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“3* hotel” 3 of 5 stars
Review of Crowne Plaza Hollywood Beach

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Crowne Plaza Hollywood Beach
4.0 of 5 Hotel   |   4000 South Ocean Drive, Hollywood, FL 33019   |  
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Ranked #21 of 66 hotels in Hollywood
1 review
1 helpful vote 1 helpful vote
“3* hotel”
3 of 5 stars Reviewed July 16, 2013 via mobile

First of all c/in was very slow.we were checking in about 15 minutes,usual it takes 3-6minutes.our stay was not for a short time but no one cares about it in crown plaza Hollywood beach and I guess they don't assign rooms before arrival as it usual happens in another popular hotel chains.our room was noisy because of some kind of vent system under our balcony and also a garbage under it.its a "wonderful" view for a guest who's staying more than 5 nights,don't you think so??;)and of course it's "fantastic" to have connecting door in the room!i think housekeeping staff cleans the room depending on it's mood.overall it is not a 4* service!reception team smile more often;)

  • Stayed July 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, July 22, 2013
Dear Mistaluckious,

Thank you for sharing this review with us.
We greatly apologize for the inconveniences you encountered during you stay with us. Please be sure that these issues are not common in our hotel. We would really appreciate it if you would email us at sales@cphollywoodbeach.com to discuss this further. We look forward to hearing from you.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Berkeley Heights,NJ
Top Contributor
67 reviews 67 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 16, 2013

Stayed one night on the way up north. King room was very large.The ocean is actually across the street which is reflected in the price. The pool is large and spacious and on the waterway. The restaurant service was excellent yet the food was fair. It's a Crowne Plaza so ca-ching on drinks! Large balcony with a nice view. This is an area with alot of Hotels. Late checkout which is a wonderful feature of being an IHG member.

Room Tip: High floors for a great view.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, July 19, 2013
Dear L-DeL6,

Thank you for being an IHG rewards member and taking the time to share this review with us. We are pleased to know you enjoyed your stay with us. We hope to be your destination hotel the next time you are in South Florida. Have a wonderful summer!
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Southaven, MS
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed July 15, 2013

We stayed here one night and left for a cruise the next day. Previously we had stayed in Miami Beach and weren't thrilled with the hotels there so decided to stay in Hollywood. I wish I could say we were blown away. This hotel is not on the beach and average at best. Very small lobby that easily got crowded at any time of the day. The lobby and hallways are always very humid. The room was average also. Nice balcony overlooking the intercostal and parking lot. Room does have a microwave and refrigerator. Bathroom was VERY small and not very well cleaned. If you have the funds - stay across the street at the Westin. That is what we are doing next time.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, July 16, 2013
Dear cdmas93,

Thank you for taking the time to share this review with us.
We are sorry to hear that we did not meet your expectations but greatly appreciate the feedback you have provided. We hope to get an opportunity of having you stay with us again in the near future. Have a great summer!
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Miami, Fl
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 13, 2013 via mobile

The hotel was located on the intercostal and you have to cross the main road to get to the public beach; not a big deal but day three gets tiresome. The lobby was pleasant and I give a "10" to the valet manager "Omar" who accommodated us with electricity for our electric vehicle and made our trip possible. The rooms are spacious and well suited. The wash room sink and vanity is just outside the bathroom, to our advantage, one of our kids would bathe while the other gets ready.
The only thing that I would bring to light is to expedite the process of getting in the pool by means of the security guard on duty. One last thing, I observed several folks slipping on the slick tiles surrounding the pool (including myself). I would like the hotel to change them (Which is not likely) therefore make sure you take footwear with good thread when heading to the pool area.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, July 16, 2013
Dear XtremeRob,

Thank you for sharing this review with us.
It's a pleasure to know that you and your family enjoyed your vacation. We appreciate all the feedback letting us know where there is room for improvement. We will be sure to review them with our management team and take necessary action. We certainly look forward to seeing you all in the near future. Have a great summer!
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Fort Lauderdale, Florida
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 11, 2013

My family and I enjoyed our stay at this hotel. The pool was family friendly, so much so that my kids did not want to leave for the beach. The service was good, except for the wait staff at the pool. For some reason they never asked if you wanted anything, even with a menu in hand. But the bar staff was more than happy to serve.
The only draw back is that it is not really convenient to get to the Hollywood Broadwalk. The trolley is terrible...at least coming back from the broadwalk. We tried this twice and then tool our car. Which meant searching for parking. and paying twice since we were already paying for parking at the hotel. That was the only drawback to this hotel. But as long as we stayed at the hotel we were very happy!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, July 16, 2013
Dear HelMoreno,

We are so pleased to know you and your family had a great vacation with us.
It sounds like the kids really enjoyed the pool! We're sorry to hear that you were having trouble with the Hollywood Trolley. You are the first to mention this to us and we'll be sure to inform the company. Thank you for taking the time to share this review with us and look forward to seeing you all very soon!
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Tampa, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 10, 2013

I had an opportunity to reside at this location for 5 days! The rooms where spacious and clean! The staff was extremely helpful as I came in from a exciting day of training! Assisting me with local restaurants and the beach across the street! I will return in February 2014 for our Spring/Summer Launch Convention!

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, July 16, 2013
Dear Demia,

Wow! We are so happy to know how much you enjoyed your stay with us.
Thank you for taking the time to share your experience. See you in February!!
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Dallas, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 10, 2013

I just spent 4 days at the hotel and the service was great -- from Akeelia at check in to Kevin at the concierge desk who arranged my shuttle to the airport. The restaurant staff was accomodating and yes, the breakfast buffet is a little pricey but they offer a wide selection of breakfast items including omlettes & bacon. Thank you Sandra D at the restaurant -- I needed a wine bottle opener which she graciously supplied along with wine glasses.

The room was large, quite nice and comfortable. The one downside -- I would recommend requesting a room away from the ice machine as it can be a little noisy. The wi-fi was slow but it was free. Otherwise, everything was great and the beach is but a 3-5 minute stroll across the street.

TIP: If you need anything, there's a convenience store next door and there's a super Walmart within walking distrance over the intercoastal. Also, the trolley stops just outside the hotel on the weekends and is great for exploring the area.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tana F, Manager at Crowne Plaza Hollywood Beach, responded to this review, July 16, 2013
Dear water baby g,

We truly appreciate you taking the time to share this review with us.
Thank you for your compliments on our staff services. The special mentions on Akeelia, Kevin and Sandra D will be relayed to their managers so that we ensure they get the recognition deserved for providing you such memorable services. We look forward to having you stay with us again in the near the future.
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Additional Information about Crowne Plaza Hollywood Beach

Address: 4000 South Ocean Drive, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Hollywood
#11 On the Beach Hotel in Hollywood
#14 Romantic Hotel in Hollywood
#15 Family Hotel in Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hollywood Beach 4*
Official Description (provided by the hotel):
Reserve a welcoming stay at the Crowne Plaza Hollywood Beach Resort, one of the premier Fort Lauderdale hotels. Our ideal location among Hollywood, Florida hotels situates us conveniently between luminous beachfronts and stellar Ft. Lauderdale attractions like Gulfstream Park and Miami Dolphin Stadium. Experience lodging that befits the stunning surroundings. Utilize our state-of-the-art fitness center, taste South Florida hotel cuisine at Elements Bistro or sip a cool cocktail from Lava Tiki Bar & Grille. After a spectacular day of fun in the sun, retire to our richly-appointed guestrooms at one of the leading hotels in Hollywood, FL. Don t miss a gorgeous sunset from your balcony, and take advantage of amenities including complimentary high-speed Internet access, in-room safe, refrigerator, microwave and free premium cable. Upgrade to one of our three elegant suites and enjoy the comfort of a private bedroom and the refreshing feel of modern design. Plan your South Florida travel around a luxurious stay at one of the newest Florida vacation resorts. Discover chic, yet affordable waterfront lodging with one of our Hollywood, Florida vacation packages. ... more   less 
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Also Known As:
Crowne Plaza Hollywood Beach Hotel Hollywood
Hollywood Crowne Plaza

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