A rather strange place in that it is part hotel, part timeshare condo and part residential. We were there for a week in a very large one-bedroom timeshare unit with a nice ocean view. The RCI representatives were very helpful. The housekeeping staff were excellent but the front desk staff are sadly in need of training in customer relations. When I spoke to them regarding the dreadful WiFi connection the reply was “it is what it is”. Regarding the non-working safe in the room the reply was “the safe in that room doesn’t work, OK?”
The major problem is with the pool. We saw several instances of people taking babies wearing pampers into the pool. The pool staff did nothing. It also appeared that there was no policing of who was allowed to enter the pool area. Smoking was restricted to one side of the pool area yet the pool staff stood close to the non-smoking side and smoked.
On the plus side is the great beach (rather a lot of seaweed though), but it is a bit of a hike to get to it across the boardwalk. Boardwalk is great for biking etc.
The beach is VERY crowded at weekends.
We shall not go there again.
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- Also Known As:
- Hollywood Beach Resort Cruise Port Hotel Hollywood
- Ramada Hollywood Beach Hotel
- Ramada Hollywood Beach Resort
- Hollywood Ramada