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“Don't bother - It's dead” 2 of 5 stars
Review of Hollywood Beach Resort Cruise Port Hotel

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Hollywood Beach Resort Cruise Port Hotel
2.5 of 5 Hotel   |   101 North Ocean Drive, Hollywood, FL 33019 (Formerly Ramada Hollywood Beach Resort)   |  
Hotel amenities
Ranked #56 of 65 Hotels in Hollywood
OVERLAND PARK
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Don't bother - It's dead”
2 of 5 stars Reviewed February 13, 2013

We have coming to this hotel annually for the past 7 years. Each year our experience has declined. The ONLY reason we continued to book this hotel was because O'Malleys Ocean Pub was right outside on the Broadwalk and the beach was right there- no car required. Well, they ran off OMalleys. We were there the week of Feb 3rd. No beach bar. The place was boarded up. OMalleys was truly the only reason we booked this hotel. It has been moved upstairs but has none of the great drinks it used to have and no menu.No people there either. It's dead. They will serve food from the hotel's new restraunt but the food is awful. The free breakfast used to be great- cut up fresh fruit salad, coffee cake, bagels, pastries. No more coffee cake or fruit. The hotel is now managed by two separate entities who are at war with each other. Customer Service at the SG check in desk was seriously lacking. Not one person behind the desk was pleasant or personable. Our room was OK-typical of what we find every year. Rather over priced, fairly clean, comfortable enough. We only shower and sleep in it. Some rooms have been updated; others not. One window was partially open and would not close. The hotel is attached to an empty mall. The Condo owners units are interspersed with the hotel rooms. Security guards were added at the elevator entrance a few years ago. They aren't much help and can't answer any questions. I imagine the Condo owners foot this bill so they feel safer from the riff raff.
BEWARE- they add a 10.00 per day charge to the already overpriced room. (A Resort fee??!!??) for the honor of a towel at the pool (which we did not use.) the "Gym" has some equipment but the locker room is in extremely poor shape and has been for 2 years. They did paint the exterior and updated the halls and doors, but service and attitude are worse than ever. You can stay elsewhere for less money. I suggest anyplace North on the Broadwalk where the action is... tourist shops, many restraunts, cabanas on the beach to rent. Nothing happening here.

Room Tip: Rooms on the east side overlook the ocean and will cost more. On the west side they overlook roofs a...
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  • Stayed February 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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606 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
Buffalo, New York
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 13, 2013

Our family of 8 was put up here after a cancelled flight. The rooms and beds are very dated and need a serious face lift. The pool and location are very nice, also the restaurant next to the pool was very accommodating with our vouchers. Our flight didn't leave until 9:00the next night so the staff let us have a room to use for the day before our flight.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 12, 2013

Hi there, Just wanted to post our experience with this resort.

Checking into the Resort is a bit confusing. The Resort is managed by two companies. One for the seasonal owners (Condo) and the other for the rentals. We approached the front doors of the hotel and asked the Valet Rep is there a drop off spot? He directed us towards the pull off area for stopping. We gathered all out belonging and went to the check in at the front. We were told "are you two residents?" We told the woman we booked a hotel room for the week so she said to us oh well you will need to go to the other side this is for our elite owners. We lugged our baggage over to the other side where we were met by 3 assistants behind the desk. We noticed right away the Customer Service was lacking. There were 2 assistants and one in training. We quicky realised she was in training when she didn't say a word to us. Just stared at us like we were a couple of poverty stucken criminals that just rolled up with everything we owned. We did get there early and were told our room was not ready and the offered to take our cell phone number to place a call when it was ready. We then lugged our baggage back to the car where we reloaded it all in. We decided to use the parking garage to park for the week. (18 for valet 15 for garage) We drove over to the garage and were forced to park on the 2nd floor as the 1st floor is only reserved for Beach Cars. We parked lugged our paggage down and paid for the week. Our room was finaly ready we went back to the front desk ( The proper one) and were given our keys. We thought Finally !!!! After a 6 hr ordeal we were beat!!! We started rolling all our luggage back to the main enterence. We were stopped by a assistance who said "Oh I think I gave you security badges and keys that arent activated take these" We took them and looked for the enternce. We found a glass door with a security swipe. We tried to use the first card it did not work. We started getting looks from the security guard who was sitting there fully dressed and quite intimidating. We tried the other one and access!!!!!. The room was ok. You could tell it was a building built in 1929 and the smell of musk was evident. Never the less we were there!! View wasnt that great. You looked out the window and could see men working on the roof fixing the tar. Our toliet broke the second night and it took us 2 calls and hours of waiting for it to be fixed. We didnt want to risk leaving as my husband has ibs. We were given no apology for anything. We lost our cable every night at 230 am called the front desk and all they had to say was "our maintenance has gone home. No apology or nothing we paid for that room.Just wanted to mention the mall they advertise here let me quote it (The dynamic Ocean walk Mall occupies the first and second floor of the Hollywood Beach Resort Cruise Port Hotel) is closed down!!! There are 3 stores in the mall and the rest is closed. Anawyas to make it short we did not enjoy our experience at all at the end we were stuck with a 700 dollar bill. We paid it and left when we got home relaxed and really thought about it it's quite sad the way we were treated and the money we wasted. A broken toilet, no cable, dirty room, horrible check in and the comments made because we were not elite owners was unreal.

Room Tip: All Rooms have a View of the Roof !!! you are overlooking the roof to look at the ocean and during t...
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 12, 2013

Booked via Hotwire, We just need a hotel near the Ft Lauderdale Airport, So we didn't know where would be staying. Not bad. Definitely older, but the location is great! I can see why beach goers would love this spot. Right on beach, lots of activity on the boardwalk that goes forever. Room had full size fridge and microwave. A few real dishes in the cupboard, including glass wine glasses. Very small room. Clean, but you can't clean away years of wear and tear....

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastbourne, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 10, 2013

Stayed here during our 3 week vacation, its a nice hotel and very clean, ideal location for the beach and the boardwalk. There are some good restaraunts and bars along the boardwalk but its just a shame 0'Malleys is no longer open, it was a bar right by the hotel but is now closed. There was also laundry facilities at this hotel which we found very usefull, would come back again for sure....

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester Virginia
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 7, 2013

My mother and I have been coming here now for eight years. Wouldn't dream of going to any other hotel in Fort Lauderdale area. Clean room, great security, friendly staff, and residents, nice restaurant, great pool, and beautiful location.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Greenfield Center, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 5, 2013

Wow, I can't believe how picky some people are!! The room was clean, had a sink, stove, fridge, micro and coffee pot, everything we needed, Im surprised I even saw all that because I was in there long enough to throw my bags and change into my suit!! The location was perfect, beach is not crowdede and PERFECT! On the boardwalk. Yes the hotel is under some sort of renovation, its cut up kind of strange.. but it was $96 a night for an oceanfront room!! Pool and hot tub are clean and huge, bar was cheap enough. There is a $10 night resort fee and $18 valet parking, or $15 in the garage next door, but that still only puts you at $124 a night.. Didnt leave the beach all weekend and swam in the ocean all day!!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hollywood Beach Resort Cruise Port Hotel

Address: 101 North Ocean Drive, Hollywood, FL 33019 (Formerly Ramada Hollywood Beach Resort)
Location: United States > Florida > Hollywood
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 On the Beach Hotel in Hollywood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hollywood Beach Resort Cruise Port Hotel 2.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hollywood Beach Resort Cruise Port Hotel Hollywood
Ramada Hollywood Beach Hotel
Ramada Hollywood Beach Resort
Hollywood Ramada

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