and go downstairs just to get a $5.00 coffee - so this was a treat.Very relaxing trip - love the pool area - casino is one of the cleanest I have been to - much nicer than Tampa or Immokalee. Just one small complaint - we charged several meals/drinks to our room. Upon checking out, I used my comp dollars to pay for this, and was told that tips weren't included. I knew that - but the tip amount I was quoted seemed very high. The agent informed me that room charges have the tip ALREADY included. When I said I wasn't aware of this, he shrugged and said "it's says so on the bill"......Well, I didn't see it, so whoever waited on us got VERY decent tips! But....it was Christmas!......Other than that, another great stay!!!

Room Tip: Request a pool-view room.
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaArredondo, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review, January 9, 2014
Thank you for taking the time to review us. We appreciate and value the time taken to share your experience while visiting the Seminole Hard Rock Hotel & Casino - Hollywood, FL.

We hope to have you back for many more visits ...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port of Spain, Trinidad
Top Contributor
76 reviews 76 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 30, 2013

There is some action everywhere.The location is very good and pretty close to sawgrass mall.The room is clean with basic amenities and the service is good .Council oak has very g
ood ,fine dining quality food.Bongo's café is beautiful and has good interior decorations.
The Christmas trees were beautifully decorated with good combination of colours in the hotel.

Room Tip: get a room over-looking the pool with a balcony.
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  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaArredondo, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review, January 9, 2014
Thank you for the review. We appreciate and value your feedback.
Come back to visit us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 29, 2013

Had a great fiftieth birthday party. Dinner at Oak Council was wonderful and staff was so accommodating. Breakfast as Blue Plate was wonderful. Rooms were very clean. Felt very safe everywhere in the hotel.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaArredondo, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review, January 9, 2014
Thank you for the Rockin Review!
We are very happy to hear your 50th Birthday celebration Rocked!

We appreciate the time you took to share your experience with us and hope to have you back for many more birthdays to come.

Keep Rockin'
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hollywood
1 review
5 of 5 stars Reviewed December 29, 2013

I stayed at the Hardrock Seminole Ft.Lauderdale 12/16/13-12/18/13 and I loved every square ft of the property it was breath taking, the bars was wonderfull, the rooms very comfortable, I'll surly be back soon.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaArredondo, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review, January 9, 2014
Thank you for the wonderful review!
We appreicate the time taken to share your experience with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somewhere
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 28, 2013

Have stayed at hotel several times and after gambling many dollars away, never paying for the room. Now Hard Rock does not care, no breaks on the rates. Called for two day stay and received the first night for 90.00 and the second for 519.00, because it was a Friday. Did not matter how much we had spent in the prior trips, or how much we have spent lately at the other Indian casinos, they just don't care. My advice is go to Biloxi Mississippi or Vegas and tell these idiots screw off.

  • Stayed December 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaArredondo, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review, January 9, 2014
Thank you for your feedback. We appreciate and value the time taken to review us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tallahassee
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 28, 2013

I love staying at this hotel. It's not as big as it may look so there are plenty of staff to attend to your every needs. The staff are friendly and attentive and the added security is a plus. The rooms are very comfortable well kept. The actual casino is nothing to ride home about. The players and dealers are the rudest you will find down here in South Florida and definitely are a buzz kill to the action.

  • Stayed December 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaArredondo, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review, January 9, 2014
Thank you for your review. We appreciate and value the time taken to share your experience with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Seminole Hard Rock Hotel Hollywood

Address: 1 Seminole Way, Hollywood, FL 33314
Location: United States > Florida > Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Hollywood
#6 Business Hotel in Hollywood
#6 Romantic Hotel in Hollywood
#12 Family Hotel in Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Seminole Hard Rock Hotel Hollywood 4*
Number of rooms: 500
Official Description (provided by the hotel):
Mission "Love All, Serve All" Seminole Hard Rock Hotel & Casino invites you to PLAYHARD! Play, stay, dine, and shop at South Florida’s ultimate entertainment destination. Eighty-nine tables offer Blackjack, Baccarat, Mini-Baccarat, Pai Gow Poker, Three Card Poker, Texas Hold’em Bonus Poker and Let it Ride on a nearly three-acre casino floor. Play one of the more than 2,500 slots including the Native-American Casino linked Multi-Area Progressive Jackpots and Mega Jackpots. Separate high-limit rooms for table games and slots, in addition to a non-smoking room are available for guests to enjoy. Loyal Player’s Club members may enjoy an exclusive VIP Plum Lounge and VIP Chef’s Table show kitchen. Convene in The Poker Room at Seminole Paradise for Texas Hold ‘em, limit Texas Hold ’em, Seven Card Stud and two dollar and four dollar limit Omaha Hi Lo games. Located inside the casino is Hard Rock Cafe -Hollywood, part of Hard Rock’s 130 globally recognized rock ‘n roll themed restaurants. The Green Lodging Certified by the State of Florida, AAA, Four Diamond rated resort showcases 500 luxurious guest rooms, 18 restaurants and lounges, 40,000-square-feet of meeting room space, a European-style spa, auto salon, 25 boutique shops, 12 nightclubs, Paradise Live, and Hard Rock Live, a 5,500- seat concert arena. ... more   less 
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Also Known As:
Seminole Hard Rock Hotel And Casino Hollywood
Seminole Hard Rock Hollywood
The Hard Rock Hotel Casino Hollywood
Hard Rock Hotel Hollywood Fl

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