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“Thank You Tana Fils!” 4 of 5 stars
Review of Crowne Plaza Hollywood Beach

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Crowne Plaza Hollywood Beach
4.0 of 5 Hotel   |   4000 South Ocean Drive, Hollywood, FL 33019   |  
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Ranked #19 of 66 hotels in Hollywood
Brooklyn, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Thank You Tana Fils!”
4 of 5 stars Reviewed January 28, 2013

Hi,

I just spent a couple of days with my wife at this hotel. We had a wonderful stay. Our room came with a partial view of the intercoastal waterway one one side and the ocean on the other. We were also able to see the part of the pool.
We must acknowledge our appreciation to Tana Fils for all her help with making our stay an amazing experience.

This hotel is not located on the Holiday Beach Broadwalk but it is a few minutes down the road by car, and is very well maintained. The Beach is right across the street.
There is a Starbucks stand and a restaurant with Bar on premises.

They have a great pool and hot tub with a full service bar. The water taxi stops right at the pool and will take you for a tour of Ft. Lauderdale.

The Concierge Jeff, I believe is his name, was also very helpful and courteous.

If you are thinking of staying at this hotel, hope you will enjoy your stay as much as we did!

SR

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, February 4, 2013
Dear SR5773,

Thank you for sharing such a lovely review with us.
It was truly a pleasure to assist you and your wife in planning the perfect vacation. I appreciate your special mention of the service I provided to you as well as Jeff's service. We are happy to help in any way possible. Please feel free to contact me directly the next time you are in South Florida. We're looking forward to having you stay with us soon!

Sincerely,
Tana F.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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new london ct
Senior Contributor
28 reviews 28 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 27, 2013

hotel area very nice .called night before to book ,was told right on beach was not no big deal. book thru another agency because they could not come close to price,still no problem.ok show up at hotel to check in .once they found we did not booked thru hotel every thing went down from there.not friendly with almost no help aside from valet they were great ,would not return there with free rooms,to many other place to choose from with welcome arm's. they should relize that with out these other agencys booking for them they might not be filled, or they would not use them , so think about that.

Room Tip: go some where else.
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  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, February 4, 2013
Dear jazzyjeff58,

Thank you very much for sharing your feedback with us.
It's unfortunate to hear that you were not pleased with your stay. We apologize for any miscommunication about your reservation being booked through an agency. Please be assured that all of our guests are treated with stellar service no matter how they booked the reservation.
We will be sure to discuss this review with our team. We hope to see you the next time you are in South Florida.

Tana F.
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Paignton
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 27, 2013

I stayed here for five nights in a corner room which had a good view of the Waterway and Tiki Bar/pool below. The room was clean and large with a microwave oven and fridge, both of which came in useful for breakfast/snacks. There is a 7-11 next door and a Wal-Mart just across the Waterway bridge which are very convenient. There was a fault with the movies on my TV for the whole stay which maintenance tried but seemed to be unable to fix but this did not inconvenience me much as I did not spend much time in the room.

The location is good on the A1A, although it was a bit quiet for my liking. South Beach is an expensive taxi ride away, so if you are planning to go there more than once, this is probably not the hotel for you unless you have a car. Both the Water Ferry and the Hollywood Trolley call here.

I never ate in the hotel, other than in my room, as there were too many alternative options about.

Room Tip: Corner rooms have the best views. Otherwise you are likely to get a view of the parking lot, highway...
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  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, February 13, 2013
Dear ajhodges0,

Thank you for taking the time to share this review with us.
We appreciate all of your great feedback and hope to see you soon!

Tana F.
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Oakville, Ontario, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2013

Lovely Hotel Between coastal waterway and the beach.Start of a two month trip to Florida,Weather amazing!!!! The infinity pool is located beside the waterway and the set up is awesome,specially for families.

Room Tip: Great location,lots to do and just not far to Miami.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, January 29, 2013
Dear Margaret D,

I must begin with the title of your review, "Retirement 2013". It's fantastic!
Thank you for taking the time to share this lovely review with us. It must be really nice to take a break from the Ontario weather and just enjoy the sun for a while. :)
We're happy that you enjoyed your stay with us and look forward to seeing you soon!

Tana F.
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Palm City, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 25, 2013

We stayed for 3 nights while on a kayak vacation. We booked this room through AAA and got the best rate and a room with refrigerator and microwave. The bed was fantastic, staff excellent and room spotlessly clean. The only downside was the $17 per day self parking. This hotel is on the intracoastal so it was a lot cheaper then the beach side hotels. However, beach access was across the street and they had a great pool and hot tub.

Room Tip: We were on the sixth floor with a view of the parking lot but we did not need a view. Room was very...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, January 29, 2013
Dear gappell,

Thank you so much for sharing this review and your wonderful feedback of our property.
It’s so great that you came to Hollywood Beach for a Kayak vacation. Kayaking is so much fun.
We're happy to hear how much you both enjoyed the hotel and we're hoping since you're not that far away, we will see you soon.
Thank you again for your time!

Tana F.
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Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 24, 2013

Clean and large rooms. Very comfortable beds. Quiet at night except Saturday night where a group on young people were partying it up in the adjacent room. A call to security put an end to it. Very nice and large pool in back facing canal. Very good service at hotel. Just need to cross street to access beach. Need to pay up to $40 for 2 chairs and parasol at beach so recommend to bring your own.

Hotel location is good near Hallandale Beach boulevard. Not far from many attractions.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, January 25, 2013
Dear Michael W,

Thank you for sharing this great review with us.
We're so pleased to hear that you and your family enjoyed our hotel. We look forward to welcoming you back to Hollywood soon!
Thank you again for your time.

Tana F.
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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 23, 2013

We came in after a cruise, requested early check in. Said they have no rooms except for third floor. We checked the room - balcony had a solid wall (instead of glass on other floors). Standing up view was to the parking lot. We decided to wait for a room to be ready on another floor. After a few hours of seating tired in the lobby we approached customer service again, they informed us that our room is in fact ready! while checking in they "noticed" that we had 2 kids and apparently the room that was ready for us is on a quite floor - i.e. no kids, but we can take the room on the third floor again - very dirty trick to pay. We waited more and got a room closer the check in time 4 PM. Was worth the wait as we got a side view of the pool. I heard they were trying to get rid of the no view rooms again and again while waiting downstairs. Room was nice though kitchenette had no utensils or cutlery and room was equipped for 2 people and had a sticky floor. Beds were double and seemed quite small (my daughter fell of one and banged her head on the corner of the side table), blankets feel like towels.
Internet – very very slow connection! Disconnects at times. When complained I was told I should have mentioned that earlier.
Water cooler appears in lobby for a couple of hours and is then gone. When asked reception for water I was directed to every payable options (restaurants, machine - $2.50 a bottle etc..) however was never mentioned the water fountain beside the restaurant until another guest directed me there.
Taxi driver charged a fortune and we only later discovered he added about 50% to the bill. He also openly told us he pays the hotel to call him more often. Beware when you have Uri as your driver!
Have mentioned all these to reception they said they will forward to the manager and he would like to get in touch with us – still waiting……

Over all bad experience, terrible customer service making you feel unwanted and forcing you to spend extra money in the hotel.
To Hotel management – you may make more money in the short run saving on the little things and not appreciating the importance of customer service but this kind of attitude will make you crush.

Room Tip: Try to avoid the third floor rooms
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  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, January 25, 2013
Dear 2Mike181818,

Thank you so much for sharing this review. Please email us at Sales@cphollywoodbeach.com to discuss this further. We're looking forward to hearing from you.

Tana F.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Hollywood Beach

Also Known As:
Crowne Plaza Hollywood Beach Hotel
Crowne Plaza Hollywood Beach Hotel Hollywood
Crowne Plaza Hollywood
Hollywood Crowne Plaza
Address: 4000 South Ocean Drive, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Hollywood
#11 On the Beach Hotel in Hollywood
#12 Family Hotel in Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hollywood Beach 4*
Official Description (provided by the hotel):
Reserve a welcoming stay at the Crowne Plaza Hollywood Beach Resort, one of the premier Fort Lauderdale hotels. Our ideal location among Hollywood, Florida hotels situates us conveniently between luminous beachfronts and stellar Ft. Lauderdale attractions like Gulfstream Park and Miami Dolphin Stadium. Experience lodging that befits the stunning surroundings. Utilize our state-of-the-art fitness center, taste South Florida hotel cuisine at Elements Bistro or sip a cool cocktail from Lava Tiki Bar & Grille. After a spectacular day of fun in the sun, retire to our richly-appointed guestrooms at one of the leading hotels in Hollywood, FL. Don t miss a gorgeous sunset from your balcony, and take advantage of amenities including complimentary high-speed Internet access, in-room safe, refrigerator, microwave and free premium cable. Upgrade to one of our three elegant suites and enjoy the comfort of a private bedroom and the refreshing feel of modern design. Plan your South Florida travel around a luxurious stay at one of the newest Florida vacation resorts. Discover chic, yet affordable waterfront lodging with one of our Hollywood, Florida vacation packages. ... more   less 
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