After having a wonderful overnight stay at a Hampton Inn in Pensacola, we opted to stay at another Hampton Inn in Gainesville. The staff was truly amazing. Everyone was friendly and so helpful...even when we had a circuit blow in the bathroom, they promptly fixed it and called to make sure everything was ok. The beds and pillows were comfortable, the breakfast was great and we enjoyed the evening cookie snacks and the 24 hour availability of fresh coffee. There was a small but nice fitness room with 2 treadmills, an elliptical machine and various other small equipment. The place was quiet and always clean. Even though we chose to reuse our towels, after the second day of our stay they washed them anyway...but we had more towels available in the bathroom and that's not usually the case! The care about the cleanliness of the rooms and the property itself (inside and out) is well maintained. With our bill the day of check-out, we received a nice letter from Susan Perkins the General Manager. They really go out of their way to please. It made a somewhat stressful trip visiting an ill relative so much better. Loved this hotel and would stay here again!