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“excellent value and terrific staff” 4 of 5 stars
Review of Crowne Plaza Hollywood Beach

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Crowne Plaza Hollywood Beach
4.0 of 5 Hotel   |   4000 South Ocean Drive, Hollywood, FL 33019   |  
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Ranked #20 of 65 Hotels in Hollywood
Princeton, New Jersey
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“excellent value and terrific staff”
4 of 5 stars Reviewed February 9, 2013

Recently, my sister and I had to come down to Florida for a few days to assist our parents move into a new home. We found this hotel on-line and booked it through hotels.com. It offered unusually strong value given the time of year (winter tourist season) compared to other similar level hotels in this part of Hollywood/Hallandale. The room rate was approximately $160/night. The rooms appeared to be recently renovated. They were unusually well-adorned for a hotel in this class with modern, upscale furnishings. The size of the rooms were also very generous and they were clean. Bed was quite comfortable. The hotel lobby is also very nicely adorned with contemporary furnishings and was comfortable for sitting, reading the paper and having a morning coffee. The front desk staff, and in fact, all of the staff we encountered, were unusually friendly, customer focused, and outgoing. Their overt affability was unique in my experience having spent quite a lot of time in 4-5* hotels throughout the world on vacation and for business. A few suggestions for the hotel's managment: the difference in cost between self and valet parking of $2/day is a bit narrow--we couldnt understand why a guest would prefer self-park as it offers little value. Another more important observation: the hotel dining room and bar located down a corridor from the lobby and in the rear of the ground floor are not up to the aesthetic quality of the remainder of the hotel. In my view, the bar is poorly situated in the hotel and would be a much more attractive destination if located off of the welcoming lobby. In the design of the lobby/ground floor level, I think it would have been more sensible to locate the meeting rooms further in the rear and move the restaurant and bar closer to the hotel entrance and the renovated lobby area.

In all, I would highly recommend this hotel for a few nights business related or other stop in which limited leisure time is spent on-site. I do not recommend it as a destination for a vacation as it is not on the beach and overall, feels more like a good value, very well managed, business hotel than a tourist destination.

Room Tip: rooms directly across from ice maker machine may encounter mechanical noise.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, February 13, 2013
Dear william r,

Wow! Thank you so much for sharing such a wonderful review with us.
We strive to exceed all of our guest’s expectations and it's always a pleasure to receive the feedback when we do. Your comments are our staff services are much appreciated.
Also, your recommendations will be relayed to our management team for review.
We hope to see you and your family soon!

Tana F.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,561 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (277)
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English first
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed February 3, 2013

The area around the hotel is good. Across from the beach. The rooms were clean and very spacious. Even private balcony which was nice. Free wifi always a plus. Downside $18 for self parking. Also, hotel is average for $250 a night. Try looking else where before choosing.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, February 4, 2013
Dear merc4496,

We appreciate you taking the time to share this great review.
We're happy to hear that you enjoyed your stay with us. Just for future reference, the parking fee is a standard in South Florida, especially with the hotels along the beach side. It's unfortunate that this was an inconvenience but hope we'll still get the opportunity of welcoming you back to Hollywood.
Thank you again for your time.

Tana F.
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Brooklyn, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 28, 2013

Hi,

I just spent a couple of days with my wife at this hotel. We had a wonderful stay. Our room came with a partial view of the intercoastal waterway one one side and the ocean on the other. We were also able to see the part of the pool.
We must acknowledge our appreciation to Tana Fils for all her help with making our stay an amazing experience.

This hotel is not located on the Holiday Beach Broadwalk but it is a few minutes down the road by car, and is very well maintained. The Beach is right across the street.
There is a Starbucks stand and a restaurant with Bar on premises.

They have a great pool and hot tub with a full service bar. The water taxi stops right at the pool and will take you for a tour of Ft. Lauderdale.

The Concierge Jeff, I believe is his name, was also very helpful and courteous.

If you are thinking of staying at this hotel, hope you will enjoy your stay as much as we did!

SR

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, February 4, 2013
Dear SR5773,

Thank you for sharing such a lovely review with us.
It was truly a pleasure to assist you and your wife in planning the perfect vacation. I appreciate your special mention of the service I provided to you as well as Jeff's service. We are happy to help in any way possible. Please feel free to contact me directly the next time you are in South Florida. We're looking forward to having you stay with us soon!

Sincerely,
Tana F.
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new london ct
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed January 27, 2013

hotel area very nice .called night before to book ,was told right on beach was not no big deal. book thru another agency because they could not come close to price,still no problem.ok show up at hotel to check in .once they found we did not booked thru hotel every thing went down from there.not friendly with almost no help aside from valet they were great ,would not return there with free rooms,to many other place to choose from with welcome arm's. they should relize that with out these other agencys booking for them they might not be filled, or they would not use them , so think about that.

Room Tip: go some where else.
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  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, February 4, 2013
Dear jazzyjeff58,

Thank you very much for sharing your feedback with us.
It's unfortunate to hear that you were not pleased with your stay. We apologize for any miscommunication about your reservation being booked through an agency. Please be assured that all of our guests are treated with stellar service no matter how they booked the reservation.
We will be sure to discuss this review with our team. We hope to see you the next time you are in South Florida.

Tana F.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paignton
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 27, 2013

I stayed here for five nights in a corner room which had a good view of the Waterway and Tiki Bar/pool below. The room was clean and large with a microwave oven and fridge, both of which came in useful for breakfast/snacks. There is a 7-11 next door and a Wal-Mart just across the Waterway bridge which are very convenient. There was a fault with the movies on my TV for the whole stay which maintenance tried but seemed to be unable to fix but this did not inconvenience me much as I did not spend much time in the room.

The location is good on the A1A, although it was a bit quiet for my liking. South Beach is an expensive taxi ride away, so if you are planning to go there more than once, this is probably not the hotel for you unless you have a car. Both the Water Ferry and the Hollywood Trolley call here.

I never ate in the hotel, other than in my room, as there were too many alternative options about.

Room Tip: Corner rooms have the best views. Otherwise you are likely to get a view of the parking lot, highway...
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  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, February 13, 2013
Dear ajhodges0,

Thank you for taking the time to share this review with us.
We appreciate all of your great feedback and hope to see you soon!

Tana F.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakville, Ontario, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 26, 2013

Lovely Hotel Between coastal waterway and the beach.Start of a two month trip to Florida,Weather amazing!!!! The infinity pool is located beside the waterway and the set up is awesome,specially for families.

Room Tip: Great location,lots to do and just not far to Miami.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, January 29, 2013
Dear Margaret D,

I must begin with the title of your review, "Retirement 2013". It's fantastic!
Thank you for taking the time to share this lovely review with us. It must be really nice to take a break from the Ontario weather and just enjoy the sun for a while. :)
We're happy that you enjoyed your stay with us and look forward to seeing you soon!

Tana F.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm City, Florida
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 25, 2013

We stayed for 3 nights while on a kayak vacation. We booked this room through AAA and got the best rate and a room with refrigerator and microwave. The bed was fantastic, staff excellent and room spotlessly clean. The only downside was the $17 per day self parking. This hotel is on the intracoastal so it was a lot cheaper then the beach side hotels. However, beach access was across the street and they had a great pool and hot tub.

Room Tip: We were on the sixth floor with a view of the parking lot but we did not need a view. Room was very...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, January 29, 2013
Dear gappell,

Thank you so much for sharing this review and your wonderful feedback of our property.
It’s so great that you came to Hollywood Beach for a Kayak vacation. Kayaking is so much fun.
We're happy to hear how much you both enjoyed the hotel and we're hoping since you're not that far away, we will see you soon.
Thank you again for your time!

Tana F.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hollywood Beach

Address: 4000 South Ocean Drive, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Hollywood
#9 Business Hotel in Hollywood
#12 On the Beach Hotel in Hollywood
#15 Family Hotel in Hollywood
#16 Romantic Hotel in Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hollywood Beach 4*
Number of rooms: 311
Official Description (provided by the hotel):
Reserve a welcoming stay at the Crowne Plaza Hollywood Beach Resort, one of the premier Fort Lauderdale hotels. Our ideal location among Hollywood, Florida hotels situates us conveniently between luminous beachfronts and stellar Ft. Lauderdale attractions like Gulfstream Park and Miami Dolphin Stadium. Experience lodging that befits the stunning surroundings. Utilize our state-of-the-art fitness center, taste South Florida hotel cuisine at Elements Bistro or sip a cool cocktail from Lava Tiki Bar & Grille. After a spectacular day of fun in the sun, retire to our richly-appointed guestrooms at one of the leading hotels in Hollywood, FL. Don t miss a gorgeous sunset from your balcony, and take advantage of amenities including complimentary high-speed Internet access, in-room safe, refrigerator, microwave and free premium cable. Upgrade to one of our three elegant suites and enjoy the comfort of a private bedroom and the refreshing feel of modern design. Plan your South Florida travel around a luxurious stay at one of the newest Florida vacation resorts. Discover chic, yet affordable waterfront lodging with one of our Hollywood, Florida vacation packages. ... more   less 
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Also Known As:
Crowne Plaza Hollywood Beach Hotel Hollywood
Hollywood Crowne Plaza

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