We have been staying at this property for almost 20 years (4 yrs ago was our last time before this weekend) We arrived very early in the morning and had went to see if we could check in and were told to go 2 doors down to another office to check in, should have known something was up when we didn't use main check in office. We arrived at a very small room that looked nothing like a hotel check in area, but more like the back room of a seedy motel. Our rooms were not ready so they said if we wanted we could use the pool and offered us the locker room to change if needed until room was ready. Hesitantly we left our bags behind a desk only (they didn't have a place to secure them locked up). The handed us the key to locker room and We walked out glass door into a crumbling cement courtyard with not an ounce of vegetation, just disgusting broken slabs of concrete. Walked through glass doors into what was an ABANDONED place of metal gates, no lights what so ever, dirtier than anything I've ever seen. Had to ask what looked like a homeless person where the locker room was to change. Again walked into an abandoned room with little fitness equipment, broken, moldy lockers with doors falling off and old garbage inside. There weren't any hotel personnel in the area to monitor the room what so ever. If anyone that was "TROUBLE" was in the area they could have easily harmed or murdered someone inside and probably gotten away with it, because there was NO ONE there. Don't be deceived by the beautiful picture of the gym...it looks NOTHING like that. The pool area was almost the same. The flowing water fall in the hotel pictures were green with pond scum and the pool deck had standing black litter filled water puddles. Pool deck was NOT white concrete looking, but black and moldy. No one near the pool was there to hand out towels or check that only guests were using the pool. Anyone could easily walk in and use the pool. The shops in the building were shuttered and closed with the exception of about 4 or 5. NO ONE and really I mean NO ONE should be subjected to see this part of the hotel or be any where near these areas of the hotel. Pictures on the website are LIES, ALL LIES.
When asked why we had to use a different check in office the only reply was from the two young women was that there are 2 different management companies and some reservations get switched to them. We canceled our reservation immediately, was charged the one night cancelation fee and got the hell out of there. I have pictures of everything and I will be fighting with the credit card company to get the cancelation fee back.
DO NOT GOT THERE!!!!
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, TripOnline SA, BookIt.com, Odigeo, getaroom.com, HostelWorld, Hotels.com and Hotwire so you can book your Hollywood Beach Resort Cruise Port Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hollywood Beach Resort Cruise Port Hotel Hollywood
- Ramada Hollywood Beach Hotel
- Ramada Hollywood Beach Resort
- Hollywood Ramada