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“Spa trip - wonderful experience with mani/pedi” 4 of 5 stars
Review of Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

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Diplomat Resort & Spa Hollywood, Curio Collection by Hilton
4.0 of 5 Resort   |   3555 South Ocean Drive, Hollywood, FL 33019 (Formerly Westin Diplomat Resort and Spa)   |  
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Spring Getaways From $199
Ranked #16 of 64 Hotels in Hollywood
Certificate of Excellence 2014
Columbia, Maryland
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
“Spa trip - wonderful experience with mani/pedi”
4 of 5 stars Reviewed yesterday NEW

If you're in the FLL / Hollywood, FL area and need a mani/pedi (but be prepared to pay a resort premium price), be sure to stop by the Diplomat Resort & Spa - and have Rosalind work on you. She was great - really professional, wonderfully attentive (she handled the blisters on my heels with aplomb), and did a great job - my nails look fabulous! Enjoy - relax - and you'll be really happy you did!

Stayed May 2015, traveled on business
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457 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
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English first
Dallas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 2 days ago NEW via mobile

I work as a professional cinematographer and editor.

While staying at the hotel I needed a HD tv with a working hdmi input to use as a second monitor for a fast approaching video editing deadline.

I called guest services and they sent a man named Neuf from engineering to assist me.

After trying to multiple solutions to troubleshoot & fix the issue with the existing tv... Neuf went out of his way and brought me up a brand new HD tv so I could complete my work.

It's that kind of attention to detail and customer service that real sets a high standard.

In fat , Neuf should be consider a true asset to the company. He should be rewarded and applauded for his efforts for going above & beyond the call of duty.

Thank you greatly!!!

—Michael

Stayed May 2015, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW

We booked the Diplomat for a one day getaway. This is by far one of our BEST hotel experiences. Customer service, room, food and beverages are incredible. Regina, at the front desk was polite, professional and took extra efforts to make sure we had a pleasant experience and that all our needs were met. The oceanfront room was spectacular.

We also witnessed the prompt response of concierge Rachel and security assist two minors find their mother.

We will definitely return!!

Room Tip: Best views
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 2 days ago NEW

A mini paradise...Beautiful rooms, beaches and pools you can never done exploring! Plus more than 7 different style of restaurants that will quench your hunger of every needs! Full breakfast, poolside lunch, steak dinner, fun sport bar!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed here with Interim Health and my stay was fantastic! Regina from Doubletree is now at this Hilton. I can't express my joy in seeing this wonderful sight at check in. Its always sour walking through Doubletree lobby and no one acknowledges you by name! At check-in the line here was ridiculously long and she walked my keys over to me. I gotta tell you I was very pleased she remembered me! That means a lot to a frequent traveler. My wife is sad she didn't tag along on my business trip now. She loves Regina because thinks of everything. She even sent me a pair of dress socks as a gag joke with a note saying she remembered I always forgot them!

Bonus : The room was decent and the food and drinks at Diplomat Prime and Splash is simply the best! Thank you Regina and the Diplomat.
See you again with Rathma and Sandeep really soon.

Room Tip: Ocean view or city view can't go wrong
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  • Stayed April 2015, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed 3 days ago NEW

We stayed in room 1046. We had an intercostal waterway view. (If you looked way way to the right ). Our room and stay was very nice. The hotel was very busy! The housekeeper Myrtha was wonderful ! The hotel is beautiful and close to the Hollywood beach Boardwalk. The trolley is a great way to get around and is only a buck a ride. Overall we enjoyed the stay very much!

  • Stayed May 2015, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delray Beach, Florida
Top Contributor
115 reviews 115 reviews
30 hotel reviews
Reviews in 47 cities Reviews in 47 cities
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was supposed to be a terrific celebratory visit to a local, iconic resort. However, it was a few days of successive disappointments. The rooms are beautiful and the ocean side balcony views are exceptional. If I never left the room, things might have been better. The visit was also during the transition from Westin to Hilton and it was not going well for some of the staff. Hilton Diamond amenities were not provided, the restaurants did not live up to the price point and some of the finishes are worn and look old. The TV did not work, not a big deal but was just another detail that you don't expect when paying as much as we did for the stay. Internet service was poor as well. The pool areas are congested and tend to be very loud. What is left of the beach is crowded. The pace lacks the beach resort feel that I was seeking and could not replace it with an upscale urban experience.

For the same price, resorts in Ft. Lauderdale and Miami are a much better value and a lot more fun plus they have other restaurants within walking distance.

Room Tip: I would not recommend staying here
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  • Stayed December 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019 (Formerly Westin Diplomat Resort and Spa)
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Hollywood
#3 Luxury Hotel in Hollywood
#10 On the Beach Hotel in Hollywood
#12 Family Hotel in Hollywood
#14 Romantic Hotel in Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Diplomat Resort & Spa Hollywood, Curio Collection by Hilton 4*
Number of rooms: 998
Official Description (provided by the hotel):
Diplomat Resort & Spa, part of Curio - A Collection by Hilton is an elegant retreat right on the beach. Whether staying on pleasure or business this pristine Hollywood Beach Florida hotel and resort is sure to delight. Rooms are spacious with gorgeous views of the ocean and pools. The infinity pool is perfect for families or couples and our attentive staff will deliver refreshments to you there or at the lagoon pool below. The beach is only steps away and Splash restaurant will pack food and drinks for you to take to the beach. ... more   less 
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Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort

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