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“Top notch service and steak” 4 of 5 stars
Review of Hollywood Prime - CLOSED

Hollywood Prime
3555 South Ocean Drive, Diplomat Resort & Spa, Hollywood, FL 33019
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Price range: $50 - $75
Cuisines: Steakhouse
More restaurant details
Restaurant details
Dining options: Reservations
Dining style: Casual Dining
Cross street: Hallandale Beach Blvd
Description: Tempt your palate at Diplomat Prime, the resort's steakhouse. Delicious offerings include the finest cuts of meat, including 21-day, dry-aged beef as well as Long Island duck and domestic rack of lamb. Delectable seafood options include a 3.5-Pound live Maine lobster poached in butter, swordfish loin, and salmon filet. Reservations are recommended for our contemporary setting of 15 tables.
Manalapan, New Jersey
Top Contributor
120 reviews 120 reviews
79 restaurant reviews
Reviews in 45 cities Reviews in 45 cities
123 helpful votes 123 helpful votes
“Top notch service and steak”
4 of 5 stars Reviewed October 23, 2013

You will appreciate the service and steak here. The professionalism of the staff along with their knowledge of wine pairing made us feel like we were in NYC. Staying there was a bonus.

Visited January 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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152 reviews from our community

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Rating summary
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Jacksonville, FL
Top Contributor
120 reviews 120 reviews
81 restaurant reviews
Reviews in 39 cities Reviews in 39 cities
132 helpful votes 132 helpful votes
“Good but there are better places”
4 of 5 stars Reviewed October 21, 2013

We dined here recently. The service was excellent. The food was good but, for the prices, we have had better. We ordered the caprese salads, swordfish, filet, and asparagus. The swordfish was cooked to perfection. The filet was actual a little tough and took some effort to cut. It was ordered medium well but the inside was more medium to medium rare. The asparagus was advertised by the waiter as "large enough to share" but that wasn't the case. 3-4 stalks each is not what I would consider large.

I think we could have found a better experience at other local high end restaurants.

  • Visited October 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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Riverview, Florida
Senior Contributor
25 reviews 25 reviews
17 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
“We can always count on an exceptional experience”
5 of 5 stars Reviewed September 17, 2013

Hollywood Prime is in our hometown and we've eaten here many times over the years since it opened. It is always a special occasion, necessitated by the prices, but we are always pleased with our dining experience.
Service has always been excellent for us, greeted promptly and usually by name when we have a reservation. The waiter team handles the table attentively and flawlessly providing alot of information but with a casual manner. Portions are huge and result in at least one more meal at home. The steaks and prime rib have always been prepared perfectly as requested for us and they are as good tasting as we've ever had anywhere.
Hollywood Prime is a special dining experience.

Visited September 2013
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Camberley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Lots of promise. Good food. Service a little sedate.”
3 of 5 stars Reviewed September 16, 2013

The place is beautifully designed with great decor and a lot of staff so things should really be a treat. Its essentially a steakhouse, so the menu is limited primarily to some cold starters and a wide selection of steaks. Some lobster tails, a duck offering, a tuna steak offering and lamb offering. Everything is cooked on charcoal. No sous vide cooking on offer. Wine list is a mix of European and good US wines. So far, so good.
So unfortunately for HP, America does some great steak houses. And its not hard to get a great steak. So to be a really top steakhouse you need either a wider selection of non-steak items on the menu (there is not) or some really slick waitering and front of house. And sadly there is not here either. (but the place is very smartly decorated).
Don't get me wrong. They are trying really hard. But you can see how the waiting staff bump into each other (metaphorically) and are sticking within a tight job description. So some waiters do some things but not other things.
On the night, we had to book. Beware.
Getting to the table was not slick. We had to wait for the greeter to get back to her station, when there were 3 other waiters standing around the bar. That's not what happens in a top restaurant. Once seated, we got a wonderful rundown of the steaks on offer. But then nothing happened for 20mins. We hadn't placed an order. We got no nibbles or bread on the table. We just sat there with our water whilst being passed back and forth by various waiters. Actually the place was not that busy anyway. So seemed the effort was high but the results less so.
Once prompted by the wife that I actually would need to get up from the table and tap a waiter on the shoulder to force them to take my order, I became confused. As there were so many waiters standing around.. Who should I tap? Strange that none of them noticed us making eye contact with them or noticed we had not ordered (and had no food) and had been there a while.
We made a decision to leave and try our luck elsewhere. You know it just becomes a chore when you have to figure out how it works in a restaurant. You really just want it to go the way a standard good restaurant works.. when you are in a place that wants to be a good restaurant.
Anyway, the house manager on shift called us back and after a pow-wow made an offer to give us some express service in the bar area.. Which we agreed to. It seems HP want to give a leisurely 2 or 3 hour dining experience.. so it wasn't going to be what we wanted that evening or that holiday to be honest.
Personally I think its always going to be a challenge for a steak house to give a 2 or 3 hour pleasant dining experience.. but I can see numerous good reviews so its suits many people. I guess its the sort of place where you have a lot of catching up to do with your friends or you are going to propose to someone! (which its the sort of place you might do this).
Steaks were perfect. Sides were a little limited in choice but very good and huge portions. Wine was good.
Anyway, I want to thank the floor manager (I won't mention his name) for his efforts and his genuine distress at our leaving and getting us to come back. He did well. The food was good. The wine was good.
If you are going to eat there. State up front and loud what you want. If you want quicker pace of meal.. tell them that at the first opportunity.

  • Visited September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
50 reviews 50 reviews
39 restaurant reviews
Reviews in 31 cities Reviews in 31 cities
18 helpful votes 18 helpful votes
“Solid Steak, great service”
4 of 5 stars Reviewed September 8, 2013 via mobile

I had the 18 oz. Prime Rib. Cooked very well and quite tasty. The cut was a bit fatty and veiny for my taste, but not anything wrong at all. Service was as good as I have ever experienced.

  • Visited September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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