Staying at this resort with my two small children and my husband is here on a conference. My first impression of this hotel was amazing. We were able to check in at 11am and we stayed in a suite (no balcony) over looking the ocean. The location is good since you are on the beach.
Here are some pros and cons that I have noticed ...so far.
Cons: dinner options are a very nice and expensive steak house which was excellent or a sports bar that had poor service. It takes about 30 mins to walk to the downtown/boardwalk to other restarants. We did not have a car. If you drove it would take 5 mins. All food options at the hotel are expensive but large portions and very good drinks. Lunch for 2 and 2 drinks is about 50 dollars but we could not finish the meal.

Pros: the food is very good! The views and facilities are very nice and worth the price. The service the we have received in the last 24 hours has been the best we have ever had. We travel a lot and this hotel is very classy.

Tips: if you like a little walk the Walmart is 15 mins away. You can walk and it is very safe. You can buy water and snacks there. If you want to eat outside the resort you can go into the downtown easily.
They add a tip onto most bills at the restaurants.

Attended business meeting at hotel. Not a large meeting for the size of the hotel but numerous attendees had to wait until after 6 PM for rooms. While I was checking in, front desk staff were asking each other whether they could contact housekeeping (trying to ascertain which rooms were clean). Meeting food ranged from an excellent opening night meal to mediocre lunches and dinners with multiple attendees leaving uneaten food on their plates due to lack of flavor or over cooking. Facility is great but they are overpriced for their marketed service level.

This is a very large facility. If you like that...then they do that model well. I was here on business or I would not have selected such a massive property for my own vacation time. I prefer much smaller more boutique type hotels. That being said...the employees work very hard here at making the customers happy. I was offsite....an hours walk away.....thought I lost my wallet.....called security and they sent a driver for me in my panic. Wallet was in my room. Security understood my situation and re-acted promptly. Icemaker not working on my floor....made a call and it was promptly rectified. Many people working vallet....all excellent and efficient. Housekeeping very punctual and efficient.There are 2-36 floor towers in this hotel....each with a bank of 6 elevators. I know this might be a bit of a weird accolade.....but in my 6 days there I never waited more than 30 seconds for a car. An amazing thing for people who understand high rise elevator usage. They have this working nicely. The spa area is off-site about 10 minutes away.....but a very lovely facility tied together with their golf course. Some areas of improvement. No drink service on the beach? Some of the beach equipment...frames for lounging etc....a little banged up....showing their age. Throughout the resorts exterior....rust is popping thru everywhere. I realize what salt water breezes do.....but maintenance is critical. Nowhere in the INTERIOR of the hotel to get a cocktail till 4pm.....must go all the way to the pool/beach bar. Overall the experience was pleasant....just not my style.

We have stayed at this resort several times in the last 4 years and the quality is exactly the same. It is very well located, very quite area, close to restaurants and malls (Adventura Mall).
The only comment will be the closing time of the Fitness center, which is not open 24 hours.
The restaurant and the food is first quality, with good choices. If you wat a change just walk across the avenue where you will find a couple of good ones. Excellent for kids.
The beach is very nice, so is the pool. The lobby is marvelous! lots of places to seat and chat.
The rooms are clean, and very nice, specially if you get the ocean view ones.
the Valet service is an asset, but if you like they have a parking building across the street.
Wifi is not free.
Will continue to go back year after year.