We stayed at the Tahitian Resort for two and a half weeks while visiting friends and relatives. Upon our arrival at the motel, my wife looked around the room and immediately went out and bought a basket full of cleaning materials (she’s never done this before). She cleaned the bathroom, the toilet, the headboards, the furniture, the sink area, the telephone (very dirty - and we had to pull the bed out to connect it). Even though I had to sign a not pets clause at registration, my wife found dried dog food stuck to the carpet against the wall.
The bathtub had a water super saver showerhead which lengthened the shower time. But, the real problem was the lack of temperature control. The water temperature would go from the temperature set to ice water, then to burning hot (just short of scalding), then back to ice water, then back to the temperature set. Then the cycle would start all over. With each temperature change, I would run to the back of the tub. I usually spent more time in the back of the tub waiting for the temperature to change than I did under the shower water. It took a long time to take a quick shower.
The sheets felt funny the first night. My wife pulled the sheets off the bed the first morning and found the sheets worn thin and torn at my feet so my feet stuck through onto the mattress all night. My wife got replacement sheets from the room service people and made the beds herself to check for torn sheets. Then my wife started to launder the sheets herself.
About half way through our stay I noticed 7 blood spots, one of which was smeared, in about a two square foot area of the bottom sheet. Unmistakable evidence of bed bugs. I had seen bed bugs 40 years ago when I was in the military, in a hotel in northern Greece. At that point, my wife wanted to leave. I immediately checked the mattresses in our room and found no evidence of an infestation. The blood spots on the sheet had apparently come from another room. I know that bed bugs can be spread from room to room. So, from that day on my wife made the beds, exchanged towels, vacuumed the floor and would not let house service into our room.
I debated whether to discuss this with management, because I didn’t want the grief and I felt our room was not infested, and we were protecting ourselves. After much deliberation, I took the blood spotted bottom sheet to the front desk.
At first the desk manager refused to acknowledge the bed bug problem, even in the face of irrefutable proof on the sheet. The manager said that in the 4 years she had worked there, there had never been a complaint. Her attitude started to make me angry and I told her she had one now. She asked if I wanted another room and I told her no that I had checked and I didn’t believe my room was infested. She asked whether I had checked under the mattresses, and I told her I had. She didn’t seem to be concerned about the problem.
If no one has made a complaint, then they have a raging, uncontrolled bed bug problem in at least one room. The seven bed bugs killed by someone rolling on them means that many more were feeding. Someone was being eaten alive. Check your room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.