Have stayed at this facility once a year with up to 23 others for our annual tennis tournament. This year the hotel shut down the remote hotel, had moved the spa, got rid of newspapers to SPG members, disturbed me at 0800 to clean my room, had no towels ready for our group of 24 on the tennis courts, no water for us that we had pre paid for, no promised 6 courts initially on the final Saturday, Spa had no cable TV or magazines to read, and to top it off, no one of our guys could get any hot water for any of the rooms shower Saturday Night after 6 hours of tennis and before our awards dinner in the hotel large restaurant meeting room
No, I do not recommend this hotel.
Below Expectations Fitness Center, Spa, Service, Food and Beverage
Month of Arrival: February 2013
The one thing everyone should know about this hotel: It is no longer a 5 start hotel and appears to be heading the wrong direction
- Official Description (provided by the hotel):
- The Westin Diplomat Resort & Spa, Hollywood, Florida is located on the Atlantic Ocean close to two major airports, our 898 guest rooms and 100 suites feature stylish and soothing beach tones. ... more less
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- Also Known As:
- Westin Diplomat Hotel Hollywood
- Westin Diplomat Resort
- Westin Hollywood
- The Westin Diplomat Resort & Spa
- Hollywood Westin Diplomat Resort