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“Disappointed” 1 of 5 stars
Review of Hollywood Beach Resort Cruise Port Hotel

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Hollywood Beach Resort Cruise Port Hotel
2.5 of 5 Hotel   |   101 North Ocean Drive, Hollywood, FL 33019 (Formerly Ramada Hollywood Beach Resort)   |  
Hotel amenities
Ranked #59 of 66 hotels in Hollywood
1 review
1 helpful vote 1 helpful vote
“Disappointed”
1 of 5 stars Reviewed 1 week ago

Please don't recommend this hotel. We had 2 rooms, the air conditioning. Was out when we arrived and remained out the 8 days we were there. Our rooms were 82 degrees. The pool was so dirty my son asked for a net to clean, and they gave it to him. The heater and jets were out of order on the jacuzzi. The free breakfast consisted of oatmeal and hard bagels ( they ran out of oatmeal the 5th day). The hotel was dirty. This hotel has two management groups that are totally "fighting " with each other. So Disappointed !!!!!!!!

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  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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572 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This place is a dump, when we arrives we felt as if we were entering a sauna , our room was at 86 degrees! They said the AC units broke about a week ago yet they didn't bother letting us know prior to arrival! They had to accommodate us and open a hole in the window to fit a portable ac , we also got a fan. After about an hour we realized the fridge was broken also so we requested a new one and what they did was bring us another one and left us with two fridge leaving us with less space in the room. After cooking one evening and washing dishes we realized the room was infested with the German roaches. The only reason we didn't check is out is because we were part of group that were celebrating for the weekend, and thanks to them we made the best of a horrible situation. Do not stay here , not worth exposing your health to this unsanitary Dump they call a Hotel.

  • Stayed July 2014
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I always read other reviews b4 but ignored them this time and purchased a whole 5 nights at this place. The worst decision ever, the place has ROACHES, I even killed a couple myself. the air conditioner is set at 72F for all units, and that is hot, uncomfortable to sleep, you get out of the shower with cold water and you will be sweating. The rooms (yes after complaining I got a 2nd room which was better than the 1st one but still terrible) are not well kept. This place has potential, but they need to upgrade it. The best and only feature was Valet Parking, the guys are very nice and quick. And the beach was walking distance.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubuque
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel is poorly advertised. The "two story mall" the hotel says it is above is a joke. There is a coffee shop and a Tshirt store...that's it. It's abandoned and creepy, I did not like walking through the mall to get to the beach, outside the mall there were super creepy old guys. The hotel also charges you an extra $10 a day which I was unaware of. They advertise free shuttle service to and from the airport, well yes they picked us up but then they did not drive us back to the airport. They called us a cab and we had to pay $30. The room was clean but the bathrooms are nasty with mold the tub did not drain, I wore sandals to shower. Also the wifi was terrible!! The location was nice right on the boardwalk and steps from the beach.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

A rather strange place in that it is part hotel, part timeshare condo and part residential. We were there for a week in a very large one-bedroom timeshare unit with a nice ocean view. The RCI representatives were very helpful. The housekeeping staff were excellent but the front desk staff are sadly in need of training in customer relations. When I spoke to them regarding the dreadful WiFi connection the reply was “it is what it is”. Regarding the non-working safe in the room the reply was “the safe in that room doesn’t work, OK?”
The major problem is with the pool. We saw several instances of people taking babies wearing pampers into the pool. The pool staff did nothing. It also appeared that there was no policing of who was allowed to enter the pool area. Smoking was restricted to one side of the pool area yet the pool staff stood close to the non-smoking side and smoked.
On the plus side is the great beach (rather a lot of seaweed though), but it is a bit of a hike to get to it across the boardwalk. Boardwalk is great for biking etc.
The beach is VERY crowded at weekends.
We shall not go there again.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herts
Top Contributor
257 reviews 257 reviews
32 hotel reviews
Reviews in 110 cities Reviews in 110 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were supposed to have a petite suite but this was anything but petite. We had a fully equipped kitchen, a large lounge and dining room and a separate bedroom with a walk in wardrobe. It wasn't overlooking the ocean but it was pretty impressive. The hotel must have had a problem with security because you had to use a key card to access the lifts. There were only 3 lifts so sometimes there was a wait to use them. There is a pool and fitness room which again can only be accessed with the key card. We had to pay 10 dollars a day to use these. Parking can be expensive - 15 dollars to use the public car park, 18 dollars for valet parking. The location of the hotel is great. It's right opposite the beach.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 16, 2014

This hotel resort is just what I need when I need to get away and relax. The beach is right across the boardwalk at walking distance, the pool is delightful and there's restaurants all around the area to choose from. Rooms are very comfortable and roomy. I have stayed here several times and have never had a bad experience. If your looking for a quick affordable getaway... This is the place to come to.. Highly recommended..!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hollywood Beach Resort Cruise Port Hotel

Address: 101 North Ocean Drive, Hollywood, FL 33019 (Formerly Ramada Hollywood Beach Resort)
Location: United States > Florida > Hollywood
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 On the Beach Hotel in Hollywood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hollywood Beach Resort Cruise Port Hotel 2.5*
Reservation Options:
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Also Known As:
Hollywood Beach Resort Cruise Port Hotel Hollywood
Ramada Hollywood Beach Hotel
Ramada Hollywood Beach Resort
Hollywood Ramada

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