Stayed at the Diplomat from 02/16 to 02/22.
Room was very clean and comfortable w/ a fabulous view. Especially loved the desk accents!
Due to its location and that we did not have a car with us, there were very few options in terms of food or beverage. I felt that the Westin took full advantage of this situation, charging sometimes ridiculously high amounts for staple items.
We enjoyed the Café for most lunches – thank you for including the gratuities to the bill! Excellent service and nutritious options, however, the ethnic inequalities in terms of employment opportunities are blatantly obvious. This is rather disconcerting from such a reputable company.
Wish the fitness center was open 24 hours. This was very disappointing, especially when I called the operator at 9:00PM inquiring where the gym was. We would have appreciated if she had also included the center hours. We otherwise experienced excellent service from everyone, including the individuals constantly holding the front doors open.
On our last day, 02/22 between 2-2:30PM, please review the surveillance camera overlooking the revolving door out to the pool. You will likely see my 65 year old mother taking a header due to slippery wet floors. No one, visitors or hotel employees, came to her aide. Please rectify this situation. Sincere caution to anyone else taking this route in/out of the pool area.
- Official Description (provided by the hotel):
- The Westin Diplomat Resort & Spa is a refreshing escape offering spectacular views of the Atlantic Ocean or Intracoastal Waterway. Located beachfront in Hollywood, between Fort Lauderdale and Miami, the AAA Four-Diamond resort's amenitites include 2 pools, private cabanas, watersports, Heavenly Spa by Westin, Westin WORKOUT Fitness Studio, Kids Club and 7 onsite restaurants. ... more less
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- Also Known As:
- Westin Diplomat Hotel Hollywood
- Westin Diplomat Resort
- Westin Hollywood
- The Westin Diplomat Resort & Spa
- Hollywood Westin Diplomat Resort