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“Good Hotel” 3 of 5 stars
Review of Ramada Hialeah-Miami Airport

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Ramada Hialeah-Miami Airport
3.0 of 5 Hotel   |   1950 West 49th Street, Hialeah, FL 33012   |  
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Ranked #2 of 6 Hotels in Hialeah
FORTUNE
2 reviews
“Good Hotel”
3 of 5 stars Reviewed March 25, 2013

My husband and I stayed at Ramada Inn 3 nights before a cruise and 1 night post cruise. Although it is an older hotel, lobby was attractive, room and bathroom clean, bed comfortable. Courteous service at front desk plus airport shuttle prompt; also free shuttle to cruise port. We ate breakfast at dining room in hotel. Overall, we were pleased with our stay.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review, March 26, 2013
Dear Leah W

Thank you for taking the time out of your schedule to post your review with Tripadvisor. I'm very pleased to read that your room was very clean and comfortable. We pride ourselves on delivering excellent service to each and every guest we serve.

Thank you for your business,

Armando
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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862 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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ORLANDO
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2013 via mobile

I keep going back as the rooms are clean, the staff is always helpful and the amenities are perfect. Located close to the airport with a free shuttle. Although i am traveling here for business, they have a new pool and pool deck. Free WIFI. I will be back!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review, March 19, 2013
Dear David M

I'm pleased to read that you had an excellent stay with us. Thank you for taking the time out of your schedule to share your positive comments with tripadvisor.

Thank you for your loyality

Warm regards,

Armando
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 17, 2013

The hotel shuttle runs once an hour and the last one it at 11PM. We were told that the shuttle would be outside of terminal D at 10.20. We were outside by 10:15 PM. My husband and I waited for over an hour for the shuttle. I called back to the hotel and I got 3 different answered about the shuttle. Upon check in a lady in front of us had asked for a low floor as she did not like using elevators, the front desk clerk told her she was lucky she did not put her in the back building. My husband offered to walk the lady to her room. We were the given a room located in the back building. The room smelled horrible, there was garbage on the patio door, there was about an inch of dust on the light fixtures in the bathroom and the curtains look like they had not been washed in years. The door looked as if it had been kicked in a few times with the scrapes and marks in it. The hotel has been party renovated with new tubs, tile and flat screen TV. Thank God we only had to be there for 5 hours. I would have been better off sleeping in the airport. I will never stay at another Ramada property again.

Room Tip: Stay at another hotel.
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  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Armando H, General Manager at Ramada Hialeah-Miami Airport, responded to this review, March 18, 2013
Dear Guest

Thank you for taking the time out of your schedule to share your comments with tripadvisor. I'm very disappointed in reading your review on how our customer service and hospitality was not up to standards. I have reached out to you privately to gather more details about your room and overall experience.

Please know that our ultimate goal is to provide excellent service to each and every guest we service. I hope that you will give us another opportunity to earn your business.

I look forward to hearing back from you.

Sincerely,

Armando
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Hialeah-Miami Airport

Address: 1950 West 49th Street, Hialeah, FL 33012
Phone Number:
Location: United States > Florida > Hialeah
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Hialeah
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Hialeah-Miami Airport 3*
Number of rooms: 254
Official Description (provided by the hotel):
Located in the heart of South Florida's Shopper's Paradise, the Ramada Miami Airport North is within walking distance of many retail stores and restaurants.We are approximately 10 miles from the Miami International airport, away from the typical congestion and noise of an airport hotel. Free airport pickup and delivery is available from 6 am to 9 pm daily.Few Miami airport hotels offer a better location than the Ramada Airport North. ... more   less 
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Also Known As:
Ramada Inn Miami Airport North Hotel Hialeah
Ramada Inn Hialeah
Ramada Miami Airport North

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