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“Horrible experience” 1 of 5 stars
Review of Holiday Inn Miami West - Hialeah Gardens

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Holiday Inn Miami West - Hialeah Gardens
3.0 of 5 Hotel   |   7707 NW 103rd Street, Hialeah Gardens, FL 33016 (Formerly Howard Johnson Plaza Hotel - Miami Airport)   |  
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Ranked #1 of 1 Hotels in Hialeah Gardens
Bogota, Colombia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Horrible experience”
1 of 5 stars Reviewed December 22, 2012

The filthiest hotel I have ever been to. Carpets have clearly never been cleaned. Bead spreads feel dirty. Not only a dirty experience but twice they tried to rob me, at the restaurants for breakfast and in the final account at check out. The argument was that the systems some times fail and they charge you for things you have never ordered. Stay away! And its not close to the airport!

  • Stayed December 2012, traveled solo
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank JuanPosada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,331 reviews from our community

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Edmonton, Alberta
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 16, 2012

We arrived at the hotel very late, due to a delayed flight. Didn't get the king room we reserved, safe was broken, and the noise from the freeway was LOUD. No comp breakfast. Bathroom pretty yucky.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service

Review collected in partnership with Howard Johnson

Helpful?
1 Thank Dave0764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albert E, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review, January 3, 2013
Dave0764- I am very disappointed to hear that we did not meet your expectations during your stay at Howard Johnson Plaza Hotel. I have shared your comments with the appropriate departments and we will address the items immediately. Thank you for taking the time to provide us with your feedback.

Safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
maple ridge
1 review
3 of 5 stars Reviewed November 29, 2012

unfortunatly no free breakfast esp. for family with kids , this is a negative point.....especially with other competing hotels in the area with free breakfast or kitchenette......
would like to thank the staff for the services.....

  • Stayed November 2012, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank B G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Holiday Inn Miami West - Hialeah Gardens

Address: 7707 NW 103rd Street, Hialeah Gardens, FL 33016 (Formerly Howard Johnson Plaza Hotel - Miami Airport)
Phone Number:
Location: United States > Florida > Hialeah Gardens
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hialeah Gardens
Price Range (Based on Average Rates):
Hotel Class:3 star — Holiday Inn Miami West - Hialeah Gardens 3*
Number of rooms: 263
Official Description (provided by the hotel):
Complimentary onsite parking and WiFi, outdoor pool and onsite dining are just a few of the many reasons people choose our hotel when planning a Miami vacation. ... more   less 
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Also Known As:
Howard Johnson Plaza Hotel Miami Airport
Miami Howard Johnson
Hialeah Gardens Howard Johnson
Howard Johnson Miami Airport
Howard Johnson Hialeah Gardens

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