To celebrate our anniversary and a birthday we felt a trip to sunny Florida would be perfect. We booked a great air & hotel package through Spirit Airlines. We decided on the Westin Diplomat as it was close to both South Beach and Fort Lauderdale. We had taken a red-eye flight so we arrived to the hotel around 8:30AM. We especially want to say thank you to Dave Stewart (Registration Desk) who did not make us wait until mid-afternoon to give us a room. Based on reviews we knew to ask for a corner suite upon check-in. Dave told us he was going to give us one of his favorite rooms and what do you know...it was a corner suite on the 19th floor with amazing views of the beach, city and intracoastal waterway. He also sent us a bottle of champagne and chocolate covered strawberries! Very nice touch and great customer service! The staff at the hotel were all very professional, polite and helpful.
A couple of things you should know...self-parking is $20/day but is located directly across the street so we decided to pay the extra $5/day to valet. Make sure to call ahead for your car as it takes about 10-15 minutes depending on time of day for valet to bring it. South Beach is about 30 minutes by car and Fort Lauderdale is about 20 minutes. Hollywood has a downtown area that is pedestrian friendly with a lot of restaurants and shops. Great place to hang out. There is also an area on the beach that is called the "Broadwalk". There you will find many restaurants and shops as well. We took the trolley to the Broadwalk. The hotel has two really nice pool areas but we prefer the beach. There are lounge chairs, beach beds and umbrellas available for rent on the beach in front of the hotel. There is a small cafe similar to a Starbucks that you can grab coffee, smoothies, sandwiches and desserts. Servers do come out to the beach for drink and food orders. We would definitely recommend renting a car if you are going to be there for a few days as there are not a lot of restaurants within walking distance. Also, if you plan on going to the Everglades to see alligators or taking a helicopter tour like we did, having a car is convenient.
The hotel does a lot of convention business but we also saw many families. We would definitely stay at the Westin Diplomat again. Very enjoyable stay!
Ask for a corner suite on a high floor! Each day you do not require clean linens the hotel will giv...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 9, 2013
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We appreciate you taking the time to share your wonderful experience with us. It is great to hear that you enjoyed many aspects of your retreat and we will certainly share your kind words with Dave. We are excited to learn that he went above and beyond to assist you. We hope to welcome you back again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.