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“Fine for the price” 3 of 5 stars
Review of Extended Stay America - Gainesville - I-75

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Extended Stay America - Gainesville - I-75
2.0 of 5 Hotel   |   3600 S.W. 42nd St, Gainesville, FL 32608   |  
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Ranked #27 of 44 hotels in Gainesville
Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
“Fine for the price”
3 of 5 stars Reviewed 4 days ago NEW

Stayed 2 weeks. This was the perfect place to stay while my wife was at the university hospital. The first week was in a room that had not been renovated and the carpet was yucky,.but the hotel personnel was very nice and helpful. The 2nd week we moved into a renovated room, which was very nice. Had we had the renovated room the whole 2 weeks, my rating would have been excellent.

Room Tip: Ask for a renovated room
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 people have reviewed this hotel

Traveler rating
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    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Merritt Island, Florida
1 review
1 of 5 stars Reviewed 3 weeks ago

I can describe in one word-AWFUL. Do not be fooled by pics on the website. Rooms are unclean. We awoke in the night to adjust air temp in room and ended up having to kill a couple of cockroaches. No housekeeping! We not only had to ASK for soap and shampoo, but had to go to the office to get it and would have had to take our dirty towels to the office the next day to exchange for clean ones (REALLY????) The so called continental breakfast was packaged muffins and granola bars. We were supposed stay two nights but checked out after the first night. We ended up at a hotel a few doors down that was ten times CLEANER, served a HOT breakfast and FREE cocktails in the evening, had DAILY housekeeping and was CHEAPER!

  • Stayed June 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Gainesville - I-75, responded to this review, 2 weeks ago
Lisa - Your review for our hotel was recently brought to my attention. We are sorry to hear that your room did not meet your expectations. We will be working with our housekeeping staff to ensure every room is cleaned to our standards. We also apologize that our grab-and-go breakfast did not leave you satisfied. We offer coffee, muffins, granola bars, oatmeal, and fresh fruit for our guests that do not have time to cook a meal in their fully equipped kitchens. We will be working with our front desk staff to make sure our amenities are fully explained to our guests during check-in.

We continually work to improve our hotel, so we really appreciate you providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact us at gan@extendedstay.com. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed April 13, 2014

I am so disappointed in my stay at the Extended Stay. I go to Gainesville often and thought I would give it a try. The room was so worn and filthy. The air duct in the kitchen was full of dirt and grime and even had strings of dust hanging from the ceiling. The bathroom floor was coming up and was disgusting. The recliner chair lever looked like it was mauled by some animal and had stains everywhere. Lastly, the a/c unit was so loud it woke me up every time it went off. Once I turned it off the musty smell I woke to made me gag. The only positive thing I can say is that the shower had great pressure! Please do yourself a favor and find somewhere else to say. It'll be worth the extra $40.

  • Stayed April 2014, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, Manager at Extended Stay America - Gainesville - I-75, responded to this review, April 18, 2014
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our sincerest apologies for the maintenance issues and the level of cleanliness in your room. In response to your feedback, I will meet with our entire staff to review our maintenance policies and cleaning procedures to ensure your experience is not repeated. If you would like to provide any additional comments, please contact me directly at, gan@extendedstay.com.

Again, thank you for the comments. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 25, 2014

First time in an Extended stay. Price was very good from Priceline. Room was clean, with a fridge mini stove, microwave and sink. Bed was alittle hard but I still slept just fine. Internet is slow but you can buy faster internet when u log in. That was BS. Road noise from the back side of hotel is loud I was on the 3rd floor and you WILL hear every car and truck going by. Not off in the distance, it is close and loud. I would guess he front side is quiet. Breakfast is 2 pots of coffee and a bowl of granola bars and muffins. That's it. Nothing else. They explained that going in as a "grab and go" breakfast so I wasn't shocked in the morning. After all of that I would stay again in the front of the building.

Stayed March 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, Manager at Extended Stay America - Gainesville - I-75, responded to this review, April 4, 2014
Thank you for sharing your experience with us. I am happy to hear that you enjoyed your time at our hotel including our clean rooms with fully equipped kitchens. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to welcoming you back in the future!
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Palm Bay, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014 via mobile

Had full kitchen minus a oven. Great location next to i75 plenty of places to go and 4 miles away from UF hospital ( Shands)
Great rates for visitors for patients in the hospital. Was very pleased with the hole experience

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, Manager at Extended Stay America - Gainesville - I-75, responded to this review, April 4, 2014
Thank you for sharing your experience with us. I am so pleased to hear that you enjoyed our clean rooms with fully equipped kitchens and convenient location at a great value. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2014

I had a great time the room was very clean and the service was great they were very helpful and hospitable and considerate especially after hours they are my always my first choice to stay in gainesville and i reccomend to all my friends and family.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 29, 2013

There were at least three cockroaches in the room. Carpet was stained. At least they don't have a management problem: the room charge was fully refunded. We ended up paying a pet fee only. I guess, staff is aware of the problem.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Extended Stay America - Gainesville - I-75

Address: 3600 S.W. 42nd St, Gainesville, FL 32608
Phone Number:
Location: United States > Florida > Gainesville
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #27 of 44 hotels in Gainesville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Gainesville - I-75 2*
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Also Known As:
Extended Stayamerica Gainesville Hotel Gainesville
Extended Stay America Gainesville
Extended Stay Gainesville
Gainesville Extended Stay

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