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“Excellent staff and value” 4 of 5 stars
Review of Paramount Plaza Hotel & Suites

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Paramount Plaza Hotel & Suites
3.0 of 5 Hotel   |   2900 South West 13th St., Gainesville, FL 32608 (Formerly Sheraton Gainesville)   |  
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Special Price
10% off room rate
Ranked #7 of 44 hotels in Gainesville
GreenLeadersSilver level
New Hampshire
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
65 helpful votes 65 helpful votes
“Excellent staff and value”
4 of 5 stars Reviewed April 17, 2013

Stayed recently while attending our sons graduation from UF. Staff was extremely helpful and accomodating. Be sure to get a drink in the bar and ask for Josh. This bartender can do it all. Needless to say, their Happy Hour was a big hit! The hotel looks like it is going through some upgrades. A little dated but I think the service more than made up for the ese types of issues. Our room was in great shape and everything worked fine. A/C was as cold as we wanted it. An onsite restaurant and bar made this hotel very convenient.

Room Tip: Try to get a room with a balcony and a view of the lake.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, General Manager at Paramount Plaza Hotel & Suites, responded to this review, April 30, 2013
Brady I want to say thank you for taking the time to write such a great review. You are right the hotel is going through renovations and upgrades. Josh is a great asset to our hotel and we gald that you mentioned him in your review, we will make sure tha the knows. We hope that when your back in the area again that you will choose the Paramount Plaza Hotel for your accomidation needs,

Thank you
Robert Knight
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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English first
Fort Pierce, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 15, 2013

My daughter and I traveled to visit the UF campus and stayed at Paramount Plaza because of the price. I was skeptical but overall the hotel was very clean and close to UF. It is still in process of being renovated and A/C in my room was not the coolest. We plan to stay again on our return visits. Restaurant for dinner was EXCELLENT - the breakfast buffet was not worth price for the quality (fruit not ripe, french toast was dry, eggs & bacon/sausage were good).

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, General Manager at Paramount Plaza Hotel & Suites, responded to this review, April 25, 2013
Andrew thank you for writing such a great review for us. Guest comments like yours are the ones that help us climb to the top. If your ever coming back to the area please contact me direct so that we can make sure you next stay is as magical as your last. We take great pride in offering 100% guest satisfaction.

Thank you
Robert Knight.
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Lake Worth, Florida
1 review
4 of 5 stars Reviewed April 15, 2013

This property is very unassuming, from the highway it appears to be you "garden variety" motel.
Once inside you are pleasantly surprised. Although an older motel, the lobby was clean and staff friendly. Once in our room there was a small housekeeping issue. We contacted the front desk explained the problem and was immediately contacted by the manager at hand, (Robert Knight).
Mr. Knight came to our room and without hesitation and with the upmost professionalism moved us to a more suitable and upgraded suite.
A recommendation from Dustin flushing led us to the lounge and dining room where we enjoyed tasty cocktails and a wonderful breakfast buffet the next morning. We would highly recommend when in the area give this property a try!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, General Manager at Paramount Plaza Hotel & Suites, responded to this review, April 21, 2013
Thank you Mary for taking the time out to let us know about your recent stay. I was great to meet you during your check in time. It gives me great pleasure to meet guest while they are staying with us. Myself and the staff pride themselves on giving 100% guest satisfaction. It's comments like yours that keep us growing and reaching the top. If your ever back in the area again we hope that you will choose the Paramount Plaza Hotel for your accomidations.

Thank you
Robert Knight
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coral Gables, Florida
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 15, 2013

And this place is better than before. Upgrades, new carpeting, but stil the same great view of a lake and oak trees covered in moss. Convenient location, and great prices on Priceline - got it through bidding - hard to beat.

Room Tip: Near the lake - further in to the buildings, and get a better view.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, General Manager at Paramount Plaza Hotel & Suites, responded to this review, April 21, 2013
We are so glad that you came back again, The Paramount is making great changes to the entire property. We are under new managment and undergoing major renovations. It is reviews like yours that keep us going and climbing to the top. I will make sure that the entire staff knows about your review. again, Thank you for the kind words.

Thank you
Robert Knight
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee, Florida
1 review
5 of 5 stars Reviewed April 14, 2013

I cannot say enough about the quality of the service at this hotel. They were incredibly responsive to us whenever we were interacting with them. After making the reservation online, checking in and out took less than a minute each. The waitress at the breakfast buffet was extremely attentive and kind. But, the best of all, they noticed the special comment that I put on my reservation.

My girlfriend and I have been living long-distance for months now. We'd planned a trip to Gainesville for her birthday. I explained the situation in the comment and asked if they could do something special to surprise her. The front desk manager upgraded our room from a normal King size to a huge, semi-luxurious suite with a beautiful view of the lake. It really surprised my lady and made the evening especially nice.

Regarding the quality of the hotel itself: There were certainly no major problems with our stay. This isn't a 5-star hotel, but it is really nice for the price. It's a little run down (e.g., there was one corner in our room where the wallpaper had been torn a little) but they're currently renovating.

The breakfast buffet was good but not amazing. I'd still recommend it, though.

Given the quality of the service and the good price, I cannot imagine I would ever stay in another hotel in Gainesville if I was choosing.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, General Manager at Paramount Plaza Hotel & Suites, responded to this review, May 2, 2013
The Paramount Plaza is a great get away spot in Gainesville. The hotel sits on Bivens Arm Lake. If you ask for an upgrade at check in to one of our suites you might get to catch one of those magical sunsets or sunrises, while enjoying a cup of our freshly brewed Starbucks Coffee that we offer in our Lakeside Grill Restaurant. Roomservice is also at the touch of a button for all your in room dinning. We are so glad that we couldl make your stay magical and hope that if your back in the Gainesville area again you will stay with us.

Thank you again,

Robert Knight
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Tampa, Florida
Contributor
20 reviews 20 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 14, 2013

The hotel itself was good, what you'd expect for the price point. the hidden gem, however, can be found in the on-site restaurant where I recieved the greatest service and dinner. Chef Shaun personally came out and took my order, as I am very picky with special allergy requests. Shaun personalized my meal and truly went the extra mile to take care of the guest. Service and attention provided far exceeded expectations in the restaurant.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, General Manager at Paramount Plaza Hotel & Suites, responded to this review, April 19, 2013
We apperciate your kind words. The Paramount Plaza is undergoing many changes, from Managment to renovations. Shaun is an exceptional employee and we will make sure he is rewarded for your mention of him in your review. The Lakeside Grill is freshly remodled with great new specials and all new memu. We hope that if you are back in the area you will visit again.

Thank you
Robert Knight
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1 review
5 of 5 stars Reviewed April 13, 2013 via mobile

My office hosted a seminar at this wonderful hotel! Tracy Ryan did an amazing job. From the very first phone call we knew she was going to take care of all our needs. She far exceeded our expectations, she took care of every single detail. And the banquet food! My employees are still talking about how delicious everything was! We will definitely be back next year! Thank you Tracy

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert K, General Manager at Paramount Plaza Hotel & Suites, responded to this review, April 17, 2013
MagMag I would like to say thank you for writing such a rave review of your most recent visit to the Paramount Plaza. Tracy Ryan is awesome at her job, the Paramount Plaza is lucky to have her. We can't wait to see you next year ! Again, thank you for the review.

Thank you
Robert Knight
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Paramount Plaza Hotel & Suites

Address: 2900 South West 13th St., Gainesville, FL 32608 (Formerly Sheraton Gainesville)
Phone Number:
Location: United States > Florida > Gainesville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Gainesville
#7 Family Hotel in Gainesville
#8 Romantic Hotel in Gainesville
#10 Business Hotel in Gainesville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Paramount Plaza Hotel & Suites 3*
Official Description (provided by the hotel):
The Paramount Plaza Hotel and Conference Center stands out amongst the best accommodations in Gainesville, Florida. Bordered by the picturesque Bivens Arm Lake Nature Preserve, the hotel is Gainesville's only lakefront hotel, offering a taste of Florida the way it used to be. Currently being renovated in 2012-13 the Paramount Plaza Hotel & Conference Center offers full service Gainesville hotel lodging at surprisingly affordable rates. Convenient Gainesville Hotel Location The Paramount Plaza is ideally located only minutes from Gainesville's most important and popular attractions and venues, such as the University of Florida, the Butterfly Rain forest, Paynes Prarie State Park, the Phillips Center for the Performing Arts, and Shands Teaching Hospital at The University of Florida. The hotel is a short drive North of historic Micanopy and antique shopping, and just a few miles from downtown Gainesville. Each of our 197 large NON-SMOKING, comfortable guest rooms and suites are designed to meet your Gainesville accommodation needs. Our guest rooms are larger than most hotels in the area, which leaves you with plenty of space to create your home away from home. In-room guest amenities include coffeemakers, wireless internet access, hair dryers, irons and ironing boards. Unwind on one of our comfortable pillow-top beds and catch up on your relaxation with remote controlled cable television. The Paramount Plaza offers free shuttle services from 730am to 530pm daily upon scheduling at check-in. ... more   less 
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Also Known As:
Paramount Plaza Hotel And Suites
Paramount Plaza Hotel Gainesville
Paramount Gainesville
Gainesville Paramount

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