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“Good hotel just across road from beach” 4 of 5 stars
Review of Crowne Plaza Hollywood Beach

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Crowne Plaza Hollywood Beach
4.0 of 5 Hotel   |   4000 South Ocean Drive, Hollywood, FL 33019   |  
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Ranked #17 of 66 hotels in Hollywood
Paignton
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Good hotel just across road from beach”
4 of 5 stars Reviewed January 27, 2013

I stayed here for five nights in a corner room which had a good view of the Waterway and Tiki Bar/pool below. The room was clean and large with a microwave oven and fridge, both of which came in useful for breakfast/snacks. There is a 7-11 next door and a Wal-Mart just across the Waterway bridge which are very convenient. There was a fault with the movies on my TV for the whole stay which maintenance tried but seemed to be unable to fix but this did not inconvenience me much as I did not spend much time in the room.

The location is good on the A1A, although it was a bit quiet for my liking. South Beach is an expensive taxi ride away, so if you are planning to go there more than once, this is probably not the hotel for you unless you have a car. Both the Water Ferry and the Hollywood Trolley call here.

I never ate in the hotel, other than in my room, as there were too many alternative options about.

Room Tip: Corner rooms have the best views. Otherwise you are likely to get a view of the parking lot, highway...
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  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, February 13, 2013
Dear ajhodges0,

Thank you for taking the time to share this review with us.
We appreciate all of your great feedback and hope to see you soon!

Tana F.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,165 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
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English first
Oakville, Ontario, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2013

Lovely Hotel Between coastal waterway and the beach.Start of a two month trip to Florida,Weather amazing!!!! The infinity pool is located beside the waterway and the set up is awesome,specially for families.

Room Tip: Great location,lots to do and just not far to Miami.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, January 29, 2013
Dear Margaret D,

I must begin with the title of your review, "Retirement 2013". It's fantastic!
Thank you for taking the time to share this lovely review with us. It must be really nice to take a break from the Ontario weather and just enjoy the sun for a while. :)
We're happy that you enjoyed your stay with us and look forward to seeing you soon!

Tana F.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm City, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 25, 2013

We stayed for 3 nights while on a kayak vacation. We booked this room through AAA and got the best rate and a room with refrigerator and microwave. The bed was fantastic, staff excellent and room spotlessly clean. The only downside was the $17 per day self parking. This hotel is on the intracoastal so it was a lot cheaper then the beach side hotels. However, beach access was across the street and they had a great pool and hot tub.

Room Tip: We were on the sixth floor with a view of the parking lot but we did not need a view. Room was very...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, January 29, 2013
Dear gappell,

Thank you so much for sharing this review and your wonderful feedback of our property.
It’s so great that you came to Hollywood Beach for a Kayak vacation. Kayaking is so much fun.
We're happy to hear how much you both enjoyed the hotel and we're hoping since you're not that far away, we will see you soon.
Thank you again for your time!

Tana F.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 24, 2013

Clean and large rooms. Very comfortable beds. Quiet at night except Saturday night where a group on young people were partying it up in the adjacent room. A call to security put an end to it. Very nice and large pool in back facing canal. Very good service at hotel. Just need to cross street to access beach. Need to pay up to $40 for 2 chairs and parasol at beach so recommend to bring your own.

Hotel location is good near Hallandale Beach boulevard. Not far from many attractions.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, January 25, 2013
Dear Michael W,

Thank you for sharing this great review with us.
We're so pleased to hear that you and your family enjoyed our hotel. We look forward to welcoming you back to Hollywood soon!
Thank you again for your time.

Tana F.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 23, 2013

We came in after a cruise, requested early check in. Said they have no rooms except for third floor. We checked the room - balcony had a solid wall (instead of glass on other floors). Standing up view was to the parking lot. We decided to wait for a room to be ready on another floor. After a few hours of seating tired in the lobby we approached customer service again, they informed us that our room is in fact ready! while checking in they "noticed" that we had 2 kids and apparently the room that was ready for us is on a quite floor - i.e. no kids, but we can take the room on the third floor again - very dirty trick to pay. We waited more and got a room closer the check in time 4 PM. Was worth the wait as we got a side view of the pool. I heard they were trying to get rid of the no view rooms again and again while waiting downstairs. Room was nice though kitchenette had no utensils or cutlery and room was equipped for 2 people and had a sticky floor. Beds were double and seemed quite small (my daughter fell of one and banged her head on the corner of the side table), blankets feel like towels.
Internet – very very slow connection! Disconnects at times. When complained I was told I should have mentioned that earlier.
Water cooler appears in lobby for a couple of hours and is then gone. When asked reception for water I was directed to every payable options (restaurants, machine - $2.50 a bottle etc..) however was never mentioned the water fountain beside the restaurant until another guest directed me there.
Taxi driver charged a fortune and we only later discovered he added about 50% to the bill. He also openly told us he pays the hotel to call him more often. Beware when you have Uri as your driver!
Have mentioned all these to reception they said they will forward to the manager and he would like to get in touch with us – still waiting……

Over all bad experience, terrible customer service making you feel unwanted and forcing you to spend extra money in the hotel.
To Hotel management – you may make more money in the short run saving on the little things and not appreciating the importance of customer service but this kind of attitude will make you crush.

Room Tip: Try to avoid the third floor rooms
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  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, January 25, 2013
Dear 2Mike181818,

Thank you so much for sharing this review. Please email us at Sales@cphollywoodbeach.com to discuss this further. We're looking forward to hearing from you.

Tana F.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 23, 2013

Stayed here for several nights while attending a conference. Had to ask staff 4 times before teabags were provided in the room (finally showed up on my second to last day). Had to ask staff to provide a table on the balcony (could see that the other rooms had them). Toilet seat was always left up in the bathroom when I returned to the room after it had been cleaned. Ok, but just not worthy of a location calling itself a 4 star hotel and charging the prices it does.

To get to the beach, you must cross the street and walk thru a parking lot.

On my last morning, there were no taxis there to take me to the airport even though I had called down ahead of time - a problem I did not have when staying at the Westin just down the street. The staff called taxi companies repeatedly, but nobody came. Finally they had to run out into the street to flag someone down, and then that taxi driver would not take a credit card as payment. For some reason, taxi drivers appear to not want to pick up here. We drove by the Westin on the way out, and there were taxis lined up there. A definite inconvenience, as this hotel does not have an airport shuttle.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, January 25, 2013
Dear h2onina,

We appreciate you taking the time to share this feedback.
We truly apologize for inconveniences you may have encountered during your stay with us. These situations are not common at our property and we'll be sure to discuss them with our management team. Please feel free to email us directly at Sales@cphollywoodbeach.com to discuss this further. We're looking forward to hearing from you.

Tana F.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SAYREVILLE
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 22, 2013

Stayed here Aug. 2012. Very nice pool and excellent location. Close to the beach and highways. Clean and very comfortable. Close to Miami, but does not have the expensive Miami prices!!! Both valet and self park available. There's a Starbucks right in the lobby and a very cozy restaurant by the pool. Tikki Bar also by the pool. Overall very nice atmosphere.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mistypfllso, Manager at Crowne Plaza Hollywood Beach, responded to this review, January 23, 2013
Dear Philip P,

Thank you for taking the time to share this review with us.
We truly appreciate all of your great feedback. We look forward to welcoming you and your family back to Hollywood soon!

Tana F.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hollywood Beach

Address: 4000 South Ocean Drive, Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Hollywood
#11 On the Beach Hotel in Hollywood
#14 Romantic Hotel in Hollywood
#14 Family Hotel in Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hollywood Beach 4*
Official Description (provided by the hotel):
Reserve a welcoming stay at the Crowne Plaza Hollywood Beach Resort, one of the premier Fort Lauderdale hotels. Our ideal location among Hollywood, Florida hotels situates us conveniently between luminous beachfronts and stellar Ft. Lauderdale attractions like Gulfstream Park and Miami Dolphin Stadium. Experience lodging that befits the stunning surroundings. Utilize our state-of-the-art fitness center, taste South Florida hotel cuisine at Elements Bistro or sip a cool cocktail from Lava Tiki Bar & Grille. After a spectacular day of fun in the sun, retire to our richly-appointed guestrooms at one of the leading hotels in Hollywood, FL. Don t miss a gorgeous sunset from your balcony, and take advantage of amenities including complimentary high-speed Internet access, in-room safe, refrigerator, microwave and free premium cable. Upgrade to one of our three elegant suites and enjoy the comfort of a private bedroom and the refreshing feel of modern design. Plan your South Florida travel around a luxurious stay at one of the newest Florida vacation resorts. Discover chic, yet affordable waterfront lodging with one of our Hollywood, Florida vacation packages. ... more   less 
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Also Known As:
Crowne Plaza Hollywood Beach Hotel Hollywood
Hollywood Crowne Plaza

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