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Holiday Inn Gainesville University Center: Traveler Reviews

3.0 of 5
1250 W University Avenue, Gainesville, FL 32601
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Holiday Inn Gainesville University Center
Ranked #13 of 44 hotels in Gainesville
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122 reviews from our community

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Date Rating
Athens
1 review
“Excellent shuttle service!”
4 of 5 stars Reviewed November 10, 2012

I stayed at the hotel on November 6, 2012. The best part of the experience was the shuttle service to and from the airport, and also to my business meeting nearby. It seems that more and more hotels no longer offer this service, so it was a welcomed plus. The driver both days, Robert, is to be commended for excellent customer service. He looked professional, acted professionally, was very prompt, and just a nice person. I will definitely be back!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mary S about Holiday Inn Gainesville University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, General Manager at Holiday Inn Gainesville University Center, responded to this review
November 14, 2012
Thank you so much for your positive feedback. We are glad the shuttle service met your needs and most important was available during the times you needed it. I am very pleased that you mentioned Robert the bellman. I will ensure that he is recognized for his Excellent Customer Service! We look forward to welcoming you back. If you need anything please do not hesitate to contact me directly.
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Orlando, Florida
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
67 helpful votes 67 helpful votes
“A good (but short) stay”
4 of 5 stars Reviewed November 10, 2012

Just an overnight on one of our bi-annual visits to Shands as the Hampton declined to honor a discount agreement. We had stayed in this particular Holiday Inn before, many years ago, when our eldest son entered the U. This stay we found an upgraded hotel with excellent, clean, bright rooms and a very comfortable bed. We agree that the old-style in-window A/C was noisy and we too, shut it off to sleep.

But the other negatives expressed in the reviews from other members were outside of our experience. We had a great room, marvelous and prompt room service service and all the staff we met )on a Sunday) were very welcoming and pleasant. Good value too!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by JohnandJudyFlorida for Gainesville
Ask JohnandJudyFlorida about Holiday Inn Gainesville University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, General Manager at Holiday Inn Gainesville University Center, responded to this review
November 14, 2012
Welcome back! We are glad you have noticed some of the changes. We still have many more to come in the upcoming months. We appreciate you taking the...
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London, United Kingdom
Top Contributor
180 reviews 180 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
60 helpful votes 60 helpful votes
“Poor hotel”
2 of 5 stars Reviewed October 29, 2012 via mobile

Having stayed in Holiday Inn hotels in the past, I was expecting a certain standard of the Holiday Inn at University Center, Gainesville.

Negatives: dated room, no main light switch just a large lamp, small bathroom for a double room, gym was basic and cramped, air con unit was so loud that we had to turn to turn it off which defeats the object in such hot climates.

Positives: friendly and helpful spring desk staff, free shuttle bus service laid on by the hotel to the airport for the festival we had attended in Gainesville which was a nice touch.

Stayed October 2012, traveled with friends
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See 2 more reviews by scratchgrey for Gainesville
Ask scratchgrey about Holiday Inn Gainesville University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, General Manager at Holiday Inn Gainesville University Center, responded to this review
October 30, 2012
Thank you for your feedback on the Hotel. Yes, we are an older hotel and understand there are many choices when visiting Gainesville from brand new hotels to older hotels, motels to Bed and Breakfasts, limited service to full service brands. As with older hotels there only lamps in the rooms, so not too much I can do about the light switches nor any older hotel, same with the smaller bathrooms, most older hotels do have smaller bathrooms. Window unit AC's are noisy than central Units which you will find in newer properties. Gym, basic and cramped...We are looking to relocate the center to a larger location in the near future. It appears that a brand new hotel would better fit your needs. Please contact me directly if you have any other details you would like to discuss. 352-376-1661.
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Birmingham, Alabama
1 review
“Excellent Customer Service”
5 of 5 stars Reviewed October 22, 2012

Headed to Gainesville for the football game on October 22, 2012. Tried to book a room on-line and it said no rooms available after it let me purchase room. I called the hotel and Linda was more than helpful in getting us a room at the last minute. Once we arrived the hotel guests were only allowed one parking pass per room and we had two cars. Linda once again went out of her way to allow the room to have two parking passes. I spoke with Linda and thanked her for everything she had done and she made it seem like it was nothing. As small as it was to her everything she did for us that weekend was a huge deal to us and made our stay quite enjoyable. The hotel was clean and the rest of the staff was friendly as well. If you are ever in Gainesville and need a place to stay, I highly recommend the Holiday Inn and see Linda, she will take care of you.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Joel P about Holiday Inn Gainesville University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, General Manager at Holiday Inn Gainesville University Center, responded to this review
October 28, 2012
We appreciate your feedback. Thank you so much. I will be sure that Linda is recognized for her excellent customer service. As a supervisor Linda does an excellent job modeling the behavior for all staff members. I am so glad you had a great experience from a clean room, friendly staff and great service. We look forward to welcoming you back in the future.
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Charlotte, North Carolina, United States
1 review
“Great Service, lacking rooms”
3 of 5 stars Reviewed October 7, 2012

The overall hotel was great. I am a Part time MBA student and come up one weekend a month. The service here is absolutely wonderful. Each time I walk in, they are friendly and helpful. Mike, from the front desk, is always especially helpful. On non-gameday weekends the room rates are typical for such a great location. I choose this hotel because it is within walking distance to campus, restaurants, and the stadium.
On gameday weekends, the prices are double. The rooms themselves are severely outdated. They remind of an hotel from the 90's. While the rooms are clean, they definitely are not worth the 200 or more dollars they charge on gamedays.
Overall, the hotel is great. I would recommend it for anyone staying in town and doing anything with the University. Go Gators!

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Adam W about Holiday Inn Gainesville University Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, General Manager at Holiday Inn Gainesville University Center, responded to this review
October 19, 2012
Thank you for your review. MBA's are a huge part of our hotel and we welcome each program. I am glad our service met your expectations. That is very important to us. I will be sure to share your review with Mike. Our location is key as you mentioned. You mentioned our rooms being outdated. This year alone we have replaced all in room carpet, added microwave and refrigerators and added flat screen TV's which include Cox cable and HD channels. As far as the rate variance as with most products there is a supply and demand. During peak times we do offer premium rates as well as every hotel in the Gainesville area. There are many choices to stay while in town and every guest has the right to shop around and choose a hotel that fits their needs. Rates are not hidden and are publicly published. We look forward to welcoming you during your classes and understand if you choose not to stay with us during peak times based on your rate concern. In Closing thank you so much for your kind words and recommendation!
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Additional Information about Holiday Inn Gainesville University Center

Also Known As:
Holiday Inn Gainesville University Hotel
Holiday Inn Gainesville University Hotel Gainesville
Holiday Inn Gainesville
Gainesville Holiday Inn
Address: 1250 W University Avenue, Gainesville, FL 32601
Phone Number:
Region: United States > Florida > Gainesville
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotels in Gainesville
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn University Center is surrounded on all sides by the University of Florida, local shops & boutiques, restaurants, in 'the Heart of Gainesville.' This 6 story 'almost on campus' city landmark offers a roof-top swimming pool surrounded by 14,000 sq. ft. of 'sunning' space. The fitness room is located adjacent to the pool on the third floor. Complimentary transportation is provided to the airport and local hospitals daily from 7am-11pm. Free High-speed Wireless Internet service, In-room movies, are available in all rooms. The hotel offers an open and spacious lobby with open business center. The hotel has also recently completed the Holiday Inn Relaunch and features luxury linens, fresh pillow selection, and new signage. The restaurant is open 7 days a week serving breakfast, lunch and dinner. ... more   less 
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