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“Great deal, close to the beach” 4 of 5 stars
Review of Crowne Plaza Hollywood Beach

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Crowne Plaza Hollywood Beach
4.0 of 5 Hotel   |   4000 South Ocean Drive, Hollywood, FL 33019   |  
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Ranked #18 of 66 hotels in Hollywood
Santiago, Chile
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“Great deal, close to the beach”
4 of 5 stars Reviewed October 18, 2013

We spent 6 days at this hotel on a short vacation. The hotel was nice, friendly staff, big rooms, big beds with nice pillows. The pool is very big. I liked the quality of the sleep.
The reasons for not giving it 5 points are two: The cleaning of the hallway was not good, there was a small stick in front of my room door for two days. The day I was leaving the were changing the carpet. Perhaps that was the reason for not cleaning it. The other point that left me unhappy was that the bellboy treated my luggage as basketballs, throwing them with much enthusiasm. I didn't like to see my backpack with my new computer thrown into the trunk of the car.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, October 21, 2013
Dear JFChile,

Thank you for sharing this review.
We are pleased to know that you enjoyed your stay with us. Thank you for your feedback on where there is room for improvement. We are very sorry to hear of the inconveniences that you encountered and we will discuss these matters with our management team. Again, thank you very much for your time and we look forward to seeing you the next time you are in South Florida!
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
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Ljubljana, Slovenia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 17, 2013

Stayed 2 day post cruise there. Very thin walls, you can hear screaming kids and their mothers few rooms away. Even post midnight.
Nice, big room. There's fee for parking. Front desk nice and helpfull.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, October 21, 2013
Dear Ben995,

Thank you so much for sharing your experience with us.
We appreciate your feedback and letting us know where there is room for improvement. We are happy to know you enjoyed your stay overall and look forward to seeing you in the near future. Please do not hesitate to contact us directly at sales@cphollywoobeach.com, should you need assistance making a reservation or have any questions. Thank you again.
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Winter Park, Florida, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 17, 2013

Loved the room and the food at the restaurant. The service was great and we enjoyed the pool. Special thanks to Adam and Allan at the front desk, Johny at valet, and Eduardo at the restaurant for contributing to our pleasant stay.

Room Tip: Being a member of their rewards program, IHG Rewards Club pays off. You can automatically get a late...
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, October 21, 2013
Dear Rollinsmarie,

Thank you for sharing this review with us. We appreciate you taking the time to mention all of our gems and recognizing the serviced they provided to you. We'll be sure to share your feedback with our team. We look forward to seeing you soon!
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Florida
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 16, 2013

We stayed at this hotel based on the reviews on Tripadvisor and are glad we stayed here. This was a really nice hotel and was well situated around many places to eat. The rooms were big, very clean and had a nice kitchen area with a refrigerator and microwave. The pool was very nice and the hotel staff was extremely helpful and polite. Yes, we all hate to pay to park, but the valet guys were super! The beach was only a 5 minute walk. If you have to stay in Hollywood or are going to the Hard Rock to gamble or see an event, save yourself a lot of money and stay here.

Room Tip: Get a room facing the river.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, October 22, 2013
Dear ComputerDee,

Wow! Thank you for all your wonderful compliments of our staff's customer service.
We are thrilled to know you enjoyed your vacation with us and look forward to seeing you soon. Have a great holiday season!
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Kinnelon, New Jersey
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 16, 2013

I will start with the bad because I feel they must seriously look into these costs. The parking cost is excessive and should not be charged to hotel guests at all nevermind $17 a day! Also the drinks out by the pool are ridiculously overpriced but more than that the 18% gratutuity added to every drink is the real problem. I am a generous tipper however that just got me angrey.
Now the good....The pool overlooking the waterway is beautiful and feels like an oasis with palm trees all around. The rooms were great and very large. The sink in actually in the main room and not the bathroom which is a little strange but loved the room. The balcony had beautiful views. Had a fantastic time and will be back but would love if the parking and automatic gratuity would be dealt with by hotel!

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, October 22, 2013
Dear Deb0313,

Thank you so much for sharing your feedback with us. We appreciate you mentioning the cost of parking and gratuity as areas we can improve. We will be sure to discuss this with our management team for further action. However, it's a pleasure to know that overall you enjoyed your stay and will be staying with us in the near future. We look forward to welcoming back to Hollywood soon!
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Mission Viejo, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 11, 2013

Made reservation on a 3rd party site and when I arrived at the hotel, the room I requested wasn't showing as available. After voicing my issues with the front desk, Akeelia came to the rescue and made sure I received what I requested. The level of service she provided allowed my trip to start off on the right foot, get the room I wanted and make my level of satisfaction very high. The room, hotel and amenities were all good and I would stay again. The room service was prompt, courteous and professional. Thank you all for making my stay enjoyable!

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, October 21, 2013
Dear Phil A,

We are pleased to know we were able to make your business trip a bit more pleasurable!
Thank you so much for sharing this great review with us. We appreciate your feedback and the special mention on Akeelia. She is truly a gem and we will be sure to recognize her for providing you with unforgettable service. Again, thank you for your time and we look forward to seeing you soon!
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Baltimore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 11, 2013

This is a really wonderful place to stay. The entire staff we met were very nice and friendly. The rooms were large and have a refrigerator and microwave, they were modern and very clean. The pool area is really spacious and they have a really large infinity edge pool and nice hot tub. The only negative I had was the hallway carpet was worn and could use replacement. The hotel is located across a busy street from the beach, but only takes 5 minutes to walk from front door to the beach.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, October 21, 2013
Dear Palmtreelover_12,

We truly appreciate you taking the time to share this review with us. We are so pleased to know that you and your family enjoyed your vacation in Hollywood. We look forward to seeing you all the next time you’re in town from Baltimore. The winter is quickly approaching so another Hollywood vacation may be necessary. :)
Thank you again for your time!
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Additional Information about Crowne Plaza Hollywood Beach

Also Known As:
Crowne Plaza Hollywood Beach Hotel
Crowne Plaza Hollywood Beach Hotel Hollywood
Crowne Plaza Hollywood
Hollywood Crowne Plaza
Address: 4000 South Ocean Drive, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Hollywood
#10 On the Beach Hotel in Hollywood
#11 Family Hotel in Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hollywood Beach 4*
Official Description (provided by the hotel):
Reserve a welcoming stay at the Crowne Plaza Hollywood Beach Resort, one of the premier Fort Lauderdale hotels. Our ideal location among Hollywood, Florida hotels situates us conveniently between luminous beachfronts and stellar Ft. Lauderdale attractions like Gulfstream Park and Miami Dolphin Stadium. Experience lodging that befits the stunning surroundings. Utilize our state-of-the-art fitness center, taste South Florida hotel cuisine at Elements Bistro or sip a cool cocktail from Lava Tiki Bar & Grille. After a spectacular day of fun in the sun, retire to our richly-appointed guestrooms at one of the leading hotels in Hollywood, FL. Don t miss a gorgeous sunset from your balcony, and take advantage of amenities including complimentary high-speed Internet access, in-room safe, refrigerator, microwave and free premium cable. Upgrade to one of our three elegant suites and enjoy the comfort of a private bedroom and the refreshing feel of modern design. Plan your South Florida travel around a luxurious stay at one of the newest Florida vacation resorts. Discover chic, yet affordable waterfront lodging with one of our Hollywood, Florida vacation packages. ... more   less 
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