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All 66 Hollywood hotels

Westin Diplomat Resort and Spa: Traveler Reviews

4.0 of 5
3555 South Ocean Drive, Hollywood, FL 33019
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Westin Diplomat Resort and Spa
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77%
Ranked #11 of 66 hotels in Hollywood
829 traveler photos
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1,631 reviews from our community

Traveler rating
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    525
    194
    96
    80
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Families
411
 
Couples
450
 
Solo
46
 
Business
427
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Silver Spring, Maryland
Top Contributor
408 reviews 408 reviews
79 hotel reviews
Reviews in 161 cities Reviews in 161 cities
142 helpful votes 142 helpful votes
“Luxury Hotel, a Bit Isolated”
4 of 5 stars Reviewed November 14, 2012

We enjoyed our stay at the Westin Diplomat. Our room was first class with a very comfortable king bed, flat screen TV, coffee maker, large desk, and comfortable sofa, and desk chair. The bathroom was luxuriously furnished with separate shower and tub and glass partitions. We chose a room without a sea view and were rewarded with a large wraparound balcony with lounge chairs and table with an interesting view of the bay and nearby tall buildings. There are several swimming pools and the hotel has direct beachfront access. Valet parking is $25 while self parking across the street in the garage is $20. There is a charge for Internet in the rooms, but access in the lobby is free. Restaurants in the hotel are quite expensive and you need to drive to get to reasonably priced restaurants. There is a small coffee shop which has reasonably priced pastries and salads. We would have given the Diplomat an Excellent rating if there were better dining options in the hotel or within walking distance.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask areview28 about Westin Diplomat Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karianne A, Front Office Manager at Westin Diplomat Resort and Spa, responded to this review
November 19, 2012
Dear areview28,

It is wonderful to learn that you had a relaxing stay with us at the Diplomat. We are glad to see that you enjoyed your accommodations and that you found our Heavenly beds to be comfortable. It is great to see that you took advantage of our pools and as well as the complimentary Wi-Fi in our lobby area.

We hope to welcome you back to the Westin again soon.

Be well,

Karianne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thousand Oaks, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Perfect vacation spot!!”
4 of 5 stars Reviewed November 14, 2012

This hotel combines great business as well as family vacation amenities. Location right on the beach with breath taking ocean views make this hotel ideal to enjoy time off away from the rat race. The beach area and the pools are just picture perfect with tidy clean and very impressive and beautiful landscape. Overall while on business my stay was wonderful - although this hotel has nice restaurants that do offer world class food quality, however, it can still use more variety of restaurants. For example, I struggled to find a place to eat with a client between 3-5pm. So it can use more on site food options. Further, house keeping needs to be more attentive to dust collection spots in the rooms and balconies as well as some spotty towels. Otherwise this resort is just amazing with its staff, services, facilities and food / entertainment options.

Room Tip: Ay high floor with sea view is certainly worth it - to wake up to the sound of raging waves!!
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sami H about Westin Diplomat Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karianne A, Front Office Manager at Westin Diplomat Resort and Spa, responded to this review
November 19, 2012
Dear Sami H,

We are delighted to learn that you had an excellent stay with us at the Diplomat. It is great to see that you enjoyed our ocean front location and that you found our pools to be a great spot to relax and unwind.

Thank you for your feedback regarding our restaurants and housekeeping service. We will certainly share your experience with the managers in those departments.
We hope to welcome you back to the Diplomat soon.

Be well,

Karianne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodland Hills, CA
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Solid Hotle”
4 of 5 stars Reviewed November 13, 2012

Just spent a week at the Westin Diplomat hotel in Hollywood, FL and it was very nice. They have finished the lobby remodel and that makes a big difference. Pool area and Beach are great. Not many food choices and the area is pretty "sleepy". If you are going for fun and a vacation you may want to be in Miami. As for Business, it is a great place.

Room Tip: Ask for a high level ocean view
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Mikepoly about Westin Diplomat Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karianne A, Front Office Manager at Westin Diplomat Resort and Spa, responded to this review
November 19, 2012
Dear Mikepoly,

Thank you for taking the time to share your feedback with us. We are happy to learn that you enjoyed unwinding by the beach and the pool and that you found our hotel to be a great place to conduct business. Be sure to visit our concierge desk on your next visit and they will be more than happy to assist you in finding many things to do in the area.

We hope to see you at the Diplomat again soon.

Be well,

Karianne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort lauderdale
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Home Away from Home”
5 of 5 stars Reviewed November 13, 2012

Whenever my husband and I want to get away for the weekend, we go to this hotel as a "staycation". It's about a thirty minute drive from our house and is situated right on the beautiful Hollywood Beach. It has a grand entrance lobby, very bright and cheery and a magnificent resort style pool area. The food is also very good. Most importantly, they have the most comfortable bed! I highly recommend this hotel rather you live in town or from out of town.....

Room Tip: The ocean view is also nice...We stayed on the 27th floor and it was very quiet.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask loveitalianstyle about Westin Diplomat Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karianne A, Front Office Manager at Westin Diplomat Resort and Spa, responded to this review
November 19, 2012
Dear loveitalianstyle,

It is fantastic to learn that you have found your home away from home at the Westin Diplomat. It is great to learn that you found our pools and lobby to be an excellent place to relax. It is also wonderful to see that you found our heavenly beds to be comfortable and that we had the opportunity to delight your taste buds at our restaurants. We hope to welcome you and your husband back to the Diplomat soon.

Be well,

Karianne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Love this hotel!!!!!!! Spend almost every staycay there :-)”
5 of 5 stars Reviewed November 12, 2012

I do staycations with my family at least 2-3 weekend a year at this hotel and can't say enough, it's a world in its own...... facilities incredible, pool area great (albeit a little crazy at times) rooms very nice (recommend the beach front building versus the golf course building) Restaurants on site are a little expensive but divine. Highly recommendable resort!!!!!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask SobeGirl2121 about Westin Diplomat Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karianne A, Front Office Manager at Westin Diplomat Resort and Spa, responded to this review
November 19, 2012
Dear SobeGirl2121,

We are thrilled to hear that you had another amazing stay with us at the Diplomat. It is wonderful to see that you enjoyed our facilities and that you found our food & beverage options to be divine. We hope to see you back at the Westin soon.

Be well,

Karianne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Westin Diplomat Resort and Spa

Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Westin Diplomat
Hollywood Westin
Hollywood Westin Diplomat Resort
Address: 3555 South Ocean Drive, Hollywood, FL 33019
Phone Number:
Region: United States > Florida > Hollywood
Amenities:
Bar/Lounge Beach Business Center Fitness Center Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Hollywood
#3 Romantic Hotels in Hollywood
#3 Business Hotels in Hollywood
#7 On the Beach Hotels in Hollywood
#9 Family Hotels in Hollywood
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Diplomat Resort & Spa, Hollywood, Florida is located on the Atlantic Ocean close to two major airports, our 898 guest rooms and 100 suites feature stylish and soothing beach tones. ... more   less 
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