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“Excellent hotel” 4 of 5 stars
Review of Hampton Inn & Suites Ft. Lauderdale-Airport

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Hampton Inn & Suites Ft. Lauderdale-Airport
2.5 of 5 Hotel   |   2500 Stirling Road, Hollywood, FL 33020   |  
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Ranked #21 of 66 hotels in Hollywood
Freeport, Grand Bahama Island
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Excellent hotel”
4 of 5 stars Reviewed December 25, 2013

The Hampton Inn and Suite is a great place to stay for business or pleasure. Excellent location, easy access to the cruise port and airport. If you want to shop there is a plaza in walking distance. The rooms are very clean and comfortable and the staff is quite hospitable. Simply put, it's a great place to stay.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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341 people have reviewed this hotel

Traveler rating
    128
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    57
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Knoxville, Tennessee
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 16, 2013

Hampton has a new policy where if the property is overbooked, and you don't check-in by 6:00 p.m., they cancel your room and parking so they can sell it to someone else. Arrived at 6:30 after an 850-mile drive and missed the secret deadline by 30 minutes. My room and cruise parking had been sold to someone else. . .presumably for a higher rate. Had to pay rack rate in another hotel and park at the cruise line's garage. . .about $100 difference in price. The only room available was smoking, so it stunk and so did we, the next day.

One bright spot was Felicia at the front desk, who valiantly but unsuccessfully tried to find us another hotel on a Friday night and apologized for the policy change. It was obvious that she didn't like having to turn people away who had made their reservations in good faith.

Hampton used to be a good chain until they started this bait-n-switch game. They should at least have let me bid on the room at the increased rate. . .I wouldn't have liked it, but it would have been better than no room or cruise parking, at all.

Room Tip: Stay someplace that honors its reservations.
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  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nassau, NP, Bahamas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2013

I was very pleased with the breakfast and also the size of the bathroom. Impressive. The staff was very friendly and accommodating. They were very helpful in giving us directions and also during the serving of the breakfast they made themselves known and were very friendly. At one time the Manager came in and checked on us. The room is very nice but the bed was kinda high for my mother, but she made it. Parking is nice and security seems to be okay.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed December 9, 2013

Reserved a suite at the Stirling Hampton via Booking.com for a family of 5 with plans to cruise out of Miami the next day (Nov 30, 2013). Called for shuttle on arrival at FLL at 11:15 pm after a full day's travel. Called again at 11:45, midnight & 12:15 am. I was always advised that the shuttle was in the vicinity but there was traffic...will be there very soon. In the meantime, all the other hotel shuttles had come and gone at least 3 times. Eventually told on the third call that there was a problem with my suite and, by the way, I will be relocated to another Hampton. My transport to Miami was scheduled to pick us up at Stirling. Two shuttles came by...the one for Stirling Rd didn't even stop; the driver from the 12th Av Hampton was willing to help but had no instructions. We finally got to the 12th Av Hampton and to bed at 2:00 am...no traffic to be seen on the way. I was charged for the full amount twice on my visa and then the second charge removed...lost money on the conversion rate. Why was the room availability only revealed after 3 calls? Why blame the non-existent traffic for delays?

Stayed November 2013, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert C, Manager at Hampton Inn & Suites Ft. Lauderdale-Airport, responded to this review, December 10, 2013
I would like to thank you for choosing the Hampton Inn & Suites Fort Lauderdale Airport / Cruise Port South and for taking the time in posting this review. It is very disturbing to hear that happened to you and your family at our hotel. It is not normal for this to happen and I assure you that the issues will not repeat itself. We have also spoken to the front desk team and the shuttle company K.S.A. tour has been contacted. I would like to apologize for this inconvenience during your vacation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, CA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 3, 2013

The service at this hotel was excellent. The people here were very helpful. It's not a fancy, five star hotel, but it is a convenient stay near the airport and is at the right price. The breakfast offered was good. The only complaint I would have is that the beds were doubles and it was a bit tight for a family of four.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berthoud, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2013

We stayed at the Hampton Inn on Sterling for our pre-cruise. The room was clean and was a large roo which included a full kitchen. It was a very nice hotel and offered shuttle service to the cruise port for an additional fee. I would definitely recommend this location.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Missouri
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 2, 2013

We arrived on Saturday and stayed just one night before our cruise left on Sunday. Hotel provides a free shuttle from the airport, just call the hotel when you get your luggage and they will send the shuttle to get you. The hotel can arrange a shuttle to the cruise port for $10/person, but it is provided by an off-facility service. I inquired about the cruise port shuttle at check-in and was told the first available shuttle would be at 12:30 pm. I really wanted to be at the port a little earlier so we decided to arrange a taxi.

The hotel is just a short walk to shopping so after check-in we walked to BJ's warehouse store to purchase our 2-bottle wine allotment for the cruise. You do not have to be a member to purchase liquor at this store.

The hotel room was clean and comfortable, air conditioning worked just fine. Breakfast was provided and was just okay. The scrambled eggs were a bit salty for my taste and the oatmeal was very good.

As we were waiting for our taxi to the cruise port in the morning, one of the shuttles showed up and had room, so we cancelled the cab and jumped on that 10:30 am shuttle for $10/person (cash, paid to the shuttle driver).

This is a convenient location near the airport at a reasonable price so I would stay there again if it was just a quick overnight stay. If I was staying longer than one night, I would probably prefer a hotel closer to the beach.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites Ft. Lauderdale-Airport

Address: 2500 Stirling Road, Hollywood, FL 33020
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Hollywood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Ft. Lauderdale-Airport 2.5*
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Also Known As:
Hampton Inn And Suites Ft. Lauderdale-Airport
Hampton Inn & Suites Ft. Lauderdale-Airport Hotel Hollywood
Hampton Inn Ft Lauderdale Airport
Hampton Inn Hollywood
Hollywood Hampton Inn

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