We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful hotel and area” 4 of 5 stars
Review of Westin Diplomat Resort and Spa

Save Saved
You added Westin Diplomat Resort and Spa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Westin Diplomat Resort and Spa
4.0 of 5 Resort   |   3555 South Ocean Drive, Hollywood, FL 33019   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
5th Night Free & Credit
Ranked #10 of 66 hotels in Hollywood
Tulsa, Oklahoma
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Beautiful hotel and area”
4 of 5 stars Reviewed April 15, 2013

My husband and I just stayed here this past weekend and absolutely loved it! It's located in a great place and the staff is very accommodating and helpful. You can't really have a bad view no matter which side of the hotel you stay on. We also brought our 14 month old daughter with us, so very family oriented as well.

Room Tip: The rooms on the South side face the beach and the rooms on the north side face the canal and city...
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karianne A, Guest Services Manager at Westin Diplomat Resort and Spa, responded to this review, April 19, 2013
Dear Danielle H,

Thank you for sharing your amazing feedback with us. We are thrilled to hear that you and your husband enjoyed your stay and that you found our ambassadors to be very accommodating. We hope to welcome you to the resort again soon.

Be well,

Karianne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,370 people have reviewed this hotel

Traveler rating
    1,111
    741
    284
    133
    101
See reviews for
619
651
63
620
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (624)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 13, 2013 via mobile

We love, love, love the Westin Diplomat. We started coming here before we had kids...and come back every year. We are on six times and coming. The most recent time we were in the elevator with a room service person, she had a plate of chocolate strawberries with our son said 'looked yummy!' She gave us the entire plate! How nice!!! Wonderful pool, beach, rooms and service!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karianne A, Guest Services Manager at Westin Diplomat Resort and Spa, responded to this review, April 19, 2013
Dear jcdagget,

We are excited to hear that you loved your time with us at the Westin. It is great to hear that you once again enjoyed the pool and beach. We are also glad to hear you found our services to be top notch. We look forward to welcoming you back again soon.

Be well,

Karianne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, CA
Top Contributor
58 reviews 58 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 12, 2013

The Westin Diplomat is perfect for a medium sized conference...but better than that it was great fun as well. Good restaurants, excellent service and most of all a spectacular view of the waves lapping up on the shore. Slept with the door open and lulled to sleep by the sounds of the sea. Staff was genuinely friendly. Only caution, if you want to take advantage of the spa services you need to take a shuttle. Understand new facilities are under construction, but in the meantime a bit inconvenient.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karianne A, Guest Services Manager at Westin Diplomat Resort and Spa, responded to this review, April 19, 2013
Dear GeorgiBG,

Thank you for sharing your excellent feedback with us. It is fantastic to hear that you enjoyed the conference and that you had fun with us as well. We hope to see you at the Diplomat again soon.

Be well,

Karianne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 12, 2013

Excellent service, beautiful rooms, great beach (which is free if you don't rent chairs) and gorgeous pool. Only downside is that the hotel is not within walking distance of anything. The closest cluster of restaurants is the Hollywood boardwalk which is a little seedy. Kinda a spring break scene for bikers.

You must rent a car ($20 day for parking) to get the full Florida experience. Great staff is ready to make reccs.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karianne A, Guest Services Manager at Westin Diplomat Resort and Spa, responded to this review, April 19, 2013
Dear my_traveling_sho

We are delighted to learn that you had a magnificent stay with us. It is wonderful to see that you enjoyed relaxing by the pool and that you found your room to be comfortable. We hope to welcome you back to the resort soon.

Be well,

Karianne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middleton, Massachusetts
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 11, 2013

Centrally located between Fortlauderdale & Miami Airports/ cruise ports. This upscale beach front property offers easy acess to many attractions including Gulfstream Race /Casino, golf courses,Sawgrass Shopping Outlet etc. In addition to several dining options in the hotel their are many other dining options nearby. As with most Florida hotels, this property id pricier during peak season(oct-march). This can be mitigated by booking early and checking offers.
I would strongly recommend this hotel for your next visit to South Florida.

Room Tip: Offers many balconies - check for availabity at booking or at check in at the hotel.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karianne A, Guest Services Manager at Westin Diplomat Resort and Spa, responded to this review, April 16, 2013
Dear Terry I,
We are excited to see that you enjoyed your trip to the Diplomat. It is fantastic to learn that you enjoyed your time at the property and that you were able to take advantage of what South Florida has to offer. We look forward to seeing you on your next retreat to South Florida.
Be well,
Karianne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2013

I spend 7 nights at the Westin Diplomat during March of this year. I brought my 3 sons 19, 18 and 5. It was a truly wonderful experience. This was my first time to the US and I was very impressed. The hotel was very welcoming, clean and the staff were very helpful. I must say there was a porter called Angel who was brilliant and the housekeeper was a star!! The swimming area was lovely and the beach was lovely too. Many places are in walking distance, but taking a cab is easy as they are outside of the hotel. The only downside was some of the hotels meals were very costly however, my sons and found other places to eat which did not cost as much. The rooms were very comfortable and clean. Other than that, I would highly recommend this hotel.

Room Tip: Try to take taxi to local publix supermarket and top up on drinks and snacks to cut down costs.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karianne A, Guest Services Manager at Westin Diplomat Resort and Spa, responded to this review, April 19, 2013
Dear Andrea G,

It is wonderful to learn that you had an excellent stay with us. It is great to see that you and your family enjoyed your week vacation and that you found our ambassadors to be friendly. We hope to welcome you back again soon.

Be well,

Karianne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 11, 2013

This is a beautiful property with gorgeous rooms. But more importantly, their staff totally understand how to treat customers. I was here for a convention and the best part was that I didn't have to walk five miles from my room to the convention area. They also did a great job serving convention attendees at lunches. The Banquet Captain, Brian Tucker, went overboard to fulfill a special dining request ant Gabriella at the Front Desk was understanding when I needed to check out a day early. I'd go back to this lovely hotel in a heartbeat.

Room Tip: Higher rooms facing the ocean would be better. Mine was lower but I had requested closest to the ele...
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karianne A, Guest Services Manager at Westin Diplomat Resort and Spa, responded to this review, April 16, 2013
Dear LoisLaneFlorida,

Thank you for sharing your excellent experience with us. It is great to hear that you enjoyed your convention and that you found the services provided by our instinctive ambassadors to be warm and personable. We will be sure to share your kind words with Brian and Gabriella. We hope to see you again soon.

Be well,

Karianne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Westin Diplomat Resort and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Westin Diplomat Resort and Spa

Address: 3555 South Ocean Drive, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Hollywood
#2 Business Hotel in Hollywood
#6 Family Hotel in Hollywood
#7 On the Beach Hotel in Hollywood
#8 Romantic Hotel in Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Diplomat Resort and Spa 4*
Official Description (provided by the hotel):
The Westin Diplomat Resort & Spa is a refreshing escape offering spectacular views of the Atlantic Ocean or Intracoastal Waterway. Located beachfront in Hollywood, between Fort Lauderdale and Miami, the AAA Four-Diamond resort's amenitites include 2 pools, private cabanas, watersports, Heavenly Spa by Westin, Westin WORKOUT Fitness Studio, Kids Club and 7 onsite restaurants. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Starwood, Booking.com, Tingo, Hotels.com, getaroom.com, BookingOdigeoWL, Otel, Travelocity, Venere and Priceline so you can book your Westin Diplomat Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort

Owners: What's your side of the story?

If you own or manage Westin Diplomat Resort and Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.