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“Not on the beach” 4 of 5 stars
Review of Crowne Plaza Hollywood Beach

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Crowne Plaza Hollywood Beach
4.0 of 5 Hotel   |   4000 South Ocean Drive, Hollywood, FL 33019   |  
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Ranked #18 of 66 hotels in Hollywood
Winnipeg, Canada
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
“Not on the beach”
4 of 5 stars Reviewed April 1, 2013

Had a good time overall. Hotel is a little isolated but close to highway and easy to find. Beach is accross the street and you can walk for miles. Long walk to the tourist area where the restaurants are.
Lots of French Canadian people there so if your French you are in luck! If not it will be like going to a different country where you might feel your a little out of place if you have a bad attitude.Better than St Petersburg but not as fun as Miami south beach.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, April 4, 2013
Dear Paul I,

Thank you for taking the time to share this review with us.
We're happy to hear that we are better than St. Petersburg. :)
Our area is not as busy as South Beach but we certainly have a lot to do in our neighborhood. Hopefully, we'll get the opportunity to welcome you back and get you with our concierge who can recommend some nearby fun.
We appreciate your feedback and look forward to hearing from you.

Tana F.
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1,066 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sao Paulo, SP
1 review
2 of 5 stars Reviewed April 1, 2013

The hotel is nice, but first I thought that the location was wrong...this is was not at Hollywood but actually in front of Hallendale's beach.
Secondly, the room was not too clean, the floor was dirty all the time.
The TV had more than half of the channels not working...
And for my surprise, they charged 5 dollars in every delivered package you receive in the hotel!!! And they didn't advice me at any moment, and there's was no sign anywhere, including the internet.
The front desk was not helpful, as they had a lot of guests they just wanted to attend the next one as soon as possible and get rid of you.
This is a hotel that I'll not choose again, certainly!

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, April 4, 2013
Dear Maria C,

Thank you for taking the time to share this feedback with us.
We're sorry to hear that your stay was not satisfactory. We are located in Hollywood as anything north of Hallandale Beach Blvd is no longer Hallandale. As for the package fees, it is stated on our website that there is an additional fee package delivery/ storage. We apologize if this was not reiterated when you inquired at the front desk. We'll be sure to discuss the incident with our front office team.
Again, thank you for taking the time to share your experience with us and letting us know where there is room for improvement. We hope to see you in the near future.

Tana F.
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Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 26, 2013

Took kids on a Summer Trip. I loved the location, room, pool and food at this Hotel.
I dont have any complaints at all, and I would definetly stay here again!
Staff was friendly, bed was comfy everything was clean. We took a shuttle down to the boardwalk and some resturant that sits on the beach with really good seafood, tt was pricey but good! We walked the Boardwalk and even took a short drive into South beach.I would def recommend and would stay again!

Room Tip: Always ask for Complimentary upgrades!
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Social Media Manager at Crowne Plaza Hollywood Beach, responded to this review, March 27, 2013
Dear tiffany J,

We're so happy to hear how much you and your family enjoyed your vacation with us. Thank you for taking the time to share your experience and we certainly look forward to seeing you all soon! Have a fantastic Spring!

Tana F.
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Altamonte Springs, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 25, 2013

the hotel itself is very, very nice. the room was clean and big with a very nice balcony. the pool area is AMAZING! It's very large, heated, and one side has an inifinty walk way (kinda like walking straight into the ocean from the becah). the pool is extremly clean and they have a tiki bar area where parents can have a drink but still see the kids swimming. and there are a lot of seats, so it never felt crowed. the food is also good. not really worth the price but good if you don't feel like going anywhere.
The only complaint I have is that the service was not very good. my sister request a rollaway bed for my nephew and when it was finally delivered (almost an hour after we checked i), it was broken. My sister request another bed and also asked for some extra pillows and blankets. this was at 9 o'clock at night. by midnight, the broken bed was still in the room and we had tried to call several times. my sister finally had to walk down to the front desk to get things straightened out. the hotel manager on duty did knock a night off but it was still the principle.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Social Media Manager at Crowne Plaza Hollywood Beach, responded to this review, March 27, 2013
Dear Casie L.,

Thank you for sharing this great feedback with us.
We're sorry to hear of the inconvenience with the rollaway bed. It's not clear how that could have happened but we'll be sure to look into it to ensure it doesn’t happen again. It's great to hear that we were eventually able to resolve the issue. We truly appreciate your time and hope to see you again in the near future.

Tana F.
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Leipzig, Sachsen, Germany
Top Contributor
67 reviews 67 reviews
31 hotel reviews
Reviews in 38 cities Reviews in 38 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 22, 2013

The Crowne Plaza Hollywood Beach is a very good hotel to stay. It is very clean, we got a room on the quiet floor, the hotel offered us a voucher for starbucks coffee (starbucks in the hotel) and parking was for free. These benefits are all for Platinum Members. The staff is very friendly. We had the possibility to leave our bags at the hotel during exploring the city. The hotel is very good located. We got a room with a balkony and a beautiful view. Unfortunately there is no shuttle bus to the airport.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Social Media Manager at Crowne Plaza Hollywood Beach, responded to this review, March 27, 2013
Dear AnjaLuisa,

Thank you for sharing such a lovely review with us and for being a Platinum member.
We appreciate all of your great comments on our staff services and hope to see you again the next you are in the States.
Have a great Spring!

Tana F.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quebec City, Canada
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 17, 2013

Its not right on the beach but 3-5 minutes from. Our room was updated and we liked it. No bath just a clean updated shower. Bedding was clean. Small kitchen counter with coffee pot, small frig, sink and microwave. Staff was a little rough when we got there late without our "voucher" from our SUNWING.CA package.. but it resolved well. The pool is great and very warm. Bar & food by the pool side. And of course irresponsible parents drinking with little kids swimming without inflatables! If you are a worried mommy like me just don't sit on the pool edge, you'll become life guard. Crowne Should have a lifeguard during spring break. Self parking was $17 a day in March 2013. Its easy in and out, and I believe safe as the parking is on the hotel side with lights. A mini Starbuck coffee chop in the morning is very convenient. Restaurant is expensive. $30 for breakfast me and my 12 yrs old! But near by, if you are good walker about 15 min across the bridge, there are a Panera Bread, a Burger place, Pizza, an expensive Italian, and much more. A Publix and a pharmacy.

Room Tip: Since Crowne Plaza is across the boulevard there is no direct view. But a view on the canal & po...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Social Media Manager at Crowne Plaza Hollywood Beach, responded to this review, March 27, 2013
Dear Nancy B,

Thank you for sharing this great review with us.
We strive to exceed our guest’s expectations so it's always a pleasure to hear when we do. Thank you for informing us of the children in the pool without parental supervision. We'll be sure to have our team keep a sharp eye on the pool.
Again, we appreciate you taking the time to share this detailed review and hope to see you in the near future.

Tana F.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 17, 2013 via mobile

Very noisy. Closed down pool area for some event. The hotel is not on the beach. The pool area is good and there is self parking available. Breakfast is pricey and unimpressive. The worst part for us was the noise from other guests in the middle of the night. We had to change floors.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, March 20, 2013
Dear fvc015,

Thank you for taking the time to share your feedback with us.
We're sorry to hear of the inconveniences you encountered during your stay with us. Hopefully, the change of room solved the noise issue. Please be assured this is not a common issue at our hotel and its unfortunate you had to experience it. Thank you again for sharing this review with us and we hope to see you in the near future.

Tana F.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Hollywood Beach

Also Known As:
Crowne Plaza Hollywood Beach Hotel
Crowne Plaza Hollywood Beach Hotel Hollywood
Crowne Plaza Hollywood
Hollywood Crowne Plaza
Address: 4000 South Ocean Drive, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Hollywood
#10 On the Beach Hotel in Hollywood
#11 Family Hotel in Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hollywood Beach 4*
Official Description (provided by the hotel):
Reserve a welcoming stay at the Crowne Plaza Hollywood Beach Resort, one of the premier Fort Lauderdale hotels. Our ideal location among Hollywood, Florida hotels situates us conveniently between luminous beachfronts and stellar Ft. Lauderdale attractions like Gulfstream Park and Miami Dolphin Stadium. Experience lodging that befits the stunning surroundings. Utilize our state-of-the-art fitness center, taste South Florida hotel cuisine at Elements Bistro or sip a cool cocktail from Lava Tiki Bar & Grille. After a spectacular day of fun in the sun, retire to our richly-appointed guestrooms at one of the leading hotels in Hollywood, FL. Don t miss a gorgeous sunset from your balcony, and take advantage of amenities including complimentary high-speed Internet access, in-room safe, refrigerator, microwave and free premium cable. Upgrade to one of our three elegant suites and enjoy the comfort of a private bedroom and the refreshing feel of modern design. Plan your South Florida travel around a luxurious stay at one of the newest Florida vacation resorts. Discover chic, yet affordable waterfront lodging with one of our Hollywood, Florida vacation packages. ... more   less 
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