It was an amazing experience for my parents. They enjoyed the pool with the grandchildren and they loved their suite. They had a great time at the casino and the personnel, staff and manegement were always very attentive. would recommend anytime. Great place to stay.

Positives:
Excellent service & food at Blue Plate Diner-we had breakfast there several times
Good food as always at Hard Rock Cafe
Housekeeping was great-thanks Claudette!
The best workout room I've seen in a hotel and not busy. Staff in spa were very nice :)
Hard Rock Live concert arena-nice! We saw the 70's band America. Short one hour concert that is apparently a casino rule.
Good rib place on the plaza-Renegade Ribs or something like that.
Get a Hard Rock Rewards card to earn points and it gets you routed to the front for Hard Rock Cafe seating
Pool area is fabulous as well as the weather-drinks expensive but that's why we made our own in the room!
Things I didn't like
This area; being close to Miami?--means it's all about how you look-whether you are at the bar or out for dinner. People all dressed up seemed to get better service.
Skip Tequila Ranch for food
Casino air is stale because of all of the smokers ( however the air is fine in your room)
Be prepared for a lot of smokers

Great hotel.....like going to Disney for adults. Never have to leave the property to have a great time! Casino is large with a variety of slots, poker, roulette. Restaurants offered on property provide a number of options. From Hard Rock Cafe and Johnny Rockets for burgers to upscale Italian, to Hooters your sure to find something to your liking.

Was very excited to take this trip to Hard Rock for a second visit. My husband and son were playing in a baseball tournament in West Palm Beach but the distance between games and hotel was not to bad. Last minute decided to take my daughter and her 3 month old son, knew she would love the place and her best friend had just moved to Florida and would be able to visit every day.

I made reservations approximately 2 months in advance and asked for a balcony room since I smoke and would not be smoking in the room with the baby. However upon arrival they did not have any available but had me wait 2 hours thinking one was coming available (not to happen that day) but was moved the next day. Was in room 321 great room with the balcony and perfect view of the pool and sunset. Had some problems with ants but that was taken care of immediately. I had heard they remodeled all the rooms since my last visit a year ago but both rooms I had were NOT. Was going to order a crib for the baby but that was $30 a night so he slept fine with his mom, also to rent a roll away bed would have also been $30 not paying that either.....

TV entertainment was horrible and the mini bar is just a plain joke so over priced that I was afraid to open the door. Worst of all was $7.00 for a warm bottle of water. Great coffee maker (but bring your own water)

Very nice pool area but did not seem as clean as last year, saw one cocktail waitress the entire week visit at the pool and could never get her attention, however the bar/food area at the pool was excellent, nice servers and a pretty good value.

Pretty busy casino most blackjack tables were completely full first couple of days I should have just paid for the water the slots were not paying off anything, however I got lucky the last night on the $1 WOF game and won quite a bit.

Played poker 2 nights dealers very nice but some crazy fools at my table did not stay to long.

Ate at a few of the restaurants but nothing to write home about.

Valet parking is so overpriced and also wished they had service to and from airport $30.00 taxi ride to get my daughter back to the airport (she had to leave a few days earlier than the rest of us and my husband had the car at the baseball game.

Had a great room service delivery her name was Rose Marie just loved her...

All and all trip was nice hopefully next time I will get a updated room.