We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not great - very commercial” 3 of 5 stars
Review of Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Diplomat Resort & Spa Hollywood, Curio Collection by Hilton to your Saves list
Diplomat Resort & Spa Hollywood, Curio Collection by Hilton
4.0 of 5 Resort   |   3555 South Ocean Drive, Hollywood, FL 33019 (Formerly Westin Diplomat Resort and Spa)   |  
Hotel deals
  |  
Hotel website
  |  
  |  
Hotel amenities
Offers & Announcements
Spring Getaways From $199
Ranked #16 of 64 Hotels in Hollywood
Certificate of Excellence 2014
Princeton, New Jersey
Top Contributor
97 reviews 97 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
“Not great - very commercial”
3 of 5 stars Reviewed 2 days ago NEW

Very clean.

Very commercial. Slow to no service at the pool at times. Very expensive for below average food. We stayed at the Turnberry Isle Resort before staying here, and there is no comparison. That was luxury. This is where a fraternity stayed for their party. Pools aren't great. And maybe this is normal, but you could see sharks from the beach and there were no warnings or flags. I wouldn't recommend this place to anyone I like.

Stayed April 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

437 reviews from our community

Traveler rating
    172
    137
    80
    32
    16
See reviews for
99
101
14
141
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Top Contributor
58 reviews 58 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here with a business group. Hotel was nice. Bed was comfortable (I usually can not sleep in hotel rooms) and the bathroom was nice). The valet staff was very nice and helpful. Pool area is very nice too. The hotel restaurant has a limited menu and the food is so-so. One complaint - at check-in the person at the desk not once made eye contact with me. I had a special request which she accommodated but it bothered me that she NEVER looked at me.

Stayed April 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wappingers Falls, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The staff here is an absolute pleasure from check in to check out and everything in between
It has a very clean beach and the hotel was impeccable
They really know how to treat people in this facility I would definitely go back on a vacation

Stayed April 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redlands, California
Top Contributor
55 reviews 55 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed here a number of times over the years. An excellent property. The rooms are excellent, and the public spaces are spectacular. From the infinity pool to the restaurants. It was built by the Plumbers Union so the bathrooms are outstanding. Views from both sides are excellent. One of my all time favorite Hotels

Room Tip: Try and ocean side view, the higher the better.
See more room tips
  • Stayed September 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I just want to say how helpful the staff here is! I was there from March 14 - 18 on a business trip and the staff here was just pleasant! The lady at the front desk who checked me in (I'm sorry but I don't remember her name!) was awesome! We discovered that we're kindred island spirits! She's Jamaican and I'm Bahamian.

After I checked out (one month after, actually) I had to make change to bill and Rena in accounts helped me and even sent me a scanned copy of my bill to show the changes that were made!

This is my second time staying at this hotel and I am STILL very pleased and impressed!

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orchard Lake, Michigan
Top Contributor
59 reviews 59 reviews
18 hotel reviews
Reviews in 37 cities Reviews in 37 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a gorgeous hotel. The welcoming staff outside the entrance parks your car, (for a fee, of course) offers you complimentary water, greets you with a genuine smile, welcomes you back and opens the door for you! Inside the decor and architecture are stunning. With towering palm trees, well placed sitting areas, a negative edge fountain and great lighting, this place is is perfect! There is a lobby bar with great pricey cocktails and a coffee type shop to grab a coffee, snack, wine, pastry, etc. The check in line was somewhat lengthy but acceptable. The concierge was just so-so, certainly not enthused and not really that helpful. Our 30th floor ocean front room with a balcony was FANTASTIC! The balcony had a couple chairs and a small table. The view was just wonderful, I found myself waking up in the middle of the night just to catch the view! The mattress slept well, nice linens and towels. Room was well appointed, although the coffee maker is a tad slow, nice bathroom with doors that open to the room allowing again to view that wonderful ocean!
The pool area is clean, spacious and comfortable. There are two pools, one on top of the other! And two hot tubs! There is a bar/restaurant at the pool and great service. Cabanas, etc. are available for rent too. The beach stretches for miles, lounge chairs are available for rent. In the morning ,we liked to grab a coffee and pastry and enjoy it around the pool. Take some time to really examine the lobby and its decor, it is a special place. There are also two restaurants in the hotel.
There really isn't any restaurant or shopping near this area. We walked to the boardwalk but it is a three mile walk, so plan on a car or taxis if you want to leave The Diplomat. But why would you ever ant to leave the Diplomat?
I felt nickeled and dimed that The Diplomat charges for WiFi. Only the top two tiers of Hilton Honor members get it for free. In today's world, complimentary WiFi should be the norm.

Room Tip: The higher the floor the better the view. Splurge and get the ocean front with a balcony. Rooms en...
See more room tips
  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solana Beach, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I had a wonderful stay. The room was excellent with panoramic ocean views. Patrick at the from desk took great care of me and even sent a bottle of champagne and cupcakes to my room on my birthday. Overall great stay with excellent staff, fun bar and outstanding poolside food. 24 hour pool/jacuzzi was a huge plus.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Diplomat Resort & Spa Hollywood, Curio Collection by Hilton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Diplomat Resort & Spa Hollywood, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019 (Formerly Westin Diplomat Resort and Spa)
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Hollywood
#3 Luxury Hotel in Hollywood
#10 On the Beach Hotel in Hollywood
#14 Romantic Hotel in Hollywood
#14 Family Hotel in Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Diplomat Resort & Spa Hollywood, Curio Collection by Hilton 4*
Number of rooms: 998
Official Description (provided by the hotel):
Diplomat Resort & Spa, part of Curio - A Collection by Hilton is an elegant retreat right on the beach. Whether staying on pleasure or business this pristine Hollywood Beach Florida hotel and resort is sure to delight. Rooms are spacious with gorgeous views of the ocean and pools. The infinity pool is perfect for families or couples and our attentive staff will deliver refreshments to you there or at the lagoon pool below. The beach is only steps away and Splash restaurant will pack food and drinks for you to take to the beach. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels, Orbitz, Booking.com, Despegar.com, Hotels.com, Agoda, Odigeo and TripOnline SA so you can book your Diplomat Resort & Spa Hollywood, Curio Collection by Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort

Owners: What's your side of the story?

If you own or manage Diplomat Resort & Spa Hollywood, Curio Collection by Hilton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.