My mom and I spent 5 nights here for a quick little gals' trip. We used cash + points, so we knew we wouldn't have an overly impressive room. Still, the room was large and comfortable.
We planned on lounging by the pool/on the beach for the week, and that is what we did. Neither of us appreciated that the only way to get an umbrella at the pool was by renting a cabana for the day (over $200 I believe). I am fine spending money for some shade, but hello skin cancer! Would it kill the resort to have some umbrellas available for those of us who don't want our faces to look like old handbags by the time we turn 40? Instead, we spent our days at the beach. There we rented two chairs and two umbrellas. The beach chair rentals are not run by the resort, and the guys who work there (Lee and Adrian) are great. They are helpful and help rearrange the chairs when the sun moves, etc. Unfortunately, the restaurant servers who DO work for the Westin aren't quite as responsive. Some days people work the beach, and other days you must stalk someone at the restaurant to order lunch. It isn't the biggest deal, but it isn't the service I expect from a 'resort'.
Given that we just went down for a quick trip rather than a real vacation, the things that were lacking here didn't bother us too much. Were this my main vacation for the year I would have probably reacted differently!
- Also Known As:
- Westin Diplomat Hotel Hollywood
- Westin Diplomat Resort
- Westin Hollywood
- The Westin Diplomat Resort & Spa
- Westin Diplomat
- Hollywood Westin
- Hollywood Westin Diplomat Resort
- Official Description (provided by the hotel):
- The Westin Diplomat Resort & Spa, Hollywood, Florida is located on the Atlantic Ocean close to two major airports, our 898 guest rooms and 100 suites feature stylish and soothing beach tones. ... more less
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