I am currently staying at this hostel and desperately need to do laundry. An amenity I was advised was available when I checked in. But the machines are always busy doing the hotel laundry.
An employee (who is actually a really nice guy who wants to be helpful but is constrained by the bad situation he is in with having to do everything with not enough resources) said he would let me do laundry at 9pm but then said he would get in trouble if he let me as he had to finish the hotel's items.
He will not even let me do laundry overnight as he has said my clothes may not be there in the morning. So not only is there false advertising about the ability to wash my clothes but apparently this is also a criminal hotspot for said clothing.
So now I have been told to come back at 8am. But there is no guarantee that I will be able to do laundry and I am out of clean underwear.
I had wanted to spend my time going out to see the sights of the area but instead I have to spend my time waiting to try and get what should be a simple task done!
The place needs more machines. If they are gonna charge a relatively high price to do laundry then they should at least have the service available at some point during the day.
Another couple of things I want to mention are the bathrooms in the shared dorm. Why do they have a dispenser for shampoo and conditioner in the shower but no soap dispenser by the sink? I would think that soap is a greater necessity. I personally just use the shampoo to wash my hands figuring that they are all detergents but I fear that others (who I am sharing a space with) are just not washing their hands properly and that is just unhygienic.
Also there is only one hook in each bathroom. When will hostel owners realize that we need more hooks???
I can't just strip off and go wandering around the dorm naked, casually placing only my towel on the hook when I breeze into the bathroom.
So apparently I am supposed to fit the clothes I just took off, my clean clothes (if I had any..), my toiletry bag and the towel all on this one single hook. It is not even a double hook, just a lousy single hook that is not up to this mammoth task.