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“Still pretty good” 3 of 5 stars
Review of Hollywood Beach Hotels - Swan

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Hollywood Beach Hotels - Swan
2.5 of 5 Small Hotel   |   1915 N Ocean Dr., Hollywood, FL 33019   |  
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Hotel amenities
Ranked #12 of 25 Hollywood B&B and Inns
Hollywood, Florida
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
62 helpful votes 62 helpful votes
“Still pretty good”
3 of 5 stars Reviewed July 10, 2012

We've stayed here a few times before (see my previous review), and have never been disappointed. This stay didn't go quite as well as our previous stays, but it was not bad nonetheless. First, on the positive side, it appears front desk service has been expanded/improved, as there always seemed to be someone available at the front desk. In previous stays, the front desk area was sometimes locked while the staff were out showing another guest their room, etc., and you'd have to wait a few minutes for them to return. Also, when they learned we were having a baby in a couple days (we actually had to check out at 2 a.m. to go to the hospital on the last day), they delivered a nice assortment of items to our room from their gift shop, which was really a thoughtful touch.

Unfortunately they put us in a different building than we'd stayed in before (we've previously stayed in two other buildings there), and there was a lot of noise at this building, from other guests at night and from construction on an adjacent building all throughout the day. Not really within the hotel's control, but the window of our room was stuck open a bit, and the door did not close tightly, so that exacerbated the noise issue. Had we just been on a beach vacation this probably would not have bothered us much, but we really needed some sleep, so in retrospect this may not have been a good choice for this particular stay. This building also seemed to be a bit more in disrepair than the other buildings we've stayed in here. Nothing serious, but definitely showing its age, at least in our room.

Finally, the $10/day parking charge, which was charged to us the last stay but which was not charged to us on previous stays, was particularly galling this time because the parking lot for our building was incredibly cramped and difficult to get into and out of, and on the last night we had to park on the street as there were no spots left in the lot. Even worse, when I asked about the parking charge at check-in, the front desk person seemed to be trying to say it was Expedia or Tingo that was charging us the parking fee, which obviously is incorrect. She said because you get such a good rate booking through Tingo they charge the extra $10 per day fee. I guess that's one way to phrase it, but in my opinion it just sounds like bait-and-switch, because unlike just about every other hotel in the U.S. that has a parking fee, they don't disclose theirs in the notification of fees on booking websites.

Still, the rates are pretty reasonable, the property has its charms, the staff are pleasant and the location is of course still great, less than a minute's walk to beautiful Hollywood Beach, so while we'll definitely explore other options next time we're in Hollywood, I certainly wouldn't rule out staying here again.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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123 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Ljubljana, Slovenia
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 6, 2012

I would recommend the hotel only if you need a bed for the night. We arrived late in the evening and the guy at the reception wasn't very helpful. The morning staff was better. The room we got was basic, small and not too clean. The entry door didn't fit correctly and the windows were scary. We also needed to pay extra 10$ for the parking. They offer also free breakfast - which is very poor and improvisatory organised in the reception. The only positive thing is that the hotel is practically on the beach and minutes from the famous board walk. I wouldn't stay there for more than one night.

  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Dumbarton, Scotland
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 5, 2012

It's not clear what the architects were thinking about when they designed this place. It really is all over the place with some of the swimming pools difficult to locate. We stayed for 5 nights at the flamingo facility and our only main complaint was the fact that there was virtually no room service to speak of. Towels were only changed once, and only then when we asked repeatedly at reception. And the bed linen wasn't changed at all which I found quite unusual and not what you'd expect.
Overall though, the people at the reception were quite pleasant and helpful (especially the young guy, Juan) and the location of the hotel was good.

Room Tip: Keep your options open, and make the staff at reception aware that you have other choices available...
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  • Stayed May 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Gatineau, Canada
1 review
3 of 5 stars Reviewed June 5, 2012

great location, minutes from the beach, great people, the personel are fantastic, very helpful, nice

  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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White Rock, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 28, 2012

What can I say - if you need a bed for the night and this is the only choice then go for it. The only good points were location, friendly staff and simple breakfast. The room was very scary, red and black bed cover, the entry door didn't fit correctly and the windows didn't close. The A/C was jammed in the window and was VERY noisy and ran constantly. Safety was obviously not a priority as electrical appliances were attached to extension cords which ran down the wall and across the floor. Nothing about the room was inviting. The pictures on booking.com are not representative of the room we stayed in. Cannot recommend this hotel.

Room Tip: No comment
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  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Plessisville
1 review
3 of 5 stars Reviewed April 14, 2012

Nice place to stay for a while. We appreciated the fact we were upgraded with a larger room than expected at first, at a reasonable rate. The staff was courteous, especially the nice woman at the office. The location is great: just a few minutes from the beach and the Brodwalk which we appreciated a lot. In other words, we were satisfied enough to keep coming back later on. Thank you. Louise

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2012 via mobile

Wonderful location, reasonable rates and, most importantly, great staff. The rooms themselves are very basic but met my needs perfectly (I wasn't exactly in the room much).

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hollywood Beach Hotels - Swan

Address: 1915 N Ocean Dr., Hollywood, FL 33019
Phone Number:
Location: United States > Florida > Hollywood
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #12 of 25 B&Bs / Inns in Hollywood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hollywood Beach Hotels - Swan 2.5*
Reservation Options:
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Also Known As:
Hollywood Beach Hotels - Swan Hotel Hollywood

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