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“when arrived to room very hot and smelly, restrooms were...” 3 of 5 stars
Review of Holiday Inn Miami West - Hialeah Gardens

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Holiday Inn Miami West - Hialeah Gardens
3.0 of 5 Hotel   |   7707 NW 103rd Street, Hialeah Gardens, FL 33016 (Formerly Howard Johnson Plaza Hotel - Miami Airport)   |  
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Ranked #1 of 1 Hotels in Hialeah Gardens
Naples
1 review
“when arrived to room very hot and smelly, restrooms were...”
3 of 5 stars Reviewed March 27, 2013

when arrived to room very hot and smelly, restrooms were nasty as they have not been mopped in days, toilet had old urine on toilet seat cover, carpets were very dirty in room and throu out all hallways

  • Stayed March 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service

Review collected in partnership with Howard Johnson

Helpful?
Thank Rolando H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albert E, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review, March 28, 2013
Rolando H- Thank you for posting a review of your recent stay at the Howard Johnson Plaza Hotel. We are so sorry to hear about your experience regarding cleanliness and do apologize if it caused you any inconvenience. We have shared your comments with our housekeeping team and are making sure best practices are in place so these issues do not surface again. Cleanliness is a top priority and we appreciate you letting us know what you experienced.

Thanks again and safe travels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,332 reviews from our community

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Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed March 26, 2013

Recently traveled to Miami with the guys in my family for guys trip. Massiel helped us out with anything we needed in the rooms. Her co workers were very nice to us as well. We experienced very good hospitality everyday we were there. The rooms were very nice and clean. They cleaned the rooms very nicely every day.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tony J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lima, Perú
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 24, 2013

I booked this hotel via a last minute deal in a website and i didn't expect that much. Despite the breakfast wasn't included, staying in this place has been more than a pleasure. The hotel looks decent and the room was very comfortable and pretty silent for being right near the street. Bathtub was a little old but worked perfectly. Carpet from the hall and door itself looked old but the room itself was clean. Internet was not that fast but I was able to work. The dependants were very gentle and always worried about our comfort. The location was excellent, with good access to the highways and close to Westland Mall. The bar in the first floor is very noisy and I think that many of the guests from second floor would be pissed, we stayed in sixth floor and we didn't have any problems. Plus : they have shuttles to MIA and the Shopping Malls !

Room Tip: Pick the rooms from the top floors. The lower you are, the closer the bar is and it's noise.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Augusto Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albert E, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review, March 28, 2013
Augusto Z— Thank you for staying at Howard Johnson Plaza Hotel and for sharing your review. I am pleased to see that you enjoyed your stay and I look forward to the next opportunity to serve you.

Safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Miami West - Hialeah Gardens

Address: 7707 NW 103rd Street, Hialeah Gardens, FL 33016 (Formerly Howard Johnson Plaza Hotel - Miami Airport)
Phone Number:
Location: United States > Florida > Hialeah Gardens
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hialeah Gardens
Price Range (Based on Average Rates):
Hotel Class:3 star — Holiday Inn Miami West - Hialeah Gardens 3*
Number of rooms: 263
Official Description (provided by the hotel):
Complimentary onsite parking and WiFi, outdoor pool and onsite dining are just a few of the many reasons people choose our hotel when planning a Miami vacation. ... more   less 
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Also Known As:
Howard Johnson Plaza Hotel Miami Airport
Miami Howard Johnson
Hialeah Gardens Howard Johnson
Howard Johnson Miami Airport
Howard Johnson Hialeah Gardens

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