We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Westin Diplomat Resort and Spa: Traveler Reviews

4.0 of 5
3555 South Ocean Drive, Hollywood, FL 33019
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Westin Diplomat Resort and Spa
Ranked #11 of 66 hotels in Hollywood
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

1,642 reviews from our community

Traveler rating
    742
    527
    197
    96
    80
See reviews for
Families
412
 
Couples
453
 
Solo
46
 
Business
430
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Florida, New York
Top Contributor
96 reviews 96 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
“Nice location great service”
4 of 5 stars Reviewed November 22, 2012

Spent night on mothers day, ate dinner at Hollywood prime one of the best steaks you will ever get, room is great, beach side view buffet breakfast for 12 in cafe was very good, pool and all hotel amenities were excellent. Very good stay. Parking is expensive in garage for visitors and valet daily is not cheap either

Great 5 star hotel if you want to treat yourself, find some deals online. Make your stay more affordable.

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 8 more reviews by Pete S for Hollywood
Ask Pete S about Westin Diplomat Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karianne A, Front Office Manager at Westin Diplomat Resort and Spa, responded to this review
November 28, 2012
Dear Pete S,

We are excited to see that you had a wonderful retreat to the Diplomat. It is wonderful to hear that you enjoyed Hollywood Prime, the Café, as well as all the amenities our resort has to offer. We hope to welcome you back soon for another rejuvenating stay.

Be well,

Karianne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
58 helpful votes 58 helpful votes
“Works for a business trip, but not sure about a personal trip”
4 of 5 stars Reviewed November 20, 2012

I've stayed at this location a few times (on business) and have always enjoyed it. I'm not sure, however, if I would stay here if I was on a personal trip. The property is beautiful and the views of the ocean are amazing (if you can get a room with a view). Additionally, the amenities seem great, the rooms are clean and the service is pretty good, but other than the beach, I don't really know what else there is to do in the area. There seem to be no restaurants within walking distance other than the ones located on the property, which can get expensive and everything else (malls, museums, points of interest, etc.) seem to require a car to get to. On a personal trip, I'd prefer to stay walking distance to more points of interest.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Lissy G about Westin Diplomat Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karianne A, Front Office Manager at Westin Diplomat Resort and Spa, responded to this review
November 27, 2012
Dear Lissy G,

It is always a treat to hear from one of our return guests. We are delighted to learn that you enjoy the amenities that our resort has to offer and that you find the top notch.
We noticed that you mentioned the lack of activities for the local area. On your next visit to the Diplomat our concierge team can assist you with locating things to do in the local area.
We hope to see you back at the Diplomat soon.

Be well,

Karianne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Cod
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Gorgeous hotel right on the beach....”
5 of 5 stars Reviewed November 20, 2012

We were at this hotel for a conference, our second visit. The lobby is stunning with palm trees and an infinity fountain. The rooms are also excellent, nice size and very well maintained. We enjoyed having lunch at their outside, right on the beach casual restaurant. They also have two beautiful pools, one an infinity that cascades down into a pool below. We had dinner two nights at Hollywood Prime because we were so impressed the first night we ate. It is very expensive but also very good. My only complaint is that there really isn't anything else of interest right near the hotel property. The only store I found was a Walmart, a 20 minute walk away. We tried a restaurant in Hollywood and we weren't that impressed. If you don't want to eat at the hotel you'll have to drive a bit to find something decent.

Room Tip: I asked for an upgrade and received a great room with a balcony and a direct ocean view.
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask BeachCapeCod about Westin Diplomat Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karianne A, Front Office Manager at Westin Diplomat Resort and Spa, responded to this review
November 27, 2012
Dear BeachCapeCod,

We are always delighted to hear from our return guests. It is great to see that you had fun during your conference and that you were able to relax and unwind by our two beautiful pools.

We are sorry to hear that you found our location to be a bit isolated. Be sure to stop by our concierge desk on your next visit and they will happily assist you with finding local points of interests. We cannot wait to welcome you back in the future.

Be well,

Karianne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
“grood conference hotel”
4 of 5 stars Reviewed November 20, 2012

Was at hotel for conference. Staff were all very freindly, pool and setting was great. Nice pool bar next to beach. Rooms are well apointed with large bathrooms, granite / marble counters & shower. Excellent bed, flat screen TV.
.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Bear55 about Westin Diplomat Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karianne A, Front Office Manager at Westin Diplomat Resort and Spa, responded to this review
November 27, 2012
Dear Bear55,
Thank you for sharing your experience with us. It is fantastic to see that you enjoyed your stay with us and that you found our ambassadors to be helpful and friendly. We hope to welcome you back to the Westin soon.

Be well,

Karianne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hummelstown, Pennsylvania
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Great Business Hotel”
4 of 5 stars Reviewed November 20, 2012

I stayed at the Westin for the weekend before my husband's business conference. The lobby was large with an open-air feel. The room/bathroom was very nice, and the pool areas were lovely. There's an infinity style pool on an upper level, and at the beach level, another nice pool. Plenty of beach area for sunning, with lounge chair service. The steak house in the hotel had an outstanding menu, very high prices. Good location if you want to stay about 30 minutes away from Miami/South Beach, but be able to drive down there easily.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask scoopanuts about Westin Diplomat Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karianne A, Front Office Manager at Westin Diplomat Resort and Spa, responded to this review
November 27, 2012
Dear scoopanuts,

It is wonderful to hear that you had a relaxing stay with us. We are happy to learn that you found our resort to meet your needs for a relaxing getaway as well as for business. We hope to see you back at the Diplomat soon.

Be well,

Karianne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crowne Plaza Hollywood Beach
Great value on a similar hotel
Hollywood, FL
4 of 5 stars 818 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Hollywood
Romantic
The Westin Beach Resort & Spa, Fort Lauderdale
The Westin Beach Resort & Spa, F... 4.0 of 5 stars 1,022 reviews
Luxury
The Atlantic Resort & Spa
The Atlantic Resort & Spa 4.5 of 5 stars 879 reviews
Good for business
Pelican Grand Beach Resort
Pelican Grand Beach Resort 4.5 of 5 stars 1,221 reviews
Near the beach
Sheraton Fort Lauderdale Beach Hotel
Sheraton Fort Lauderdale Beach H... 3.5 of 5 stars 828 reviews
Show Prices ABS:HotelCheckRates-d1190286?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d302337?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d80483?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d84491?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Hollywood
Crowne Plaza Hollywood Beach 4.0 of 5 stars 818 reviews Marriott Hollywood Beach 4.0 of 5 stars 555 reviews Ocean Inn 4.5 of 5 stars 331 reviews Seminole Hard Rock Hotel Hollywo... 4.0 of 5 stars 596 reviews
Show Prices ABS:HotelCheckRates-d217356?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d84592?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1028532?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d295757?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 66 hotels in Hollywood, ranked by popularity

Been to Westin Diplomat Resort and Spa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Westin Diplomat Resort and Spa

Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Westin Diplomat
Hollywood Westin
Hollywood Westin Diplomat Resort
Address: 3555 South Ocean Drive, Hollywood, FL 33019
Phone Number:
Region: United States > Florida > Hollywood
Amenities:
Bar/Lounge Beach Business Center Fitness Center Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Hollywood
#2 Business Hotels in Hollywood
#3 Romantic Hotels in Hollywood
#7 On the Beach Hotels in Hollywood
#9 Family Hotels in Hollywood
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Diplomat Resort & Spa, Hollywood, Florida is located on the Atlantic Ocean close to two major airports, our 898 guest rooms and 100 suites feature stylish and soothing beach tones. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Starwood, Booking.com, Travelocity, Expedia, Tingo, Venere and Hotels.com so you can book your Westin Diplomat Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Westin Diplomat Resort and Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Westin Diplomat Resort and Spa
Enter dates & see best prices* (from our partners)
Show Prices