Nice Surprise at check -in! We are constantly traveling, so I am used to all that comes with the checking in and checking out phase, debating the bill etc., etc., for a big guy like me it's rare that I am knocked off my feet amazed... but Regina manages every time. We met her when we checked in at Doubletree in Sawgrass Mills - she was nice and efficient and took care of every issue we had with ease! (from a broken golf club to my wife's nail appt.) We always returned to the property for the free cookies and her smile. We were completely surprise to see her behind the desk when we checked in for our mini vacation! to boot she remembered us and congratulated us on our new Diamond status!
We stayed here for four nights and every day was simply amazing. All the staff was so nice and professional it felt like back home. We stopped by the desk everyday for suggestions and Regina had plenty of options or she would recommend we talk to concierge when the lines were long. The beach is amazing and the chairs are great if not a little expensive for my taste. Housekeeping always showed up early like we requested at check in. All the spots to eat serve amazing food. It tends to be congested for breakfast in the morning, but its worth the wait. We will definitely be back this property to see Regina. she is always a treat. she was there everyday and always had a big smile for us! such a plus...
- Official Description (provided by the hotel):
- Diplomat Resort & Spa, part of Curio - A Collection by Hilton is an elegant retreat right on the beach. Whether staying on pleasure or business this pristine Hollywood Beach Florida hotel and resort is sure to delight. Rooms are spacious with gorgeous views of the ocean and pools. The infinity pool is perfect for families or couples and our attentive staff will deliver refreshments to you there or at the lagoon pool below. The beach is only steps away and Splash restaurant will pack food and drinks for you to take to the beach. ... more less
- Reservation Options:
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- Also Known As:
- Westin Diplomat Hotel Hollywood
- Westin Diplomat Resort
- Westin Hollywood
- The Westin Diplomat Resort & Spa
- Hollywood Westin Diplomat Resort