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“Amazing venue, okay service” 4 of 5 stars
Review of Seminole Hard Rock Hotel Hollywood

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Seminole Hard Rock Hotel Hollywood
4.0 of 5 Hotel   |   1 Seminole Way, Hollywood, FL 33314   |  
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Ranked #11 of 66 hotels in Hollywood
Jacksonville, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Amazing venue, okay service”
4 of 5 stars Reviewed February 11, 2013

I would've given this resort 5 stars if the service was a little better. I was there for a bachelorette weekend and the campus is absolutely amazing. All of the nightclubs, restaurants and stores are all within walking distance. The rooms were beautiful except for the fact that there was only mirror-space to get ready in the bathroom and the bathroom ALONE, making it hard for me and my friends to get ready. The view of their extravagant pool was impeccable. The pool has a hot tub at the top of a man-made mountain with a water slide and a restaurant and bar in the center of the whole thing that you can swim and walk up to. My friends ordered drinks and it took the server 3 hours to get it to them so I decided to swim up and get my drink instead of waiting for the server walking around the pool. My friend I traveled with said the valet service wasn't very friendly when we were leaving but the valet service when we got there was very friendly so I guess we had the less-friendly valet people that day. Overall the campus is very entertaining and there's tons to do with your adult friends, just don't expect much as far as service goes and you should be okay. We had a great time!

Room Tip: Get a room with a view of their amazing pool!!
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaArredondo, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review, February 19, 2013
Thank you for taking the time to review us. We welcome and appreciate your comments as it is with comments like these and guests like you that allow us the opportunities to improve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,012 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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Bonita Springs
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 10, 2013

The seminole's really do a good job at sticking it to the people. Went to a Willie Nelson, Merle Haggard concert 02/07/13. They offer no top self liquor," Crown Royal" but do a really good job at charging top self prices. Don't even give you a drink while your giving them your money at the tables and all they have are gimmick slot machines. Never been in a casino quite like that one, but I guess when your the only game in town you can do anything.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaArredondo, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review, February 13, 2013
Thank you for taking the time to review us. We appreciate your time and feedback.

We apologize if you feel we did not meet your expectations and certainly welcome your comments as tools to continued improvement.

We appreciate your patronage and hope that you will give us another opportunity to serve you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
91 reviews 91 reviews
61 hotel reviews
Reviews in 47 cities Reviews in 47 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed February 9, 2013

First time here, got a nice upgrade to a12th floor suite , decided to stay an extra night. Food in the cafe good and beach club food better than average and reasonably priced. Some people complain about the smell of smoke, but it didn't bother me. Good choice of restaurants on the complex.

Room Tip: 1254 great
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaArredondo, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review, February 13, 2013
Thank you so much for taking the time to review us. We are delighted to hear of your experience while visiting us and hope to have you back again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundee, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 8, 2013 via mobile

We are two couples who stayed here for the last three days of a fourteen night holiday in Florida. We had had a fantastic holiday in Orlando and fort myers beach prior to arriving here. Initially we were horrified by the smell of smoke, the smell of air fresher trying to hide the smell of the smoke, and the noise from the casino which you had to go through or pass by to go anywhere. Once we settled in our rooms we calmed a bit. The rooms were beautiful and the beds and pillow soooo comfy. No complaints here. We all had a great sleep apart from the Saturday night which was like the scene of a Wild West show with the racket going on in the corridors all night. The pool was outstanding and we tried to spend as much time here as possible. The staff at the pool bar were great. The shops and bars out the back were great. We especially liked murphys Irish pub because the staff were lovely although not Irish! A great place to escape the noise is at the newly opened piano bar. We had a lovely evening there requesting songs and drinking the strong cocktails! This hotel is more of a resort than a hotel and I would have given it 5 had there not been the awful smells and ironically the casino!! On a last note we had booked and paid for this hotel months prior to arriving but to our horror they insisted we hadn't paid and were not going to let us leave without paying. Luckily for us, although it was a Sunday, we managed to contact the agent we had booked through and they sorted it with reception. Not the best end to a holiday.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaArredondo, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review, February 13, 2013
Thank you for taking the time to review us. Your patronage is important to us.

We at the Seminole Hard Rock encourage our guests to let us know how we are doing, as it is with comments such as yours that we use as tools to improve. We appreciate your feed back and hope that you will continue to give us opportunities to serve you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Cayman
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 5, 2013

We love going to Seminole Hard Rock Hotel & Casino in Hollywood, the facilities are superb and the staff are simply amazing. We live in the Caribbean and we use to go to Vegas which is a long trip, so we are thrilled that we can go to a Vegas-style casino in Florida. We are always warmly greeted by the staff, and the vibe is positive from the moment we hit the valet parking area because everyone is upbeat and the music is always rocking. The casino and hotel (including restaurants, bars and pool area) have everything you need for a great vacation and they are clean, well-maintained, safe and secure. The Spa has great selection of services and the staff are simply wonderful. The entertainment area adjacent to the casino, has several great restaurants and shops, live music on weekends, and a venue for concerts, which we have attended several times. We are hooked on the Seminole Hard Rock.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaArredondo, General Manager at Seminole Hard Rock Hotel Hollywood, responded to this review, February 13, 2013
Wow! Thank you for the Rockin' review! We appreciate your kind words and accolades. We are happy to hear you enjoyed our property and your time spent with us. We hope that you will continue to give us opportunities to serve you time and time again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 2, 2013 via mobile

My husband and 6 year old son visit this hotel 2-3 times a year. We live on the other coast of Florida and like to do quick overnight trips. To start off, we don't gamble nor do we smoke. If we did, this would be a 5 star all the way. We come to the hard rock for the ridiculous pool, the modern rooms, and the outside shopping/eating areas. To start off, the rooms are spacious and updated with nice bathrooms. They are pretty clean. I love that they have the radio on when you walk in, very rock and roll. They absolutely smell like smoke though, even the non smoking rooms. Like gross old bar smoke that remains on your suitcase for a week after you get home. The staff is somewhat friendly, no one ever left a lasting impression. The pool is amazing. It is less than 4 feet and surrounds a mountain with a waterfall and in the center of it is a waterslide, my son loves it!! If you don't stay in the hotel as a guest, I was told by the front desk, you can rent a cabana for a period of time to use the pool areas (not on weekends). So that may be something to look into, but I'm sure it's not cheap... Nothing there is. The outside shopping area is cool; lots of little neat shops to poke through. Several restaurants, we ate in one towards the back overlooking the water ($100 bucks for 3 of us, with one alcoholic beverage purchased). The food was good and the lake had a fountain that was synchronized to music which was really impressive. My favorite stop in the shopping area is an adult slushy bar that has like 30 frozen alcoholic drinks mmmm-- so yummy! The outside shopping area is also fun to people watch it's everything from families to grey hairs to the meat market types. Been here more than 6x will come back, but when we do it will be with a big bottle of Febreeze and an air purifier!

  • Stayed September 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaArredondo, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review, February 5, 2013
Thank you for takiing the time to review us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2013

Arriving on the last day of our road trip, the only slight issue was finding the car park, the rest of the stay was absolutely wonderful. Suite was fantastic, clean, spacious, and superbly fitted out, staff were all incredibly helpful and friendly. Pool bar was a nice little way to unwind from a drive. Really could not have been bettered.

Slightly disappointed with some of the places to eat in the center rather than the hotel itself, which did not disappoint.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LisaArredondo, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review, February 5, 2013
Thank you for the Rockin' Review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Seminole Hard Rock Hotel Hollywood

Address: 1 Seminole Way, Hollywood, FL 33314
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Hollywood
#5 Romantic Hotel in Hollywood
#8 Business Hotel in Hollywood
#12 Family Hotel in Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Seminole Hard Rock Hotel Hollywood 4*
Official Description (provided by the hotel):
Mission "Love All, Serve All" Seminole Hard Rock Hotel & Casino invites you to PLAYHARD! Play, stay, dine, and shop at South Florida’s ultimate entertainment destination. Eighty-nine tables offer Blackjack, Baccarat, Mini-Baccarat, Pai Gow Poker, Three Card Poker, Texas Hold’em Bonus Poker and Let it Ride on a nearly three-acre casino floor. Play one of the more than 2,500 slots including the Native-American Casino linked Multi-Area Progressive Jackpots and Mega Jackpots. Separate high-limit rooms for table games and slots, in addition to a non-smoking room are available for guests to enjoy. Loyal Player’s Club members may enjoy an exclusive VIP Plum Lounge and VIP Chef’s Table show kitchen. Convene in The Poker Room at Seminole Paradise for Texas Hold ‘em, limit Texas Hold ’em, Seven Card Stud and two dollar and four dollar limit Omaha Hi Lo games. Located inside the casino is Hard Rock Cafe -Hollywood, part of Hard Rock’s 130 globally recognized rock ‘n roll themed restaurants. The Green Lodging Certified by the State of Florida, AAA, Four Diamond rated resort showcases 500 luxurious guest rooms, 18 restaurants and lounges, 40,000-square-feet of meeting room space, a European-style spa, auto salon, 25 boutique shops, 12 nightclubs, Paradise Live, and Hard Rock Live, a 5,500- seat concert arena. ... more   less 
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Also Known As:
Seminole Hard Rock Hotel And Casino Hollywood
Seminole Hard Rock Hollywood
The Hard Rock Hotel Casino Hollywood
Hard Rock Hotel Hollywood Fl

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