The food was good each time I dined, which would be four trips total in two days. I frequented this location because it was outside of my Hampton Inn hotel. Anthony the cashier had no personality whatsoever, I mean he literally just looked at me like "what do you want". I only went to the counter to order from him after standing for about ten minutes to get seated but I was never acknowledged. I went back during the early hours around 2a to be served by a rude cook who spoke broken english, but the actual young lady who came to my rescue to ring me up was perky and nice. On a second visit Anthony the cashier still had no front counter etiquette, but I didnt let it spoil my appetite. Bottom line, if I stay in the area again I would eat at this property again. I addressed my concerns to Steak and Shake on their website, maybe it will be better for someone else.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.